What clients say about Master Pro Mobile Truck Services LLC in Lorton (VA)
Denis was very nice, and knowledgeable. He communicated when he stopped to pick up the part, and when he was on his way. Our starter was a bugger to get to, but he improvised and still got it done in good time, even verifying that the new and old parts were identical before attempting to put the new one on the truck. I appreciated the due diligence!
We were most relieved that he knew exactly what he was doing to get on the military base at JBAB! This was such a blessing, as we had a rather difficult time finding someone who could come out there in reasonable time AND for a reasonable price!
Denis' prices were fair, his work was professional and his demeanor was friendly. Overall, we were very pleased, and we would use him again!! Thank you!!
The best professional service I’ve ever received from this company… And won’t keep you waiting long… I will definitely keep this Business in my back pocket
These guys are amazing. They are very professional and thorough. It took less than an hour to remove an almost 4 inch thick piece of ice covering my trailer. I definitely recommend these gentlemen.
Had a tire blow out on 95, I own my own truck so its not fun dealing with. I called around to multiple mobile mechanics and was being quoted ridiculous prices. ACE quoted me 700 dollars to just come out and replace the tire, I didnt even need a tire I had a spare! CRAZY. called this guy as a last hope and quoted 305. Super deal for the situation and even gave me a few tips aboit my tires. I highly highly recommend it if you're in the surrounding area and need something done on the road. Thanks a lot sir!
I had a breakdown in NJ, got my truck towed to the shop. Abraham and his crew worked on my truck immediately and got it fixed so I could get back down the highway. I wasn’t from Jersey, and I feel they made it a point to get me back up and running so I could get back to VA. They went above and beyond to help me. And I would recommend this business to everyone. They were professional and polite.
We had a great experience. The mechanic was fast and the price was fair. We got caught in a bad predicament with our truck on the highway but thanks to the techs at master pro we got out. Would use these guys again!
Had a coolant leak and they came out and replaced the hose and got me back on the road in like an hour and for a great price I would highly recommend them!!
Fast and responsive service. Called them after several national shops couldn't service my tire because I was out of range of their area. They offered a great price on tire and replacement wheel. Great value. Thank you!!
Denis was awesome! He arrived in good timing. He did a thorough assessment of my tractor. Due to it being 4am nothing was open for parts. He waited for the parts store to open, came back and fixed my problem at truck stop. I highly recommend this company for any tractor trailer breakdowns.
They showed up promptly when they said they would, and took them about 30 minutes to change my semi-trailer tire. Guys were quick, kind, and got the job done with no problem
Awesome service. Had an idle pulley decide it didn't want to idle anymore. Called at 8:30am. Mechanic showed up with part in hand and wet right to work. I was back on the road by 10am. Polite, fast and descent price for a service call. 10/10 stars. These are the people drivers need. ?
I take care of a 260 truck fleet. master pro is simply a “fire and forget” service. You send them to a problem and no longer need to worry about it! Absolutely amazing service. Brings a peace of mind all the time
If you’re looking for a Truck mechanic who is professional, dependable, and highly skilled, look no further. I highly recommend him to anyone in need of truck repair or maintenance—you won’t be disappointed! Thanks for all you do Denis!
I made a jump start call. They came out within an hour, jumped it, checked for corrosion, made sure the connection were tight, and the alternator was charging the batteries properly. I'm not excited about the price, but for a road service call, it is whatvit is. All around, good service
I have received an excellent service. My brake chamber went out, and Denis came out 45 minutes after I have called him. He is very professional, respectful, and got me rolling in 35 minutes after he showed up. I appreciate your service Denis, and thank you very much for taking good care of me. Thank you again!
The gentleman that assisted me was awesome and very helpful. He made sure to explain in detail what issue was with landing gear on trailer and strangely enough my 5th wheel king pin locking mechanism was acting crazy and he helped with getting it to function properly. He was very professional and courteous. Glad to have his service. Wish all roadside can be like him
This guy was awesome! He showed up within an hour of making the service call and give me a great deal on some Michelin tires. He also worked quickly to get me back on the road as fast as he can. This is what all road call service should be like. I can’t thank him enough.
This guy Denny is a very great guy & a well honest dude . He knows his stuff & mean business! I STRONGLY RECOMMEND. Thanks again Denny appreciate you so much & wish nothing prosperity & blessings upon you!!
Denis was there in the time he said, took him about 10 minutes or less to assess the issue. Jumped right on it, got it done quickly. He should've been called first. Professional thru and thru. He deserves praise for the quick and professional attitude he displayed. Thanks Denis.
I'm from Michigan and decided to try these services opposed to trying a Loves or Pilot mobile truck repair service. It was the best decision ever. Dennis was quick to arrive, quick with the repair, and was extremely prepared. It appeared that every step that he took was strategic and intentional. There was no wasted time going back and forth. What a great recovery from a potential heart breaking day. A 'gator' completely severed both airlines and couplings to my air cylinder. I was able to make a good go at delivering on time, and keeping my next pickup appointment. Thank you thank you thank you! *****
I used Master Pro Truck Services for a Diagnostic , not only were they fast to arrive to my location but they also did everything correctly the first time. the truck was fully equipped with everything needed to finish the job. I also bought a Steer Tire at a great price, and installation was quick. Whenever I am in the Lorton area I will make sure to call Master Pro! thanks Denis!
Denis came really quick and had great communication! He had everything in his truck and was able to get everything done in a very timely manner. He was very professional. I trust him for any future issues.
I was referred to Denis by my mechanic and I’m extremely happy for that referral. Denis was quick to answer my call and immediately started to help me diagnose the issue while on his way over. When he arrived he was quick and thorough in running through the possible issues and got my truck running and he also let me know exactly what the issue was. For any business owner we all know how important time and efficiency is and Master Pro Truck Services makes that a priority. I’ll definitely recommend Denis and his company to anyone who needs roadside truck repair!
When I contacted Denis and explained to him what issue I was having with my Tractor. He said that he’d be able to assist me. He arrived quickly and was Professional, Knowledgeable, and Efficient. Was able to resolve the issue expeditiously, and his rates were more than reasonable. I would definitely use there services again in the future, if I experience any issues. Also, would recommend you check them out for your complicated needs they’re sure to get you up and back running
Dennis came in recommended, glad I coordinated with him. He provided a solid service, and communicated well. He guaranteed his service, when a dashboard light related to his repair popped up a few days after, he came back to troubleshoot at no additional cost.
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