301 Auto Repair in
Mechanicsville (VA)

I honestly couldn’t be more disappointed in writing this review, as I was really hopeful this was going to be my go-to car repair place! I dropped my vehicle off with an issue of a slow start - I was unsure if it was a bad battery or possibly starter, and just knew I didnt want it to leave me sitting. They called me a short while later and said it was the battery. I felt the quoted price for the battery was pretty pricey, so I told them I’d come pick it up and take care of the battery myself. They charged a full engine diagnostic fee of $70 just to tell me the battery was bad. Now I do understand all places need to make money, and they provided me with a service/ spent time on this, however, I think $70 for hooking a vehicle up to a computer to show a bad battery reading is unreasonable, and quite honestly, for a bit of goodwill, is something that could have even been provided at no cost to win a customer for future services that would be real money makers. The technician I spoke to couldn’t have been more unfriendly and condescending when I kindly asked about the cost, indicating that it just didn’t make sense to me to charge a full engine diagnostic fee for a battery. If they wanted to stand firm on it, that’s their choice which I would not argue, however, as good customer service, I would have appreciated at least seeming to care about the feedback/question, and probably would not have even written this review had it been approached in this way. Sadly, this is not my new go-to place I had hoped for, and seems to be the stereotypical place that will play the game to take advantage of any opportunity to make a dollar.

Incredible work, and truly the nicest and best staff! Would highly recommend for all your automotive needs.

As a former automotive tech: I haven’t seen, experienced, or sensed anything shady from these guys at all. I do most of my own work, but things like tires aren’t worth doing on my own and I can’t do my own state inspections (but I as a formerly licensed inspector I do know whether they should pass or not). I’ve also sent friends and family here and haven’t heard of anything negative. These guys remind me of the last shop I worked at; busy, interested in providing good service at a reasonable price, and otherwise appear to be running an honest business. No complaints.

301 Auto is our preferred automotive services provider for 20+ years. Great company with a friendly and professional staff.

I've been taking my vehicles to 301 Auto since 2020. I've always felt unsure when taking my vehicle to other places, due to my limited knowledge. However, I've always felt taken care of and heard at 301. I've NEVER felt taken advantage of. Highly recommend.

Honest, Fair, Efficient My 2015 Infiniti QX60 was making a grinding noise. 301 quickly diagnosed as brakes and calipers and explained the problem and the repair . They also answered my many questions. They charged a fair price and had my vehicle back on the road the same day. Another excellent experience. Thank you!

They took care of my blown out tire,tow & fixed the wiring for my headlight. Andrea was very kind & communicative in explaining the problems with my vehicle & the estimate. It was all repaired & ready to go by the next morning! I feel confident with them & their trustworthiness! I’ll never go anywhere else!

Needed a tire rotation and balance and my brakes checked as the dealership told me 20,000 miles before that I’d need new brakes in 10-15,000 miles and they kept avoiding telling me on the next 2 visits when I asked but reported on their service site that I refused a brake change. 301 Auto got me in in 2 to 3 days and did all of the work in an hour or less with the report that the brakes had much more wear time. The people at 301 Auto were friendly and price was comparable to other places. I’d rather support local small businesses anyway so goodbye Ourisman Toyota—definitely not the same as McGeorge.

My car started overheating on Sunday afternoon. I parked it quickly and my husband picked me up and we went to 301 Auto. I filled out the night drop envelope and left my keys. We contacted them Monday and they sent their towing man and had it in the shop and the problem diagnosed by noon. It was ready Monday evening! Great service and very fair cost to take care of the problem. Thanks for great service! We definitely would recommend them!

I engaged 301 Auto to mount and balance my new Goodyear Wrangler LT tires on my newly powder coated Ford F150 rims. They have touchless mounting equipment and road force balancing equipment. I could not be more pleased with the results. The wheel/tire assemblies are perfectly balanced, and there are no scratches on the rims.

301 was recommended to me. Upon first visit an appointment was set up within the week. Several services were performed. Quality work was done quickly and much less expensive than the quotes I was given by dealership and a chain auto shop. Thank you 301!

Always a pleasant experience at 301. Very family oriented approach. All customers are treated like family. Utmost care taken of our vehicles. Patient listeners, perform the needed service and only what is needed. Very impressed and will always have our vehicles serviced here. I highly recommend 301.

I really appreciate knowing that I’ve dropped my car off with people I trust! They always call me before doing any work once they’ve looked at it and I never feel like they’re trying to “upsell” me on something I don’t need. Friendly service and quick turnaround! Thanks again!

Amazing staff very knowledgeable we bring our personal vehicles and our business vehicles here we always get them back fixed with no issues. Price is fair and reasonable hands down HIGHLY RECOMMENDED!!!! Thank you 301 Auto your the best

This was my first experience with 301 Auto Repair. Thoroughly impressed with how quickly they diagnosed and completed the need at work on my vehicle. Dropped my car the evening before and before 8:30 a.m. I had a call with what was wrong causing the front end shake. They also recommended some other services that I was past due on. My car was ready by just after 1:00 p.m. that day. I didn't notice until the next day, in daylight that they had actually washed my car as well. I will definitely be back when I need additional service on my car. Conveniently located to me just around the corner.

