South Texas Auto Rebuilders in
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Address:2720 Guadalupe St, Laredo, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:78043
Working Time and Location
What clients say about South Texas Auto Rebuilders in Laredo (TX)
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Brought in an escape for a transmission replacement covered by silver rocks carvana warranty. Took 3 weeks from drop off to pick up. Received frequent updates from Freddy. 10/10 experience. My wife brought a sienna for a transmission replacement as well, also covered by silverrock and it took them 2 complete months to accomplish the same thing. 1 month of that was them not submitting diag stuff to SilverRock. My wife was calling them frequently and they were telling her they were on it, when they weren't. Aside from this issue, their work is excellent, and their customer service is decent.
Nov 18, 2025 -
I would like to thank Freddy for fixing my 2021 Bronco Sport Big Bend a couple of weeks ago. Excellent customer service with the best mechanics in South Texas. I highly recommend to take your vehicle to get it repaired for they will be in excellent hands. I will definitely go back if I need to get one of my vehicles fixed and will also recommend all my family and friends.
Feb 27, 2025 -
These men had exactly what I had to have done for my truck…problems w/underneath that needed a new bar extender from back Right to Left back to be replaced between tires. Very courteous, polite and absolutely, went out of their way to fix our Dodge Ram bc we are not from here in TX. Actually the East Coast in NC.
Jan 31, 2025 -
Went in for a wreck dent in my car and was attended right away. They looked over my car and found other small dents and scratches that they said they’ll be able to tackle meanwhile working on the bigger problem.I dropped off my car and they took care of it in a timely manner. Upon receiving my car the dent and all minor details were gone and the car looked as good as new. they took the time to repaint and polish it which is greatly appreciated. i will be recommending this establishment to friends and family.
Oct 30, 2024 -
Took my truck in for an alignment. After the insane high price. I declined service and was still charged $85. Thank you for taking my money South Texas Auto Rebuilders
Oct 17, 2024 -
It took them one whole week to give me an estimate. Every time I called them they would tell me that they were doing the estimate that they were almost done that they would call me in ten minutes. They never called back. They had me like that for four days. At the end I just went and took out my truck.
Aug 29, 2024 -
Great service and great attention to my vehicle needs. Always keep me updated on the status of my vehicle. Would highly recommend south Texas auto rebuilders to any one I know
Jun 08, 2024 -
Took my truck in for an engine misfire and I was attended right away. I was given a detailed step by step process of what was gonna be done to my truck and the problem was found in no time and fixed in no time as well. I will be bringing my vehicle here for any more problems because of the outstanding customer service and the fast attention to my trucks misfire and the fast fixing to the problem.
Jun 07, 2024 -
Had a worn out front tire on my 2020 gmc 4x4 and took it STAR to assess . They quickly pointed out my truck needed an alignment . They were detail oriented and provided me with a printout showing how many degrees off my tires were and how it was corrected . They also offered a leveling kit to enhance my trucks stance. They did an awesome job and were very professional. I highly recommend them !
Apr 25, 2024 -
excellent work. painted the roof, hood, and front end of an '04 f150... also fixed the pistons on the hood
Mar 22, 2024 -
Let me start by saying that, as a female, my guard is always up when it comes to car buying, car repairs, home improvements, etc. I've definitely had some bad experiences and/or have felt that I've been taken advantage of... This was NOT my experience at South Texas Auto Rebuilders! This is the second time I've taken my truck to them (for 2 separate issues). From the owner to the staff, I was treated with kindness and respect! They took the time to thoroughly explain the problem, they always did their best to ease my fears/anxiety, and the costs to fix were very reasonable. (I didn't say "affordable", because the work was extensive. But they also didn't try to "make payroll" for the month just to fix my truck! Very fair pricing and, for that, I am very grateful...) I HIGHLY RECOMMEND SOUTH TEXAS AUTO REBUILDERS FOR ANY OF YOUR CAR CARE NEEDS!! And, if you are a woman like me, DEFINITELY use them for your auto repairs. You can tell these guys love their moms and the women in their lives! Thanks again! I hope to use you in the future FOR MAINTENTANCE ONLY...:)
Dec 01, 2023 -
I had multiple scratches and dents on my vehicle, I took my car for an estimate to see how much it would cost and I was honestly amazed on how fair the price was. When I got my car back, I couldn’t even tell there was any damage, it was like the body was brand new. I would 100% come back again.
