Lorton Auto Service Center in
Lorton (VA)

Rick & Team: This is only my second visit, and while there was a small miscommunication on services, Rick was sure to take care of it on the back end after I notified him of the problem. So, honest and reliable, that's how you a reputable business and I'll certainly be returning yet again.

Great experience overall. The team was professional, clearly knowledgeable, and fixed my check engine light issue on my Jeep. Highly recommend!

Excellent service. I will recommend them to everyone I know that needs a repair or service. Adam was the technician that serviced my car and he was great, explaining to me what he will be doing and I could tell he takes pride in his work. The front desk was also great and very helpful.

Thanks to Rick, Donnie and the team at Lorton Auto for their work on 3 of my cars. This is a 5 star shop. Highly recommend.

I am SO grateful to have been referred here by friends. My Chevy Traverse was having issues; I had taken it to the dealer three times for a total of four days (cha-ching$) in that shop - and it still wasn't fixed! Came to Lorton Auto on friends' recommendation, they diagnosed the problem and in the time it took them to get the part needed, I was on my way. Such pleasant people to deal with in addition to being so competent!! Thanks, guys!!

Long story short--Amtrak Autotrain riders with what turned out to be an "oversized" vehicle (2025 Chevy Silverado) as evidenced by our trip up from Florida. Vehicle now considered "too wide" even with the mirrors folded and "too long" so we were forced to purchase 2 round-trip parking spots on the train (whole other saga). Anyway in Florida we were required to go to a shop and have the passenger side mirror removed, 70$, 3 minute R&R the inside door panel (one screw), unbolt the mirror, separate the connector, took 3 minutes we talked more about the Eagles and being from PA than the time it took to do it. Anyway get to Lorton VA. Go to Pohanka Chevy in Chantilly to have it put back on gonna bite the bullet and have it R&R'd twice more. Pohanka charged us 240$ and made us sit in the service lounge for 2 1/2 hours to justify the "flatrate" (another saga). So not going THERE again. So on the way back, called and made an appointment with Lorton for 8 AM Monday before the train trip back. We showed up @ 7:45, the guys signed us in, I approved the estimate, tech came out, got the vehicle, removed the mirror, we were out in 15 minutes, 90$ a little more than FL, but reasonable not ripoff. Quality work and responsible and respectful. If I lived here they would definitely be my shop. Highly recommend.

Excellent work and customer service! Easy communication: estimates and repair approval all done by text messaging.

TLDR: Manager reached out and made sure my problem was fixed with no extra cost. Very honest and to the point. New to NOVA, and saw this place had lots of good reviews, so I took my vehicle there. I've been noticing a screeching noise and grinding feeling from my top left wheel (assuming its the break pads), and wanted to get that fixed along with anything else identified. From the inspection, they found that my rear tires were low (which was a good thing to know), and they confirmed that they also heard screeching sounds when pressing the brakes. This made me think they knew the cause and was going to fix it, so I authorized all work actions. Went to pick up my car the next day, paid $1100 for all services and drove off. 5 red lights down the road, I'm already hearing the screeching from my top left wheel again. After rating, the manager called back and stated the engineer didn't fully read the ticket, so he offered me to bring my car back and that they'd do the work. Brought it back and they fixed it the same day.

I had gotten stranded in VA when my car died. Rick was amazing!! Helped me through everything I needed to do. I would Highly recommend Lorton Auto for EVERYTHING ?!!! Thank You for everything ❤️

I was totally stranded on the side of the road in NOVA, and got towed to Lorton Auto. These are the best mechanics I have ever worked with. They are genuine, and they fixed my issue quickly. Not only that, but they also advised me on my next steps after I left with my car. You really can't ask for better!

I've been with Lorton Auto for about 5 years and will continue to have Lorton Auto to be my auto spot!! The staff are extremely accommodating, patient, provides the best options for your needs. I usually stay while waiting service is complete. What i love, is watching customers coming in with positive interactions, engaging with staff, and just great vibes all around. This demonstrates an establishment that cares about their customers & their work ethic!!!

Consistently excellent service! I had trouble with my daughter’s Jeep from the time I purchased it … until I found Lorton Auto Service Center. Since being here, I have received excellent service at affordable rates, and the vehicle is running great.

I’m not saying the entire place is terrible or that they did poor mechanical work, but the customer service, communication, and planning clearly fell short. I came in on June 27 for an oil change and state inspection. Dropped my car off early, but it wasn’t ready until 1 PM. I failed the inspection due to a cracked windshield and was told I could return within 15 days for a $1 reinspection. With the July 4th holiday, I called on Friday, July 11 to come in, but the only inspector was out until Monday. I explained my 15th day was Saturday and that I would’ve gladly come then if someone had been available. I work weekdays and need my vehicle, so dropping it off again wasn’t realistic. When I showed up Monday, I was told it didn’t matter the inspector wasn’t available before — I’d have to pay the full $20 again. It’s not about the money, it’s the lack of accountability. I tried to do things right, but poor planning on their end became my problem. I won’t be returning.

This was my second service with Lorton Auto Service. Very happy with everything, the staff is courteous and gets the work done in a timely fashion. Prices are reasonable and they don't try the "hard sell" for other services like the dealerships do.

I had the pleasure of getting repairs done to my company vehicles and will be bringing the family vehicles in for all services. Rick and his crew are professional, thorough and honest. I’ll definitely be a returning and loyal customer.

I've been using Lorton Auto Service for a few years now and they and the best. Great people work here and they always do an excellent job fixing my car or just changing the oil. The rates are very reasonable. Bring your car here, they'll take care of it!

