This rating is based on customer reviews, inventory size, pricing, and service quality
In Newark, NJ, Down Neck Towing draws overwhelmingly positive sentiment: consistent 5‑star notes highlight courteous, skilled drivers, careful vehicle handling, and rapid ETAs (often minutes). Customers emphasize professionalism and fair pricing, with reliable help in tough weather and across town, and repeat users report steady quality. Complaints are virtually absent in this sample; however, reviews don’t cover inventory variety, yard organization, or ease of finding parts. Overall score: 98/100.
What clients say about Down Neck Towing in Newark (NJ)
I had an excellent experience with Down Neck Towing in Newark. They came to help me outside of normal business hours, and the service was outstanding from start to finish.
They were very understanding, professional, and arrived quickly, even though it was raining at the time. It’s not easy to find a company that responds that fast and treats customers with such respect.
I truly appreciate their help and highly recommend Down Neck Towing to anyone who needs reliable and professional roadside assistance.
Thank you again for the great service!
It was my first time using this tow company I have to say the gentleman he gave me a good quote he was very professional took a lot of pride in his work made sure my car was secured on his wrecker and he was on point with his eta and arrival if any of my friends or family would need a tow i sure will recommend him and if I ever need a tow again he will be my first to call so for anyone who reads this you can give him a call cause you will not be disappointed with the service Down Neck Towing will give you .
Down Neck me ayudó después de no saber que hacer al estar en carretera más de 4 horas sin batería en mi celular. Un personal muy amable y profesional. Me dejaron en casa sana y salva y mi carro en perfecto estado y a un precio complemente accesible. Muchísimas gracias. Fue un excelente servicio.
One of the best services I've received for my vehicle!! Long story short...My car broke down on the highway, luckily I was able to get off the Turnpike and park it, I called Down Neck Towing. The owner answered and provided exceptional service. Not only did he turn a bad situation into a easy process, he really went the extra mile. Which made all the difference, especially the given circumstances!
All in all, hiring Down Neck Towing was the best decision I made that morning. A genuine service is hard to come by these days...Down Neck Towing is the solution to your problem, trust!
My car broke down with transmission issues, I called Down Neck Towing, they sent me a great tow truck driver (Giuseppe) very professional and knowledgeable great prices and they showed up in less than 20 mins, got my car back to where I needed it. I appreciate all that they did for me and I recommend anyone who breaks down and needs a tow to use their towing service. Thank you!
They helped me out big time. I was trying to head home and hit a bad pothole. Called the guys auto and they were there to tow my car in less than 10 minutes. I couldn’t believe it. It was freezing last night too. Guiseppe, thanks for saving me man. Give these guys a call. They will definitely help you out as much as they can.
It was 7pm, 5 degrees out, got a flat on the 1-9. I called and got an immediate response. He was on his way immediately and arrived in 10 minutes. Saved the day. Not to mention, very convenient rates for his good work. If I could leave 10 stars, I would.
I highly recommend this towing company to anyone in the area. I’ve been dealing with them for over 15 years, professionalism at it’s best, easy to reach, always on time and the best price in town.
Simply the best service you can get. Often times we associate towing businesses with rip offs but these guys are the best. I’ve used their services two times, and at all times they treated us with the outmost respect and professionalism, their pricing is fair to the market and one thing I really appreciated from Down Neck Towing is that they treated my vehicle with care. I highly recommend these guys for anything related to towing. Probably the best in Newark.
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