Oct 07, 2023 -
“Yeah we will go ahead and give you a call back and update” The amount of times i’ve heard them say that is insane, with every time without fail, never calling back. Only information i’ve received back on my vehicle is. “Mechanic is on vacation” “Call back in 1 week” “Call back Monday” “Call back Friday” “Might take more time” Being busy is not a problem, I completely understand; however, relaying that information and being transparent with your clients is just as important. I’m going on week 5 without a vehicle and no information on it as well.
Jul 12, 2023 -
Can't complain. Quickest major repairs I've ever seen done and no issues. So far I've had suspension, transmission, and electrical repairs and had my vehicle back in 2-3 days max. I will be back.
Feb 09, 2023 -
1. No communication. If I wanted an update on my vehicle, I had to call and hope they answer. Otherwise, they wouldn't call or tell me anything. 2. Slow. It took them 2 weeks just to tell me I needed a new engine. That isn't repairs. That isn't waiting my turn. My car was taken apart on a lift and they just weren't working on it. 3. Expensive. $150 just to look at, $150 for a diagnostic, $1,600 to raise it and look at the engine. $2,000 later and 2 weeks for a diagnostic. Ridiculous. I do not recommend.
Nov 03, 2022 -
Not sure to believe their warranty for life. Had my car initially serviced in Laredo, when it started acting up, I took it to the Elmendorf location since it was closer. Supposedly there was "nothing wrong", but my mechanic found that they hadn't even inspected it, and the leak that was allegedly"fixed" hadn't been. So, I had to replace the part again. So much for the life warranty!? Grrr... P.S. My car was so dirty under the hood that there was no trace of anyone checking it out. All they did was reset the service engine soon light. Buyer, beware.
Jun 04, 2021 -
My windshield was crushed by a huge rock on Loop 20. South Texas Auto Rebuilders ordered a new windshield for me and made sure it was the correct model for my car. Was notified to drop off my car which I did at 10am and they had by car ready by 2pm. Communication and service is why I will continue to be a customer here. Thank you!
Feb 09, 2021 -
Waited 2+ hours for the workers to tell me they do not know what is wrong with my car. Referred me to Nissan Dealership. I know they tried their best which is why I give 3 stars instead of one. I'm sure they can solve many other issues, mine was more technical. I would definitely recommend.
Nov 17, 2019 -
Very professional. We we're in town, family of 3, camping in our RV. Special circumstances, Joe made us feel comfortable and made us a priority so we could get our "house" back as quickly as possible. The staff went out of their way, guaranteed their work, and made sure it was done right. We took the Camper from Laredo through the mountains of Mexico, all the way to the Boarder of Balize! It ran like a champ :)
Sep 06, 2019 -
I came and left my 2017 Mustang here for some auto repair. The car had sustained collision damage above the rear-end left wheel. The work they did on my vehicle was impeccable; they left it as good as new. Hard-working crew with affordable prices and great service too. Would recommend them to my friends.
Aug 03, 2019 -
I would definitely recommend this shop for any car repair. Great customer service and I felt well informed of everything going on with my vehicle. Alex informed me of an air bag recall on my vehicle, and went out of his way to print the information for me. I'm not familiar with car parts but I felt comfortable and well informed.
Nov 30, 2018 -
Being a rock band on tour is stressful sometimes. Sometimes you wake up and go to start your van and it doesn't turn over. You don't know why or how and haven't had enough coffee to know what's going on. This is the exact situation we found ourselves in the day we were slated to drive into Mexico. It was really nerve wracking! We were ready to give up on our 6 week North American tour. Que Joe. We arrived at South Texas Auto Rebuilders (S.T.A.R) and Joe was quick to put us at ease, diagnosing our issue quickly and efficiently, giving us options as to best fit our budget. Our a/c compressor bearing had seized and wouldn't let our engine turn over. We picked up our van and were relieved when the engine started on the first key turn. We were saved! We're so thankful to Joe and the staff of S.T.A.R. We've since gone through 20ish states and most of Eastern Canada. We couldn't have done it with out them.