I have been a few times never had a bad experience until the last time: - in Feb 24 I paid $46 for a standard oil change - one year later it was $72 for the same oil change, same car. I asked why as the price has nearly doubled. The guy laughed and said that the tariffs caused the price increase. The tariffs weren't even in effect yet. - go to Costco for tires. Although LASC was one of the least expensive places to go, I still saved nearly $700 for going to Costco. - my last visit I asked before scheduling an appt how much it would be if I used a $10 off coupon. This was the same conversation from above mentioning tariffs. When I go in for my scheduled oil change suddenly it's $17 more than the price quoted to me a week before. I tried to inquire and the guy was dismissive and it appeared to be a couple of different fees. The guy couldn't be bothered to explain to me at all. This guy is not consistent with the other employees I have talked to there who have all been friendly and readily open to answering questions. - I'm not sure I (or my family and friend that I referred will be back) we don't appreciate the drastic unnecessary price increases. We understand how tariffs work and again, this was before they were even set in place yet. And we are patrons have the right to understand what we are paying for and to be spoken to kindly if we are acting reasonably.

Lorton Auto is the best! They saved me almost $1000.00! I went to get new tires at NTB. NTB told me I had a tear in front strut bushing, and quoted me $998.00 to repair it. I told them I would hold off and have my normal auto mechanic take a look at it. I found that report strange because Lorton Auto never made any mention of it whenever they inspected my car. I took it back in to Lorton Auto and they let me know without any doubt that no such torn bushing existed! I could have been take. For $1000.00, but that to the honest and trustworthy folks of Lorton Auto, that didn’t happen. I highly recommend Lorton Auto!

The staff was kind, communicative, and engaging throughout the process. They took responsibility for a detail that had gone unresolved during a prior visit, addressed it without any pressure or upselling, and handled the repair in a professional and fair manner. While there may be other shops that offer lower pricing, the quality of service, clear communication, and warranty support here gave me confidence in the work performed. In hindsight, I might’ve done more price comparison before committing to extensive repairs — but I never felt misled, and I left with peace of mind about the condition of my vehicle.

I couldn't be more impressed with my experience at this shop. From the moment I walked in, I could tell they truly take pride in their work. The team is professional, knowledgeable, and committed to providing top-notch service. Every detail was handled with care, and they went above and beyond to ensure my car was in perfect condition. It’s clear that customer satisfaction is their top priority, and I couldn’t be happier with the results. I’ll definitely be coming back for all my future car needs – this place has earned my trust and loyalty. Highly recommend to anyone looking for exceptional service and quality work! ?

I wouldn’t recommend Lorton Auto unless you are confident that there is a problem with your car. My car had made a few strange sounds when starting a couple of days in a row. I wasn’t confident that there was a problem but brought it in just to be safe. Lorton Auto diagnosed my car with a failing battery and an alternator problem. We had replaced the battery only a year prior and I wanted my husband to take a look, so I held off on getting any work done that day although I was strongly encouraged to do so by those working (they cautioned that the car could breakdown driving home). My husband took the car to another shop the next day and after inspecting, that shop said everything was fine. It’s been over two months now and my car is driving fine. I just took it to the dealer for its yearly checkup and there were no battery or alternator problems. I’m very glad I didn’t get the costly repairs done! Notwithstanding this experience, everyone I spoke with was professional and friendly.

During my drive from Canada to Florida, I stopped in Lorton for lunch. Returning to my car I noticed something hanging down & dragging on the ground. I googled the nearest garage and went there. Lorton Auto Service Centre were amazing. They looked at my car right away, were very helpful, friendly and got the situation sorted. I was back on the road in no time. I can’t thank them enough. I would recommend this service center.

I recently had an awesome experience with Lorton Auto Service Center that I just have to share. After getting a quote of $1300 from Craftsman Auto Care in Alexandria for my SUV, I felt something was off. So, I decided to call Lorton Auto Service Center for a second opinion. To my surprise, they quoted me $599 for the same repair. Not only did they fix the issue at a much more reasonable price, but the $599 also included an oil change. I was genuinely shocked at the difference in price and the level of honesty and kindness I encountered. For anyone out there who feels lost when it comes to vehicle repairs and worries about being taken advantage of, I highly recommend Lorton Auto Service Center. They are incredibly honest, kind, and provide excellent service. Thank you, Lorton Auto, for restoring my faith in auto repair shops!

I've been going here since 2022 and every interaction with John & his team has been a great experience. They are always so pleasant to work with (even when you get bad news about your car) and honest. I trust John and his team with our cars and will continue to be a customer here as long as we are in the area. Thank you, Lorton Auto!

Very pleased with my first visit! The two most important things to me were met: cost transparency and clarity. Transparency: The cost of the effort was sent to my phone very quickly that described the work and cost before work began. I was able to approve this before they began work. Clarity: As the car was inspected, the mechanic physically showed me exactly any concerns. Outstanding first experience!

Called this shop and tried explaining that my headlights are out and I think there's an underlying issue because I just got both lights changed less than a year ago. The man's response was "we don't do body repair".... I'm not a car person, but I was very confused because it seems like something they could have been able to fix or at least look into. I would like to update my review :) There was a little bit of miscommunication, but the shop quickly called me back to clear everything up. They told me to come in and they got started on my car immediately. They fixed the issue with my headlights and didn't charge an arm and a leg. The price of my service was very reasonable and I'm glad they found the underlying cause that was missed by another repair shop (that charged more!) less than a year ago. I would highly recommend this shop. Staff is friendly and service is great ??

I came in for an estimate for an exhaust and I was expecting some outrageous price, however it wasn't. And to my surprise John was able to squeeze me in without hesitation, or any issue. He was very polite and kind and that is exactly the service that everyone likes. The waiting area was nice, clean and accommodating. I will definitely be visiting this shop again.