This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, sentiment toward Texans Crown Towing--Heavy Duty and Recovery in Laredo, TX skews strongly negative (20/100). Reviews cite steep pricing for short tows, 60–90 minute ETA windows, and concerns about an inaccurate address and unclear billing—including requests for large partial payments when work wasn’t completed—raising trust and staff professionalism issues and poor customer service impressions. No clear strengths emerge. There’s no usable info on inventory variety, yard organization, or ease of finding parts; insights are limited and may evolve.
What clients say about Texans Crown Towing--Heavy Duty and Recovery in Laredo (TX)
Literally a waste of time, I called for a tow for my motorcycle which was broke down 6 mins from my place and they wanted to charge me 285 for the tow. They also said the driver would be there in 60-90 mins as well. This places address is also false and gives off scammer vibes, I took a picture of the actual building that’s listed as the address.
Scammers still away . They tried to make us pay 50% for a job they couldn’t even do. They showed up and said they can’t do the job and still wanted 50% which was $4000 . Stay away
555 W Hillside Rd, Laredo, TXAuto parts store
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