Horrible horrible . Your money will be taken with no explanation of what was done . The owner and his wife are crooks who will tell you anything to get you in the door . The manager Rick is worthless unprofessional human . they made so many errors on my vehicle and made me pay for it . The place is unorganized and filthy , they run thru employees like I change my underwear , they promised me a itemized bill and almost 100k later I have no idea what I paid for but a joke of a car at the end . The only thing that looked professional was the interior they made and when I went back the upholsterer who made it was gone. When I went back to get things repaired or adjusted they made me leave the property ,That was the biggest slap to my face . My advice is never ever ever come to this place and give them any of your money . I have to have it all redone by chuck at twin brooks .. they are true professionals
I highly recommend Enfield Auto Restoration for their high quality work and attention to detail. I entrusted my 1938 MG TA to them for recommissioning and they kept me updated throughout the process, identifying issues that required attention and ensuring that I was in control of the scope of work and budget at all times. I was especially grateful that they were willing to spread the work over an extended period so that the cost was affordable and predictable throughout the project. Upon completion I received the completed vehicle in perfect condition and working order and now I look forward to using it again after 14 years of inactivity. Thank you all at Enfield for a job well done.
They work they did on my 69 Chevy Corvair was impeccable. They brought it back to life better than factory but when I asked to do certain factory things, ( like keeping the factory seems) it was easy for them to take care of! %100 recommend this place to get your restoration needs.
I highly recommend Enfield Auto Restoration for any work on your older vehicle. I have a 69 Chevelle and Enfield Auto Restoration has done both minor and major work on it. Everything they have ever done on my car has been the highest quality. Their standards are higher than any shop I’ve ever worked with. They are knowledgeable, friendly and always communicating. There are few people in the industry that have their knowledge and expertise. I am currently rebuilding a 1985 RX7 and have taken parts there for refurbishment because they are so good. If you’re looking for a top quality, friendly and knowledgeable team, this is the place to go.
I highly recommend Enfield Auto Restoration! I never leave reviews, but I am so happy to have found this shop! Brought my car here after one shop didn't want to take on the project and another was clearly gouging me. Prices were fair and the work was done quick! The staff were friendly, informative, and, most of all, transparent about the work that needed to be done! Quality work & quality people! Thanks again!!
BENEFITS FROM READING THIS REVIEW
Enfield Restorations makes a very impressive presentation to potential customers but that's where it ends.The mechanic was knowledgeable and very friendly, as was the shop manager.
I brought my 1962 Corvette into their shop to have minor repairs, inspection issues, brakes and a new exhaust system for 11-K. The gas sending unit and blinkers are no longer working and Deb, the book keeper and owner's wife, was unwilling to allow me to return the car to the shop to fix the problem, she said, “ they worked when you left, we can't be responsible once you leave.” I remind the reader that 30 days prior, I paid them (11-K) eleven thousand dollars. Is that customer service ?
The impetus for today's complaint is about the Enfield Restoration NON-TRANSPARENT billing system. They are very quick to let the consumer know how much they owe Enfield Restoration but when I asked for a customary itemized bill, which is the industry standard, the book keeper, Deb, quickly told me, “no we don’t do that here! Do you know how many cars there are here and how difficult an itemized bill would be for all these cars.” So, how did they calculate my bill ? magic or is it all trial and error ? Their billing process sounds very suspect to me !
It sounds like they charge you whatever they think they can get out of you. Once again, Deb admitted that mechanics give her “T sheets” to document the time spent on a particular car, on any given day but, for some reason, she is unwilling or incapable of providing me with an “itemized bill. “
The book keeper's response regarding this issue: “No I am not going to give you an itemized bill, we don’t do that here and we have always done it this way!” and the best psychological deflection of all responsibility from the shop was “ it sounds like you have money issues, I don’t think we are the right shop for you.”
I was then informed by Deb, that I was not welcomed back at Enfield Restorations, even though they had been paid in full. Yet to this day they have failed to correct my initial problems that I already paid them for. Is this a classic car restoration company that you really want to do business with, I think not!
This is very much a cautionary note to any potential customer.
DO NOT DO BUSINESS WITH ENFIELD RESTORATION, OF ENFIELD CT, UNLESS THEY ARE WILLING TO PROVIDE YOU WITH AN ITEMIZED BILLING STATEMENT. DO NOT UNDER ANY CIRCUMSTANCE ACCEPT A NARRATIVE BILL. IF NECESSARY, ADD A STATEMENT TO THE CONTRACT THAT INFORMS ENFIELD RESTORATION THAT AN ITEMIZED STATEMENT IS REQUIRED BEFORE PAYMENT IS MADE.
JOHN A. LANEVE
I would not do business these folks ever again. My cars windshield was slipping down because they did not install the proper stops. I called them and wanted it fixed. Deb told me that it’s past 60 days. We don’t have responsibility. The way they treated me after they took 20 k of my money was absurd. I brought the car back for the window fix after bugging them for weeks.
Ray the owner came out and started laying into me that he didn’t want me even waiting on his property. I drove it away without them touching the windshield.
I have lots of issues with the work they did.
The exhaust has to come down after they welded it in wrong. Too numerous to mention. Oh ask for an itemized bill. Good luck
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