This rating is based on customer reviews, inventory size, pricing, and service quality
In Sacramento, CA, Chima's Big Rig Towing Sacramento & Elk Grove earns mostly strong praise for fast ETAs, roadside fixes, and professional, friendly drivers. Many call pricing fair, yet others report high or shifting rates (hourly minimums, unexpected fees). Service is often quick, but a few cite long waits or no‑shows and rude phone manners. Little detail appears on yard organization; no insights on inventory variety or parts-finding. Overall: 81/100—solid service quality, but verify quotes and timing to avoid surprises.
What clients say about Chima's Big Rig Towing Sacramento & Elk Grove in Sacramento (CA)
Yasmine, the office manager lady, was so helpful during a very stressful situation! She gave me all the information I needed, took the extra time to help me, while managing lots of inbound calls and work load. The tow truck driver was also kind and helped me get across the yard even when it was very stormy/ rainy, tons of puddles everywhere and he helped me get around them. Nobody ever likes having to deal with the tow service but at least at Chimas they help you get it taken care of!
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