Nick's Towing Service, Inc. in
East Rutherford (NJ)

Excellent customer service! The office team was friendly, communicative, and extremely professional. Lee made the entire process smooth and stress-free. Highly recommend this company for both their efficiency and their outstanding support.

We were on our way into the city (3 girls) and hit a large piece of metal and got a flat on route 80. There was no shoulder so we pulled into the center median. It was really scary so we called for a cop and they called Nicks Towing. We were lucky enough to have DAVE as the tow truck driver. He was soo nice, helpful and reassuring. From the moment he arrived, we knew we were in safe hands. He took us off 80 to put the spare on my car. The spare was flat so we had to go to a gas station to fill it up. Not only did Dave tell us where to go, but he followed us and put the air in the spare tire. We cant thank him enough.

Amazing service, great communication, great attitude. Came out swapped out my totally flat Tesla tire in 7° post arctic blast weather (everything was covered in ice) with my Six-year-old daughter in the car. I was on my way in 15 minutes and the tech, Nick, was an angel. You guys are doing a great job.

I feel like I have to share how amazed I was by the service with Lee from thr front office. I expected a bad experience but was extremely relieved with the experience. As much as I was hurting…she made it a lot simpler than my previous experiences. Good luck…I hope we don’t have to come back but if I did I won’t be as scared

My tie rod or ball joint snapped while i was pulling out of a parking spot at shoprite. The car couldn't be moved. I started getting yelled at by everyone possible while i waited for the tow truck. Randy was amazing. He made having a broken down car not suck so bad. He was so nice and professional. I needed that little bit of kindness after all the garbage those nasty people were giving me before he got there to tow my car. I wish there were more people like him in this world. I would use Nick's towing any time I need a tow just because of Randy's customer service and kind heart. Keep up the good work.

Lee was extremely patient dealing with my nonsense. She had a calm presence and helped me thoroughly. I don’t know what I’d do without you Lee. Thank you for your great service!

We got stuck out in NJ late at night. We called this company and everything went so smooth. Within 20 minutes Anthony came to pick us up. This driver is very experienced, friendly and professional. Excellent customer service. We can not thank you enough for getting us back home safe. Thank you Antony. :)

Have you ever had a good towing experience? Come on over to Nick's towing! Lee is professional, personable, and effective. Thank you for making my bad situation a little bit "better". God Bless

I called nick at 3 am. He jumped out of bed and came as fast as he could. His service was excellent and would recommend anyone to him for affordable and dependable service. Had me unstuck within the first few mins of being there. He has a huge heart and great personality.

Prompt and very professional! Saved the day - had a flat tire on xmas morning, they were so generous to come help out on a holiday. I was given a spare for my model x under 40 mins and I was able to head home.

Hector provided outstanding service today. He arrived on time, explained everything clearly, and handled my tire replacement smoothly and professionally. He took my tire to Tesla and installed a loaner without any hassle, making the whole situation stress-free. He was courteous, efficient, and genuinely helpful throughout the process. Really appreciate his great attitude and excellent service. Thank you, Hector!

Great customer service from start to finish. I reached out and they were immediately helpful, walking me through the situation with clear, consultative instructions. They also took the time to offer alternative solutions, which I really appreciated. Highly recommend.

We had an outstanding experience . From the moment we called they were professional, friendly, and quick to respond. The driver arrived on time, handled my Tesla with great care and made a stressful situation much easier. I highly recommended this company to anyone in need of reliable and efficient towing service.

Only the nicest, kindest people. Never have I ever experienced anything like this in this type of business. I’m just astonished ! Wow! They even offered coffee! Tea, chocolate! Just wow

I had to call roadside assistance for an issue with my Jeep. When they called back, they told me the only place that would come help was well over an hour away. They sent someone out right away and I was fortunate enough that it was Nick's Towing and they sent Hector. He got right to work and was 100% determined to get the problem resolved or at least tow me to the dealership. After a bit of time, Hector was able to get the issue resolved and waiting around for me to drive around a bit before he would leave. He also told me should the problem happen again on my ride home, he would come back and find me and help out. What a great guy! Thanks to Hector and Nick's towing for helping me out in the middle of the night.

I have nothing but great things to say about this company. Service was fast and easy making a stressful situation as easy to deal with as could be. The main office was friendly and assertive. As for the Heavy Duty driver they sent I can’t say enough. JJ was knowledgeable, moved quickly and had us back on the road in no time. I would absolutely recommend this company and I'm sure with all the trucks we have on the road we will use again.

Jeep died on an off-ramp, battery was fully dead and wouldn’t take a jump. Hector went above and beyond after towing it back to the house, maneuvering the vehicle as best as he could to set it in a normal parked position on the street. After unloading from the truck, he tried briefly resetting the battery terminals to see if the Jeep would take a jump, and it did, allowing us to park it back in the driveway until we could replace the battery. Far exceeded expectations and was very polite and courteous the whole time. Made a bad night much easier.

Fast, reliable and courteous service. However they were engaged through Tesla but pretty good

Easy communication, they were fast to pick us up, and gave us a ride. Our driver, Hector, was awesome, very funny guy, made sure we were aware of all cost, and did an overall great job handling our vehicle. We will definitely be calling again if we ever need a tow!

I had an excellent experience with Nick’s Towing. My car broke down unexpectedly, and they arrived faster than I expected! The driver was professional, friendly, and handled my car with great care. He explained everything clearly and made a stressful situation so much easier. The price was fair, and their customer service was top-notch. I highly recommend Nick’s Towing to anyone in need of fast, reliable, and courteous towing service.

Great customer service. I was pulled over. My car was towed. The driver forgot to leave my keys with the front desk. Frustrating, yes. Nick came to the rescue. He volunteered to take me to pick up my daughter, take her to a robotics club at another high school then go back to the yard to pick up my car. Of.course,.I said yes. That was a quick thinking solution considering the situation. Interestingly enough Nick and my daughter knew the same History teacher. Small world. The day started gloomy like the weather, but it became a learning experience about humanity. I had great conversations - with my boss who drove me everywhere to make sure I got everything squared away & with Nick who didn't have to do what he did and ultimately decided to take care of the impound fees. May they be a blessing to many more. Thank you

Hector did an amazing job getting my vehicle to the body shop, he made sure no damage was done and was extremely professional. When it comes to towing companies many of them don't care how your car looks after it gets dropped. These guys are the exception. I would recommend Hector and Nicks Towing simply for the quality of service you get!

I requested a tow for my car via my car insurance and Nick's Towing Service was the closest dispatcher. They came through eariler than the app expected. Super courteous and prompt. The whole experience was a delight. Thank you Nick's 24 hour Towing!

Nick and Rob both were unbelievable. The best service I have ever had for all your services. Definitely call Nick 24 hour towing service. For Carlos, he does an unbelievable job kind efficient a great person. I highly recommend them.

Sebastian from Nick's Towing Service came first thing this morning as he said he would & checked and towed my friend's vehicle!!! He tried to start it and gave me to estimates to give my friend before he skillfully and professionally moved the car onto his towing truck. Sebastian was AWESOME - friendly, concerned and VERY knowledgeable !!! I highly recommend Nick's Towing Service !!! Sebastian's THE BEST !!!

This company is so awful! First off they have a racket with the police forces to where the cops call them to impound your car for the littlest thing and they show up in less than 5 minutes. Obviously a set up sting. They had my car for one night and charged me over $300 to tow it 1/4 mile and keep it for less than 24 hours. Then when I got it back my key fob was broken and my rear drivers side door had two very large scratches on it. Call anybody else!

We had an excellent service with Nick’s. The driver, Brian handled our car with great care and professionalism. Even though Tesla was completely shut down. He skillfully dragged it to the flatbed without any issues. Thank you, Brian. You saved our day!