S & W Automotive Parts in
Lithonia (GA)

Drove 2.5 hours to get here on 12.11.25 at 4:29 and was told I cant enter after 430 they need to put 430 as their close hours and not 5pm

don’t know how to reply to a phone call about part!

It’s hard these days to trust anyone nowadays but these guys are definitely dependable

I would like to express my sincere gratitude to Rod for his exceptional assistance and accommodating nature. I recently purchased an engine for my truck and was unfortunately dissatisfied with the outcome. I was frustrated and, when I contacted S&W to resolve the issue, I was fortunate to connect with Rod from beginning to end. His communication skills were impeccable. He provided me with numerous alternative options for obtaining a replacement engine. I am highly satisfied with the customer service I received and am eternally grateful for the opportunity to work with someone like Rod. Thanks for all your help!

Keith customer service was excellent .. pricing for what i needed was reasonable so not only was i able to fix one car but 2

Purchased a used engine at a reasonable price. Scott was very professional and an answered all my questions. They offered free delivery of my engine to the mechanics shop and charged nothing for picking up the old engine. Great customer service.

I would like to thank Jason for helping me with my auto parts. I appreciate you being patient with me and figuring everything out expeditiously I would most definitely recommend my family to buy their parts here.🥰 Sheenay Harley H3 Hummer

Great Service , Good Parts Jason Takes care ever all of needs Their service is marked by efficiency and punctuality, and most of the parts are on the shelf no waiting or having to get pulled like other scrap yards A1

Good morning yesterday I called to this place to get a quote for a friend about his 2010 Kia forte speak with a customer service representative name Jason .A couple of years ago I brought a engine for my Honda civic so this time it was for a friend so I had to get information from him so I could get the quote last time I called a couple of years ago it was great customer service. The customer service I Received with Jason yesterday was bad customer service very rude need to be retrained on how to talk with customer. Definitely just lost a customer today because the bad training a lot more place to get a engine with cheaper and low mileage.

Very rude customer service refused to give 2 separate quotes for motors was hung up on twice and spoke to so disrespectfully and then, when I tried to call back, the calls were monitored, and the woman kept putting me on hold after the man was extremely disrespectful refuse to get a manager. All I did was call for a quote. With people like that, could never trust the quality of any of their products. I wouldn’t even give a one star

We purchased a transmission from them through our mechanic for our son's Mazda. Just before six months was up the trans took a tank. Called S&W and was told we only had a thirty day warranty. Spoke with the owner Dustin and explained that we were told for the price that we were quoted that it had a six month warranty. Obviously someone messed up the paper work. After speaking with Dustin he agreed with us and went out of his way to make it right for us. Just got the car back with the replacement and everything is working fine. In a world driven by pure profit, it's sure nice to still see a business that believes in taking care of their customers. Would definitely do business with them again. Update on the review, after everything we went through, the replacement transmission lasted exactly 494 miles before it lost all gears above 2nd. My son just drives to work and back so it actually took a couple months to put that many miles, S&W would only give us a 30 day warranty on the replacement so we are back to square one and out a nearly $2500 dollars of hard earned money. So needless to say we are not very happy at the moment.

Their parking lot is terrible. Can't really find a spot. Parking in front of entrance, which most businesses is reserved for customers, is always used up by what I assumed is employees, because when I walk in there are no customers. Forget about rims, they apparently have a contract with a recycling company and get more money recycling wheels than selling them used. Can't fault them for making more money, but it's supposed to be a used part business. They have a great amount of vehicles, probably 2014 and older. If you are looking for engine/transmission parts in the self service you can forget it. They sell the whole transmission and engine at the full service. The lot is not keep clean, cars are too close and spacing is uncomfortable. Good thing is they have a big inventory

BEWARE, BEWARE, BEWARE...they just won't accept a return, what they do is giving you an excuse that you did something wrong while installing it, the funny part is that they tell you that without even inspecting the part in first place! I did a lot of business with them until I needed to make a return. It is the same thing at "Self service yard" and worst at "Full service one". I'm very disappointed. I definitely won't recommend this place!

Been coming here for years and always provide fair deals but this time was above and beyond! Now, I hate that u have to pay in person and then come back and pick up your part. Hopefully, that can't be upgraded in the future. However, it's worth it and today, after making the long trip last week to pay, I was running late to pick up my part and Mariela stayed after closing to make sure that I received it. I was so late that I kept trying to compensate her in some way and she flat out refused!! She would hardly even let me thank her with words she was so humble. She would not take anything only happy to help and that is so rare in today's world. Make sure u guys hold on to her! She made having a car problem feel like a good thing!

