Utilized them through AAA. Came on time during 4pm rush hour traffic (normally I have to wait for hours, driver was there within the 30 mins time frame that AAA gave). Because of that, I was able to get car to the shop before they closed at 5pm. He was also very gentle loading/unloading and hauling my car through the narrow and bumpy DC streets.
**Do Not Use This Towing Company – Hostile and Unprofessional**
My car was towed from a store parking lot, and the phone number on their sign didn’t work. I had to get the correct number from a nearby store employee. When I called around 8 PM, the woman who answered was extremely rude and dismissive, saying the company was “closed” — highly unusual for a towing service.
The next morning, when I called again for the address, the same woman was even nastier, projecting her deep, vast personal frustrations, insecurities, and failures onto me. Their office is in a sketchy, hard-to-find building. Inside, the staff - two nasty women - were unhelpful and had terrible attitudes. They claimed their credit card machine “wasn’t working” and presented a $250 cash invoice — never disclosed over the phone. They demanded payment via Zelle, which felt sketchy, only to be told afterward that the correct fee was $215. They argued incompetently among themselves about how to issue a refund while I was running late for an appointment. Most shockingly, one employee, Elizabeth Warner, verbally insulted me using a racial slur. A male colleague appeared and gave me $35 from his wallet.
This company is disgusting, hostile, unprofessional, and completely untrustworthy. Their payment practices are shady, customer service is appalling, and their behavior is unacceptable. Avoid them at all costs.
I was towed while visiting The Home Depot and other businesses in the Rhode Island Avenue NE shopping center/plaza. I came to this business and told the employee my car was towed on accident. I gave the employee my Home Depot receipt that showed the time of checkout. The employee checked the times of when my vehicle was ticketed, photographed, and towed, and all three were within the timeframe of when I was in the plaza. When the employee couldn't disprove I was in the plaza by the times he provided against my receipt, he proceeded to ask me a lot of questions and state I was lying. No matter what I said or evidence I showed the employee, he would not release my vehicle without paying $215. Instead of wasting my time and trying to make me feel like an immoral person, the employee should have just told me from the start that I have to pay the fee no matter what. I have been towed before on accident and the other towing company gave me my car back for free when I showed the proper evidence. I have also been towed before due to my illegal parking and I had no problem paying the fee.
I had a really great experience with this company. The driver arrived quickly, he was kind and courteous. It turned what was an unfortunate incident into an almost enjoyable time. I would definitely use them again.
I was supposed to get a tow thru these guys from AAA. On the way to me they decided that a police call took priority even though I'm stuck out here in 28 degree weather. No notice to me or AAA at all, just went to another call mid route. Called the dispatch and the lady told me, "That's what we do, it is what it is... maybe another hour" Thanks a lot... still here btw
Dontay was fast, efficient and very courteous. He called and adjusted his arrival time to my schedule. Even sent me a picture verifying the arrival of the vehicle. I received fantastic service!.
The driver for Ant towering service Dontay was the Bomb a true answer to your prayers. I waited for over 2 hours for a truck that was not equipped for the job, and then Dontay arrived within 12 minutes, and off we went. Again, thank you so very much, Dontay.
Unfortunately, I cannot support the positive reviews for this company. I called when I desperately needed this company’s support and they assured me they would be on the way. I received time estimates of 10-15 minutes and assurance that the driver was “around the corner”. They never came. I’m highly disappointed and would never attempt to utilize this company again. For quality service and timely arrivals, I’d check out Metro Motor Vehicle Towing. I called late at night, after waiting hours for ANT, and the truck was here in 15 minutes! Best service by far!
I had the best experience In customer service this morning with Dontay from ANT Towing. He was very positive, polite and personable and knowledgeable. My 5 star rating is definitely warranted thanks to Dontay’s ability to think outside the box and help resolve my issue. This man has very high standards in customer service and I truly appreciate him. Dontay is my tow truck guy and going forward, I will be requesting him for service when needed!!! Thank you Dontay!!!!
Dontay called ahead while on his way and was extremely professional, kind and courteous when he arrived. He had my truck towed quickly and made a stressful situation a little more pleasant.
Dontay exhibits a level of professionalism that I have not seen in this industry, or any other. He was timely, knowledgeable, and extremely respectful. He has completely removed my dread of calling a tow truck driver
Dontay was the absolute best tow driver I ever experienced in life!! Arrived very fast and operated very smooth. I will always request him for any other tow in the future.
Dontay was very communicative prior to, during, and after arrival and was friendly. He handled my car with care and skill when getting it out of a tight spot.
On this rainy day after my dr’s appointment, my car would not start! I ended up calling AAA for towing assistance. Dontay was the assigned driver to assist me. He called me within minutes after I was told my wait would be at least a hour. When he arrived, he was assuring in telling me he could get the job done. I was worried because of the parking space and that the car would not start. Mr.Dontay pushed the car manually(by himself) until he was able to load my car on his truck. He than opened the door for me to get in for the ride from DC to Brandywine, MD. The ride was great, he is so nice and thoughtful making me forget about how I felt before he came to my rescue. After getting to our destination, he demonstrated the behavior, opening the door, went into the facility to let them know we had arrived. He is someone that I will refer to others that may experience a problem as well as myself if something else happens( hopefully not).Thanks again Dontay, you are the best! I’m giving you 10 stars!!!
I was having the worst day ever when my control arm broke on my suv. I called my insurance company for roadside assistance an was told it would arrive in 118 min. So of course now I'm stuck and I'll be waiting for 2 hours or so I thought Then, i received a call from Dontay an he tells me he'll be here in 25 min. I couldn't be happier at this point. He arrived, took him about 3 mins to hook up the truck then we preceeded to enter the vehicles. Now let me start by saying this first. This was the cleans tow truck I've ever seen in my life. I'm talking about leather shining, smell good, and good music. On the ride to the dealership to drop my car off we had the greatest conversation and to be honest kinda changed my outlook on life. Once arriving to our destination he unhooked the truck and we continued our conversation a couple more mins then parted way. FROM THIS POINT ON I HAVE A NEW TOW GUY.
Appreciate you Dontay.
Dontay of ANT Towing arrived promptly at the estimated time, was professional, and promptly loaded my car onto the tow truck. Reviewed with me any existing damage on the car. He assured me, he would take excellent care of my car and send me back a picture from the point of delivery, which he reliably did! I was comforted and felt my car was protected. Would definitely recommend using this tow service again.
Let's start with Dontay contacted me before he arrived and during his commute to me. Once he arrived he made sure that I was present and that everything was on the up and up. Dontay hooked up and met us at the auto repair shop. He had to maneuver to drop the car off but he was very patient and very helpful. I would recommend Dontay to anyone. He is a gem of a person.
Dontae provided an exceptional experience to my nightmare of a day! He came in less than a hour and provided me and my kids with the best tow service ever! Thanks to him my car made it home safely and all before rush hour.
2101 Suitland Terrace SE Unit A, Washington, DC 20020Towing service
Avalon Playground, 1812 Erie St SE, Washington, DC 20020Recreation center
1075 Kenilworth Avenue Northeast, Washington, DC 20019Towing service
1001 Half St SW, Washington, DC 20024Car inspection station
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