Aug 28, 2018 -
Great service. Dropped my car off with some transmission problems and they had it ready in a few days. Didn't cost me much to get fixed either. They probably could have ripped me off (I don't know much about transmissions) but didn't, so I'm thankful for that. They seem very honest and they fixed my car is what matters.
Jul 11, 2017 -
Since moving to Laredo I have been to this shop 3-4 for my car and for my husbands car. The customer service is great and the prices can't be beat. My husband's a claims adjuster and knows good deals when he sees them. They treat all their customers like family and get you in and out quickly. You can make an appointment with them or walk in and they treat you just the same. This is definitely our go to mechanic for the remainder of time we're in town. Thanks for everything Joel!
Apr 30, 2017 -
Hands down the best Mechanic shop I've visited in quite some time. Not only was the service fast and on point, but the customer service was stellar. The owner is on site, courteous, and knowledgeable. I went in for a brake service, but they offer a lot of other services as well. You will pay way below what dealerships charge and you will only pay for what your vehicle really requires and not what the dealerships up charge you. Very pleased and highly recommend. Good job!!
Apr 01, 2017 -
I highly recommend this place. They are very knowledgeable on what they are doing. They had my car done in 2 to 3 days. I had to have all fuses, wiring, and power steering replaced. They really work with you and help you in any way they can. I was helped every step of the way. Every phone call or questions was answered. Not one disappointment.
Aug 05, 2016 -
1. First off, great customer service which is hard to come by. Frontman, Joe, was polite, informative, friendly and very accommodating. 2. Fast service. 3. Prices are reasonable. 4. I will most definitely keep referring any family/friends, in the future, in need of auto repair to this place. *Bonus* Waiting room decor is awesome. ***Note: This is the first review I've felt compelled to write. Since I've lived in Laredo, TX my whole life, I've given business to several other repair shops in the area but this one is the bees knees. It's great!
Jul 18, 2016 -
Great customer service! These people know their work, they get it right the first time. The Best Master Mechanic in Laredo. They installed a lift kit, new rims new tires, brush guard bumper, and side steps on my Chevy pick up. This is a one stop shop!
Apr 21, 2016 -
I highly recommend South Texas Auto Rebuilders for all your auto needs. Their friendly staff will go out of their way to make you feel comfortable and will go the extra mile to make sure you are satisfied with the service they provide. My first experience with them was a simple oil change. Not only did they change the oil, but they also topped off the other fluids, rotated the tires, and had me out the door in less than 25 min! When my son had a small fender bender, I had the tow truck deliver his vehicle to STAR. Mr. Villarreal was once again welcoming, and made me feel assured that he would take care of everything. True to his word, he dealt with the insurance company, the adjusters, and preformed an excellent job in a timely manner, leaving the truck like new. Mr. Villarreal personally inspected the truck with me present, pointing out the work that was done, and other work preformed that was not visible to the novice. They are proud of the work they do! Right before I left, I noticed that they also had truck accessories available as well. When I asked about the LED lights, he took the time to explain which would be best for the truck. They had them in stock and installed them in no time. I found that they have a complete line of auto, truck and Jeep accessories. I have since trusted them with all my auto repair needs for several years and feel confident that they will always pull through with the care of my vehicles. From oil changes to transmission work to auto body work, they have it covered. Keep up the great work!.
Apr 08, 2016 -
First visit -- Let me say this place is wonderful. Their customer service is just awesome. They go above and beyond to ensure you are satisfied.I'm very happy my car is working properly again,thank you Joe and your staff. I highly recommend them!
Apr 05, 2016
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- We Buy Junk Cars Laredo
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked