Always Towing & Recovery in
Washington (DC)

Got my car impounded by someone else and they wanted to charge me over $1300 to get it out. Where do they get these numbers from? Theres absolutely no way it costs more than a few hundred to profit off of the tow. It’s completely wrong and should be illegal. I guess they get to keep it now but that must be part the scam they’re running. Checks out for being located in DC

Abidine was very professional and kept me updated on the way to get my car the whole time. Everything went smooth and i was even provided pics as proof to show my car made it to its destination. Thank you!

Amazing service provided by Abidine! I’ve never had to call a tow truck before so I was a bit nervous but he made the experience overall better for me!

Mike was awesome and handle my car with care! He really takes pride in his work and is very informative about cars and different areas. I really appreciated his help and guidance through my car troubles.

Abidine Provided excellent service when he came to pick my car up for towing and delivery to the dealer. Extremely professional, communicated efficiently and also the service was great. Recommend him and this company strongly for the excellent service.

Abidine was absolutely incredible and such a blessing today when I was stranded after my car broke down. Even though the wait was about 70 minutes, he went above and beyond by intentionally communicating with me the entire time and providing consistent updates, which made a stressful situation so much easier. He carefully verified both my address and the tow destination, and he even sent photos of my car and my key once everything was safely dropped off—something I’ve never experienced before! That extra level of professionalism and attention to detail truly stood out. I have honestly never encountered service this thoughtful and intentional. You can clearly tell that Abidine genuinely loves what he does and truly cares about the people he helps. I am extremely grateful for his kindness and outstanding service!

I had my vehicle towed by Abidine and he did a phenomenal job! He texted prior to confirm address, let me know the exact eta, was knowledgeable upon arrival, and sent videos of my car at the drop off location. I recommend him for all your towing needs!!

Had my car towed by Big Mike, he helped explain to me what could be wrong with my car as well as what steps I should take for maintenance as im a first time car owner. He was a great dude to talk to and im very happy with the service he provided me.

Abidine was very helpful. He provided us with updates on his arrival time. Once he arrived he didn’t just tow the car he asked what was wrong with the car then checked under the hood and advised that it was just a dead battery.

I am very pleased, the service was excellent. I met the most pleasant person. His name is Abidine. Very customer friendly and knowledgeable.I appreciate the care he took with my vehicle (towing), and he got me home safe. I do have one complaint though, the ride home wasn’t long enough because we had great conversations. Thank you my brother Abidine!

Abidine was very fast and efficient towing me out a parking spot through what this winter's recent snow bought on. He communicated his ETA and arrived the time he stated. I would definitely use Always Towing services again!

Thanks again, Abidine! My car wouldn’t start and I need a jumpstart. Abidine from Always Towing & Recovery provided great service. He had a friendly demeanor and was quick and efficient. He went above and beyond the call of duty when my car needed to be repositioned before it could be jumped. It was a very cold night and there is still some thick ice on the parking lot around my car, left from a major weather event in my area and even though this made it extra difficult to move my car so the cables could reach he staying positive and friendly the whole time.

Sadly my car was towed in dc 1/13. I attempted to pick up my car but was told, my car was in the back of there lot covered in ice/snow so I couldn’t get it. I waited a week and called back. They said it was ready. I caught a uber a went there to recover the car. Upon arrival i was told my car was not ready and the person i spoke to gave me the wrong information. I asked when will i be ready, they said they wasn’t sure since there lot was covered in snow. I attempted to leave the lot, of course sad. The only exit/entrance has a gate that malfunctioned so i was not able to leave. I waited upset on the property in the cold over 30 minutes while they attempted to cut the gate. I asked to speak to a manager. Manger was not available. I called every two days asking for a manager, no manger available. Finally 1/29 i was told my car was ready for pick up when i called. Good thing i called a second time that day before i arrived, the 2nd staff member told me its not ready until 2/1, its still in the back of there lot. I was shocked but happy I didn’t go up there and waste more time. I thankfully got my car back 2/4, after there lot was cleared. My front tag and car parts were completely was damaged on there property. Staff attempted to screw the tag back on. No discount , or a manger available to speak with. My vehicle is definitely not in the same condition it was towed in.