In you have a tire issue, that got you quick and easy... I recommend them highly and RúeBerrí also approves

Sold me wrong transmission wasting 2 hour roundtrip drive I made. After a subpar conversation, the salesperson offered to have correct one delivered next day which he did. When my mechanic went to install replacement transmission, he found it was an easily fixed torque converter issue. When I simply called to ask what restocking fee was for returning unneeded transmission, the same salesperson was overly reactive and eventually said its 25% but I shouldn't get that much since he had absorbed the cost of delivering the correct transmission to me (wouldn't have happened if he got me the right one in the first place). I've dealt with this company a few times in past and they were very good and friendly. Update: Salesperson called and apologized after my review had been seen. He extended the almost expired 30 day warranty as a kindness. I much appreciated the call, me being able to explain the points of offense, him apologizing, and making things right.

I was a regular service was great in the beginning but I guess my loyalty wasn’t good enough I went to get a tire 2 days later it went flat they blamed it on me but the tire wasn’t sealed probably I went back they argued me down but eventually resealed my tire 2 days later AGAIN it went flat again the SAME tire .. so I went to a different tire and was told I was given a bad tire they usually allow me to loook at the tire before putting it on but this time they were rushing tire was ate out in the inside and causing the tire to leak slowly ! If you go PLEASE ALWAYS CHECK YOUR TIRES BEFORE THEY PUT THEM ON YOUR CAR IF NOT you’re going to have to deal with a lot of back in fourth just to get the issue resolved. I wouldn’t say it’s a bad company just check the tires before hand because they don’t handle customer service well

I was referred to S&W by my mechanic. We had a blown motor on an Acura. I called JJ, and he told me about the motors he had on hand, recommended one he said was the “best.” It was the most expensive, too. I asked which he’d put in his car. He said, “I already told you. The best one.” “But why?, lower miles?” said I. “No. Because I’ve seen it. And I’ve seen the car it came out of. It appears to be a good motor. It’s what I’d choose.” Sounded legit. I took his word for it. Received electronic confirmation, paid electronically, it was delivered to the shop in under 24 hours, and the core hauled off. My mechanic called and said, “I got great news! This is a really good motor.” The timing belt and water pump looked new. The engine was very clean. No need to go through anything. By the next morning, the car was ready to go. I cannot convey how nice it is to entrust something like a remote engine purchase to a guy who just came across as authentic on the phone. He was knowledgeable enough to make an educated assessment about the routine maintenance, etc, the previous owner had put into the car. Great service. Thanks a ton!

You'll travel miles, on top of miles after coming here. These guys are genuinely nice, service is fast and I've yet to see them not have a tire ready for the consumer. If you've searched and found Al's you've found the right place.

Today, I Called in. I was 2 buttons away from a live person. Nick Bevilacqua answered and was easy to talk to. He listened. He answered my questions and told me the few different options/pricing for engines on one vehicle and a transmission on another. He told me a realistic timeline to expect. I liked the numbers he gave me and 20 mins after we got off the phone the invoice was in my email. It took about 2-3 minutes to pay it without hassle. I look forward to my parts and was very pleased with Nick and S&W. Keep it Up!

Years ago the shopping experience was great at S&W, but now these guys are acting like a big school yard bully. If you buy parts and want to return it they will try to bullying in buying another part or stiff you on your refund. I recommend going somewhere else to shop where you are welcome and appreciated for your BUSINESS, and not being preyed upon.

The process was easy. You come in and they ask what the vehicle that you are looking for a part. They you a list of vehicles and you go take off the part you want. Just make sure you bring your tools. As for price. Just 2 dollars and if you are a active or retired military the entrance is free. The cashiers were friendly and helpful. Overall a very pleasant experience.

I recommend Jason. Great follow thru. I’ve dealt with him for many years at S & W. Always fast and courteous service! Always good parts and if I had a problem just call and follow his instruction and problem solved! Thank you Jason for the great service!

I called before I came to pick up an engine and transmission. They were very friendly and helpful. This is my first time dealing with S&W and I will be dealing with them again. So far I can't complain. The transmission wasn't up to spec so the sales rep went and got me another one. They take care of their customers.

Very nice didn't even have to get out of the car, just pull up and tell them what you want

I have and will continue to buy from S&W regularly; due to the fact that I have yet to have an issue with any part I've purchased. To this day I have not had to return any part. They are one of the best and most reputable used parts dealers in Atlanta. I just recommend that if you do buy here (as with anywhere) READ & follow the instructions and don't be cheap on fluids!

In and out great and affordable and didn't have to get my hands dirty my power steering pump for a Civic 2008 was on shelf and it was $58 and $45 if you bring the old one at time of purchase