We were planning a trip out of town soon, but I noticed that the tires on my wife's car were looking prematurely worn down. The last time I bought tires from a different place, the business didn't do an alignment when installing them. I called 301 Auto Repair and Tire Pros and talked through my options. I maintain a pretty hectic schedule, but they worked with me to find an appointment time. They also talked through multiple tire options that would be both safe and cost efficient. They did the work quickly and well! Not only that, Andrea, Joey, and the rest of the staff are extremely friendly and easy to talk to. 301 Auto knows their stuff! My family is not originally from the Mechanicsville area, and we are used to small, family owned businesses that make you feel welcomed. We didn't think we would find that type of service in this area, but I am pleased to say we were wrong. I won't trust anyone else to work on our family vehicles besides 301 Auto!

Always a great experience at 301 Auto. Never fun to have car trouble or even just to need regular maintenance, but having someone you know you can trust takes a lot of the stress out of the situation. They are always happy to answer questions, do consistently reliable work, and are friendly on top of that! Thanks so much 301!

Edit: 301 Tire "pros" called me and told me they wanted me to edit the review because they were upset. They called me yelling and giving disrespect towards my husband and I because of the review we had left. Very unprofessional. They know what they did and tried to argue. We made a mistake trying to go somewhere else so it was more convenient for us. But we will happily wait for an opening elsewhere! Response to your comment: my husband checks his vehicle before and after any work being done to his vehicle. It's more problems with the CV boots now since leaving your shop. Either way, we do not recommend you guys. And if you guys get this upset about 1 bad review because of yalls mess up, it tells us all we need to know about your business. My husband and I went here to get work done to his vehicle. They don't put everything back together. Passenger CV boot was torn and it was not before we came in, and driver side CV boot was not properly installed back. They seemed to be rushing the whole process, I'm guessing they probably didn't want to work? Check over the work they do on your vehicle, especially if you don't want to wreck your vehicle since they did not install the parts correctly.

I continue to have nothing but positive experiences at 301 Auto. In my experience they have been fair, honest and professional. I've been bringing all my vehicles here for years for state inspections, tires and repairs and have yet to experience anything less than 5 star service. Lucky to have a shop like this in the neighborhood.

Excellent Service I purchased 4 tires for my Chevrolet Suburban. Family atmosphere of service for your vehicle and caring for you as family. Friendly, professional service. One of the cleanest repair shop around. If you have not utilized 301 Auto Repair to repair or service your vehicle, then you are missing out on a great experience.

Great communication: appreciate the ability to send a request online after hours, fast response to request, able to schedule appointment within a couple of days, friendly and knowledgeable staff. Good use of email and texting. The big chains no longer schedule appointments for state inspections, I appreciate the ability to do so as I needed to wait with my vehicle. Only complaint is "where do I park" but I understand the popularity of the business given the quality of service received. My new "go to" for service.

Dropped my car off at 8 am and received a call not long after with needed repairs. My car was ready and picked up the same afternoon. Great customer service. Friendly staff. I feel they are honest about what work you need done which I truly appreciate as a female who doesn't know much about car repairs. They provide fast service at a reasonable price. I absolutely love supporting a local family owned business in my community. Definitely recommend!

I had another great visit to 301Auto Repair last week. I made an appointment to have them check my brakes because I heard a slight chirping noise when I backed up and also hear a rattle that seemed to be coming from the rear axel area. My experiences at 301Auto have always been exceptional and this visit was no different from the time Andrea greeted me, to her phone call to let me know my brakes were fine and to let me know the mechanic needed to tighten up my exhaust because it was coming into contact with the axel when I hit a bump. They completed the work right away and I’m very happy with the repairs and everyone there at 301Auto Repair! If you need anything checked, repaired or just have a question about your vehicle I highly recommend that you call them first. It will be the only call you’ll need to make!

301 Auto Repair has saved my (and my Jeep's) life on multiple occasions. They are quick, fair and friendly. As a young woman, it can be hard not to get taken advantage of when dealing with mechanics, but they have always been 100% upfront and honest with me. I've even shopped around for some recent repairs and 301 Auto always comes back with the best price. We'll never go anywhere else!

12/30/2019- Kudos to Andrea for her efforts to help correct the issue. She even offered a free oil change and tire rotation (which I have availed). Thanks Andrea and 301 for excellent customer service and recovery!

I don't always post reviews, but I really think this is important - this place is AWESOME. SO professional. No matter when I have ever contacted them, I always get a response so quickly. I love how professional they are and they are so knowledgeable. I have taken my car there twice and I have been happy after every service. - definitely would recommend them!!

I love the people at 301! We have been taking our cars to them for years. They are good people who work with you to find ways to fix your car without going broke. They are very quick and will stop what they are doing to help you out if you have an emergency. It is so nice to find a mechanic who you don't feel like you got scammed or given the run around. They are honest people who do really good work. I plan on using them for many years to come.