Big Mike really did a great job helping when I really needed it and following a bad accident. Very nice, patient, professional and helpful. Even when the dealership sent us to another location, he kindly took me there without a degree of hesitation. Just went above and beyond with great service when I needed it most.

Known as Moe's Towing Service, Always Towing was dispatched by AAA to get my car back on the road. It wouldn't start as a consequence of the prolonged subfreezing weather, following a major storm. They arrived after a suitable interval, got my car on a level plane, by a little towing, in order to ensure adequate gas to the engine, and then successfully jump-started the car. They could not have been nicer or more professional.

Bike Mike did an excellent job. Convenient, fast, accommodating to last minute drop off change. Customer service when i called was awesome too. Insurance took care of everything.

My car would not start and needed to be towed to get a new starter. Big Mike showed up very quickly after I used my app to request service. He had my car up on the bed and got it to the repair shop super quick. Professional, personable and very knowledgeable about cars. I am so grateful he was the one to come get my car and help me out!!! I can give no higher recommendation that this company and ask for Big Mike! He will take care of you and will make having your car towed the best experience that is possible. A+ 10/10 Thanks Mike for the car advice and enjoyable conversation!!!

I had my tire popped on a way to airport. The stress was soaring high. My insurance called to ATR company and they sent Big Mike to take my car to mechanic. Big Mike was so helpful, he really cared about my situation, explained that what to do so that we're not late to the flight and don't have to get stuck there until he comes. I took taxi and helped my daughters with their checkin, and end up coming back to the car. Big Mike treated the car with care loading it on tow truck. I was grateful my day was saved.

Our car broke down a few miles from the dulles airport. Big Mike was a blessing and a wonderful person. He was professional yet personable. He did a very efficient job and towed our car to the garage of our choice and took care of the key drop for us. We are very happy. With the service and I suspect it was because of big Mike. Only one suggestion for improvement would be for the company to send a text once the car is dropped off at the destination

⭐⭐⭐⭐⭐ Outstanding service and genuine kindness. I’m extremely grateful for the help I received. He responded quickly, was professional, respectful, and went above and beyond to safely tow my car when I really needed it. You can tell he truly cares about helping people, not just doing a job. Thank you sincerely for your kindness, patience, and excellent service. I wish you continued success, abundant blessings, protection, and prosperity in your business and life. Highly recommend to anyone needing reliable and trustworthy towing services. Many blessings. GOD IS GREAT! GOD IS THE GREATEST NO MATTER WHAT! 🙏

Big Mike was supper Amazing, he was very professional, and energetic. Big Mike made me feel like we were family. Thank you Big Mike for your great and kind Service. I hope if the need arrives again where I need a Tow, you will be the one to tow me. Many Thanks.

Big Mike did a great job. Very professional, efficient, and kind. Made a frustrating car breakdown situation much better.

I just got in an accident from sliding on a patch of ice into another car. I called my insurance to get a tow. They said it would be an hour. However, the tow truck driver abidine came in 15 minutes since he was close. He was so pleasantly helpful, professional, and courteous. I really appreciate all his help so quickly. He is a definite asset to this town company.

Abidine did an exceptional job! From his great communication to his customer service and being a gentleman. He was very respectful and I wish I could give him a 10! This was the best, most smoothest tow I have ever had, awesome job Abidine. Thank you and God bless you!

We received excellent service in Richmond VA from Abidine. First, h was quick to arrive with his tow truck (15 minutes, not 60!) at 1:00 AM. Next, he asked about our car issue and tried to troubleshoot it for us on the spot. He discovered a leak in a hose, confirming a tow was indeed needed. I so appreciated his extra effort to try and solve our issue and then again when he dropped my mother and I home (and our luggage), rather than simply delivering us to the repair shop where he towed the car. I highly recommend Abidine at Always Towing & Recovery.

Great service, great communication called a tow cause I got a flat.. Mohammed truck #28 arrived promptly and was very helpful and cordial and got the job done quickly. Recommend to anyone.

Abidine was super helpful, polite, and gave me a sense of comfort when I had to get my car towed. The service was quick and done very carefully. He even dropped me off at my house on the way to drop the car off at the mechanic. Will definitely request for him next time!