What clients say about Kassa Auto Repair LLC - Polski Zakład Naprawy Samochodów NJ in East Rutherford (NJ)
I do not recommend the mechanic has apparently very poor knowledge about car repair you have to check what was done. I replaced the oil in his workshop but he had already forgotten about the filters and I do not recommend this place.
If you don’t speak Polish, I strongly recommend avoiding this place. The communication is poor, and it directly affects the quality of service. You pay, get a piece of paper, and that’s basically it—no proper care or explanation about your vehicle.
I had my brakes changed here a few months ago, and no one asked whether I wanted to change the brake fluid or even advised me that it was due. Because of their negligence, I ended up driving with bad brake fluid, which is extremely dangerous. Very disappointing and unprofessional.
I had a problem with my Audi’s front suspension. The owner Slawek did a quick assessment and recommended OEM Audi parts website with highly discounted prices. Once the parts arrived he quickly installed them fixing the problem. The service was quick and the price was reasonable. Highly recommended this place!!!
Kassa Auto Repair follows in the legendary (now-retired) Lester's footsteps, and they made a great first great impression with their quick service, fair pricing, and trustworthy approach -- just like Lester used to do regularly.
They offer everything you can you ask for in a local repair shop.
Good luck Kassa, and please send our best wishes to Lester in his retirement.
Been going here for years since before Lester passed it off and it became Kassa and the work and service is still the same.
Amazing value here, I've actually had them tell me I don't need things done when I've asked for it. Super honest people and turn things around very quickly. Highly recommended.
Always a great service at reasonable prices. Had been going there for years under the previous owner but was so happy to see the new owner is the same mechanic that worked on my cars in the past. Thanks for the quick help yesterday!
Top repair mechanic with deep knowledge of all vehicle components. His sarcastic demeanor is a reflection of what he knows. He is not in the Bee Pollination Business, so he does not need to catch bees with honey. He is a great diagnostics mechanic. I trust his work, not his humor.
Lester is rude, condescending, and talks down to women. He is too lazy to run diagnostics, and sent me home without fixing my car, even though he charged me 400$. Do not recommend!
Lester Auto worked on my vehicles a few times before until his honesty came out how he feels about others. I was told from Lester bc you ppl, black & brown his taxes are sky high. His business has been supported by black/brown ppl for years. Not anymore!! He tried to apologize but it wasn't accepted. I feel bad for the workers & customers who have to hear the insults often from his lack of knowledge. Lester is rude and treat his workers & customers horrible.
Lester is not for the weak or sensitive , hes a very personable man and an honest mechanic . All those who attacked him personally and disheartenly left a one star reviews on his business should be ashamed . Honest work and prices , if you dont wanna get screwed by other mechanics and dealerships , go to lesters. If you cant handle an old honest crazy polish soul then maybe you dont deserve good service. My family has been coming to lesters for years and he has saved us thousands.
The owner appears to know what he's doing. My low rating if or his bedside manners or lack thereof.
Why the rudeness? How much does it cost to be courteous?
Just went there for a Interstate battery replacement for my car. It had 24 months warranty and I was able to change it there.. The owner looks like a very nice person. I guess thats all I can say since I didn't have any major work on my car. But will plan to come back if I need to...
I drive from Sussex County, NJ to take my car to Lester's because I hold his work in high regard and trust him with my car. My last visit was a tow because my Honda CRV with 132,000 miles needed a new starter and alternator. My car is old now, but it feels and runs great because of Lester.
Best auto service I've ever had in almost 50 years of driving. Courteous, friendly, and very, very reasonable. Lester and his staff always go over and above to please.
Lester always does great work. I dislocated the sliding door of my new minivan and my first thought was that I didn't want to have to take it to the dealership. Took it to Lester and he fixed it up at a great price. He always goes above and beyond too.
Complete inept without now how about the cars on the top of it rude and doesn’t listen to the customer what he has to say. My first and last time there I had Honda to change brake pads on the back he forgot to mount 2 metal brackets my wife had to take day off to go there again my Mercedes sprinter I brought to change oil he gave it back without plastic elbow connecting air filter box to the body trying to say that I lost it I had to go there again to get it ,he gave me estimate 400$ to replace power steering pump in my sprinter but reserved that won’t take responsibility if power steering don’t work. He charges 85$ for labor hour, stay away from that place
I’ve been going to lester for years. He’s a great mechanic. He’s fast and thorough. He’s honest and will tell you straight up what needs to be fixed and what can wait.
Brought a car in for inspection prior to buying it... amazing diagnostician...found hidden problems with the car that saved me from making a big financial mistake. I was extremely impressed by his attention to details and how thoroughly he examined the car in such a short time. I don't live locally but if I did, I would definitely use him as my mechanic...very sincere and honest guy.
Lester is a great, very fair and honest mechanic, which is so hard to find.
Needed new tires, and got better price and higher quality than Costco!
He will be my go to mechanic!
Couldn't believe anyone giving him less than 5 stars!! Must have been language barrier!
Needed a cat-back replacement exhaust system installed in my van and all the shops I visited or called in the area wanted to charge me from $200 to $250. I stopped by and Lester only charged me $80. Service was fast and I watched Lester engage with other customers and he wasn't rude like other reviews have said. I'll definitely be going back to Lester if I need anything else done to my van and will recommend him to my family members.
Rude behavior on Phone and simply denying things. If we need to get work done will ask for pricing but this guy simply says this is my stall where we ask price. This is not the way to talk. I wont suggest anybody even visiting in here for any car repair Work.
Mr. Lester, one of the finest mechanic I have ever met. We went to him to test drive the Mercedes Benz ml 350 we were going to buy. He was willing to do it for free. He is very knowledgable about the car. The moment he started the car, he understood that the car was once hit an accident. Also found many small things out of nothing which was impossible for us to find.
Definitely recommend this place for any kind of car repairs. Very honest place.
Great people, hard workers, fair pricing. Support local small business, especially when they do a great job! My car drives better and will last longer than I thought, thank you Lester!
I got my car used three years ago. I've gotten my car looked at only at Lester's. When ever I needed a new part, they would special order it for me. Nice guys, great service.
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