What clients say about Richard's Auto Services in Harrisonburg (VA)
This place has "done right by us" many times over two generations of doing business with them. It feels great to have a mechanic I genuinely trust. It is not something I take for granted.
I took my car to Richard’s due to a friend’s recommendation. They fixed my problem for literally half of what two other auto shops quoted me for the same job. Ever since then, I have been nothing but pleased with their honesty, friendliness, dedication to fixing the problem, and fair pricing. They are good people.
Top class service thanks to the boy and Justin for looking at my truck this morning me going in there and thinking I needed a 1200 doller part and come to find out I just need a simple fix will definitely be back for my service needs on my truck
I was recommended by a few Facebook friends about this place. So glad I was able to have them service my vehicle. They are honest, reliable, and have fair pricing. Thank you again.
Great service, very knowledgeable mechanics; will spend time with you to explain any questions about the work needed or completed. Have been going to them for the last 20+ years. Very reasonable prices....highly recommend them.
The shop came highly recommended and I took my Jeep here thinking it needed more work than it actually did. Friendly, honest good people here, guided me in the right direction, completed the work quickly. So happy to have found a great independent garage like this, they’ve won a customer for life. Highly recommended.
went in for a checkup before a trip. was told my car was in great condition. the next day my check engine light turns on because they left a hose loose. 2 weeks later, on my trip, my oil light came on, took it into a different shop, who told me immediately that my air filter was black and I only had a quart of black sludge where there was supposed to be 6qts of oil. neither issue obviously magically happened within 2 weeks, nor are they things that any competent mechanic would miss. I am so horribly disappointed with my visit to Richards Auto and could not rate them lower. my car was literally better off before my "service."
I thought j had a problem with my vehicle and took it there to check it out. Turned out it was nothing and it didn't need anything. I truly appreciate the honesty at Richard's. I will always go there and highly recommend them!
Had our car overheat suddenly so we just happened upon this place. They were very busy but took a few minutes to check the car, they helped us find a tow and were just very helpful and friendly.
One of the tires on the back of my car is leaking and needs to be refilled very frequently. I repaired it in two large stores. After testing, they told me that the tire was not leaking. Later, someone recommended to this store to repair it. My The car tires have finally been repaired, very honest service, good people！
I have used this shop 2 times now and they are extremely knowledgeable and very honest. I was told by a bigger shop (getting a last minute inspection) that I needed brakes...mind you I saw no signs of this....so I decided I would rather take it to Richard's because someone had spoke very highly of them. They called and said I didn't need brakes and explained that they were only at half life and still good. They could have just changed them and went on but they were honest! In my books that makes an excellent small business to support! Prices are amazing for the excellent work they do!
These guys were really great! I was able to call in to arrange a state inspection and bring my car in the same day. It turned out that my left signal was out and they fixed it up for a relatively low price.
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