This rating is based on customer reviews, inventory size, pricing, and service quality
Charlemagne Towing in Newark, NJ earns a 100/100 score. Reviews show consistently excellent sentiment: professional, courteous staff, clear communication, careful handling, and reliable arrivals—often within minutes. Pricing is repeatedly called fair/cheap, and service spans roadside help, towing, quick mechanical fixes, and quality bodywork. Wait times are short with proactive ETAs and quick response. No recurring complaints reported; however, there’s no info on inventory variety, yard organization, or parts-finding typical of junkyards.
The best and most reliable towing company in the area! Jodie and his team are dedicated, professional and will get the job done! Your vehicle will be well taken care of in the hands of Charlemagne Towing. I have referred my family and friends and will continue to use their services. Thank you!
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If I could give more than 10 stars, I would! The team did an absolutely phenomenal job painting my car. The attention to detail, the flawless finish, and the way they brought my car back to life is beyond amazing. It looks brand new—actually, even better than when I first got it!
The staff were professional, friendly, and clearly take great pride in their work. They kept me updated throughout the process, and the end result blew me away. The shine, the smoothness, and the perfect color match are just next level.
I’ve gotten so many compliments already, and I honestly can’t stop admiring how good it looks. If you want quality, precision, and people who truly care about what they do, this is the place to go.
Highly recommend—thank you for making my car look perfect!
Jay with Charlemagne Towing is very professional and quick to respond to any work that is given to him. Give him a call for all of your towing needs! You won't be disappointed!
I wanted to share my excellent experience with Charlemagne Towing. Jay is awesome to work with; he recovered three of my trucks within one day and had them delivered the very next day.
If you are ever in need of a company that is truly on top of their game, I highly recommend Charlemagne Towing. Jay is my go-to for this area, and I can always count on him to get the job done in a timely manner, no matter the time of day.
I give this company a 10-plus rating!
Thank you, Charlemagne Towing and Jay!
Very reliable, fast and trustworthy worthy towing company. The other week i had gotten a flat tire far away from home, my insurance company wouldn’t cover my roadside request so i reached out to my friend Jodi from Charlemagne towing and he instantly came and picked me up, opened up the shop late at night for me, fixed my car and had me back on the road all in the same night, charged a very fair fee but the quick reliability of the service really speaks for itself
Top tier service , I needed a tow today early this morning after a break in they gave me such reasonable price - came within a hour and made it to my destination is 20 mins jay1 &’ Jay 2 were both helpful fast and reliable .. will definitely support them again if needed .
They are great! They picked my son’s car up in 30 minutes and it was ready the same day. They’re fast great customer service and very reliable! All the work they have done I never had to go back a second time and that’s rare. I highly recommend them!!! Before and after pictures.
very professional communication is good. Price is great. Very good people I would I reckon them to any of my friends and family members. Thanks again Charlemagne towing
This is an excellent towing company. They are extremely reliable and professional. They helped me tremendously during a stressful collision incident by being punctual, knowledgeable, dedicated and supportive. I can’t recommend them highly enough; they will be my first choice whenever I need a towing service.
Great guys. very professional. courtesy excellent very polite.. any on area need towing give the a call.... will see little old truck. Performance great service..
Absolutely professional and quick service by Charlemagne himself. I’d highly recommend this company for their convenience in tight situations and EXCELLENT pricing!! After we get this baby back to the house we’re looking to continue with Charlemagne’s mechanical services too!
”JAY] is an outstanding asset to THIS mechanic shop, consistently demonstrating exceptional technical expertise and a strong work ethic. Their ability to diagnose and repair complex automotive issues efficiently sets them apart, ensuring customer vehicles are serviced to the highest standard. [JAY] is not only highly skilled but also approachable and customer-focused, always taking the time to explain repairs and provide honest recommendations. Their attention to detail, reliability, and commitment to safety create a trusted experience for every customer. A true team player, JAY fosters a collaborative environment, contributing to the overall success and reputation of the shop. We are fortunate to have such a dedicated and skilled professional.
Thanks Guys
Kira
Had an excellent time with this towing service. They managed to pull my dead car out of the snow with no problems and kept in constant contact during the dispatch. Quick, easy, and pleasant.
My daughter just got her license just a few months ago and of course she hit a curb and popped her tires late one night after the gym. You never know how long you have to wait for her to in these situations but Charlemagne got in touch with me right away as soon as he got the job from my insurance company and got there promptly he was very cool cordial and took my toe. Dropped it off and sent me pictures When the job was done. I hope this never happens again, but more than likely it will and I know who to call this time. Thank you
Best tow company hands down! Quick, fast, reliable and dependable.. Outstanding customer service and unbeatable prices! Thanks Charlemagne towing for your outstanding services!
Great shop mechanics really know their stuff i took my 2014 jeep there an all i can say is wow they fixed my car with precision an very affordable an also did my body work this shop is a one stop shop for your car go check them out you will not regret it.
Anyone looking for bodywork. This spot is highly recommended. Fast quality work. N great prices. They also do towing. Great place. Very respectful n communication skills are
The mechanics here did an amazing job! Very professional fast and prices were great! Thank you so much for fixing my car in such a short amount of time!
Amazing customer service. They sent me a tow truck right away and brought my car to their auto shop. My car was fixed in less than 24 hours. Highly recommendable!
Charlemagne towing is by far the most reasonable and safe towing companies in New Jersey , my car was in an accident after picking my car up they took it to their shop and within 3 days my car was ready and looking like new these guys are professionals
Stanley S. Bergen Jr. Building, 65 Bergen St, Newark, NJAcademic department
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