Recovery 1 Towing LLC in
Washington (DC)

Excellent service great price. They beat any tow price in town. Towed a cargo van that broke down on for me a great price. Mr Curtis is experienced and professional help me out with ease. Thanks

My experience with Recovery Towing was beyond exceptional. From the moment I called yesterday about towing services for my vehicle, the gentleman I can’t recall his name but he was very informative about the services and rates which by the way was more affordable than other towing companies that I called prior. Also the driver was very friendly and informative, he called a few times for eta and although the instructions I gave him to where the vehicle was located he understood exactly where it was and loaded the vehicle efficiently and effectively. I didn’t ask the driver for his name but last name is Wheeler. I loved his professionalism and asked me the name of the person who would be waiting for my vehicle which was my mechanic. I recommend this towing company 1000 times to anyone who wants a towing service or any other car service call them you won’t be disappointed. Also they accept zelle/cash/cards another bonus as some people don’t carry cash! Thank you once again Mr. Wheeler for taking my vehicle to its destination I would definitely service with them again in the future :)

This guy is too friendly and kind his has a fantastic way of communicating and he was fast in doing his job,💪🏻💪🏻

Dwayne was the best, so knowledgeable and kind, towing car to the best place for my car's needs.Thank you, Dwayne, for saving the day and so promptly too!

Malicah Did an awesome job . Very respectful, patient and helpful. I don’t want my car to need a tow again God forbid but if it does I will definitely call this company lol !

Kurt did a really great job and fast experience. And he found a different mechanic on a rainy day at last minute notice.

Big Mike came and saved the day!! With his slick new tow truck, he swooped up my people mover w koi the ease and finesse!!! Professional and super Courteous gentlemen. Highly recommended.

Kurt is amazing. My full sized dual rear wheeled truck was stolen. Kurt arrived quickly with an amazing truck. Thank you!

Kirk delivered fast, professional and efficient service towing my SUV to get serviced at the dealership. I do recommend this business for towing purposes.

Legit and well mannered. Took me to a charging station and all because I had an electric vehicle. 🙃Gave me help and advice as if I was apart of their family. Can’t go wrong with them and I mean that. Even the price was better than all over company’s I called that same day.

The process was simple regarding the release of the car. An employee was able to follow me while I delivered a rental back to enterprise and I brought him back.

Great experience when dealing with a negative one (broken into car). They were able to diagnose the issue with my car not starting due to the break in, sent a locksmith, and ordered/replaced my window all within 12 hours of the break in. Hopefully we never deal with a break in again but would definitely go back to Recover1 Towing!

I requested a tow, and within an hour the driver was at my home. He was courteous, efficient, and most importantly professional. My trip was about a 35 to 40 minute ride, from MD to VA. I will certainly use Recovery 1 Towing again, for services needed in the future.

Had a breakdown in bad situation: Malachi jumped right in and handled the tow professionally, fast, with a smile, and a reasonable price. Can’t recommend them highly enough.

Curt went out of his way to assist me when my electric car broke down. He was fast, his price was super reasonable and he went above and beyond with his service. It definitely was one of my worst experiences but his superior service made a bad day go a lot better. Thank you soooo much and I will make sure to send any referrals your way.

I'm sad to say my experience with Recovery 1 is much worse than most reviewers. I will not use them again. As the crow flies, Recovery's yard is about a half mile from my home where my car was scheduled to be picked up to take to the shop. My experience with dispatch was pleasant enough. As I was at work at the time and not with the car was to be picked up, I explained to the dispatcher the car was in a parking lot behind the building of the given street address. He said his driver, Curtis, would call to get the details. Curtis called me to let me know he was en route to the vehicle's location. I explained to him the location of the car and offered to text a screenshot from google maps, showing the street names and labeling the location of the parking lot entrance and vehicle's exact location. I sent that screenshot and reiterated exactly where the car was and how to get there. What followed much later, well after I thought the car would have been picked up, were several calls from Curtis saying he couldn't find the car/the car wasn't there/he can't read maps/he doesn't do tow jobs in D.C./he can't find the key/he can't open the armrest where the key is/the car won't start. Ultimately, the car and key were exactly where I said they were and the car started without trouble. I don't understand why Recovery 1, a firm that boasts all over its website about how it serves D.C. specifically, would send a driver who tells customers he doesn't do tow jobs in D.C. Moreover, I don't know why they'd send a driver who can't read a map and also can't relay a cross street location to me over the phone to try to direct them to where the car is located. Again, Recovery's yard is less than a 10 minute walk from where the car was being picked up. It was extra concerning that he needed directions how to push a button to open an armrest compartment and that he had to put the key fob into the ignition to start the vehicle. Finally, with all the problems D.C. has with car thefts and carjackings, the last thing your driver should be telling your customer is they're at the location of the car and it's not there. Aside from not dropping the car off the back of the truck, Recovery 1 failed to meet the most basic expectations for professional service I had.

We just got service from this company and I'm going to say that the price was great and the tow truck driver was friendly, resolved the issue fantastically and knows exactly what he is doing. No complaints, just props for the E350 van run in NE Washington, DC. Great job and will surely be calling again if needed.

I had a unique situation yesterday. My car wasn’t disabled but I couldn’t get to it and needed it towed to me. I called maybe 10 other tow companies and they either couldn’t or wouldn’t help me or their prices were ridiculous. Recovery 1 Towing helped me out. They were professional and got my car to me in a timely manner. I highly recommend them!

Carlos of Recovery 1 Towing was very helpful in recommending a repair shop and in scheduling the towing of my car. They provide excellent service to clients who have a car break down on them on the road someplace.

Thank you to the best towing company around. I can go on and on adopt the awesome service I have received on countless occasions but I will keep it short. Try this service so you can receive the same experience. Thank you guys for always coming thru for me.

Recovery One Towing has come through for me so many times I can't even tell you how great they are.Their service is expeditious and top tier. when looking for towing needs there's no shadow of a doubt that they will get me together

They were prompt with your timing. Excellent service and very professional. They are the only towing company I will be using for now on. Thank you so much for making this experience unstressful.

Family owned/operated business and they treat you as if your their loved one. Very professional, friendly and reasonable prices. We Highly Recommend them for all your towing services/needs! Wonderful people!!!!!

The tow truck showed up very quickly! The driver was courteous and businesslike, he got it done quickly and delivered my car to the repair shop right away. I would recommend these guys to anyone.

They were one time to recover my vehicle. They have the best customer service that I receive by far. I will use there business again. Thank you again .

The customer service is on point and they will not have you waiting long I waited for 20 min. For my car to be towed and they showed up in less then 20… the service was exceptional and reliable I would recommend using them and will use them again… thank you Recovery 1!!!

I highly recommend Recovery 1 Towing. They are very professional. They have reasonable pricing and also offer affordable roadside service as well. I called and they came in a timely manner. Very great customer service, I would definitely be giving them a call back if I'm ever in need or towing or roadside services again.