My God where do I start. I bought a car that these guys worked on several times (I found all the paperwork and receipts in my glove box) including replacing the window regulators. They didn't even use the correct regulator. I am absolutely baffled. The receipt shows that the work was done January 20, 2023. I am currently sitting in my driveway, covered in dirt and grease, looking at this monstrous job and I can't believe anyone here has mechanic certifications. They drilled through the rivets (4 rivets) and replaced only 2 bolts (leaving it unsecured in 2 other spots) which caused the window to DROP and I had to keep pulling the door panel off and lift the window by hand to get it back up. Not to mention that the bolts (not rivets like the door was designed to support) they DID put in ate through the fiberglass and caused the regulator to be lopsided. I'm in genuine disbelief. I'm surprised the guy I bought the car from went to these guys for so much work because so far I'm having to replace/repair EVERYTHING these people did because it's so wrong. These people are so bad that I didnt even have to go here personally to see how bad their workmanship is. It's all just quick bad jobs for quick cash. Unbelievable. If you care about your car, GO SOMEWHERE ELSE.
I brought my truck to this shop for two issues: the A/C wasn’t working and the sunroof wouldn’t close. My truck sat at the shop for two full weeks, and I never got a single update unless I called them—which I had to do every 2–3 days. This is my work truck, so having it tied up that long without communication cost me time and income.
After two weeks, I finally told them I was coming to pick up the truck. At that point, I said I was willing to buy the used sunroof that we had waited on for two weeks. The mechanic suddenly told me I didn’t want it because it was damaged and that my sunroof was in better condition. I was never shown the part—and after everything that happened, I don’t even believe they had it.
They also said the A/C wasn’t working because of a VIN-locked HVAC control module. That may be true, but I was given no solution, no pricing, and no plan to move forward—just a vague dead-end diagnosis.
On top of that, I was told my check engine light was due to a bad thermostat. I never authorized that repair, yet I was charged $250 for it. When I picked up the truck, coolant was leaking underneath. The thermostat had to be replaced a second time after I brought it back, which suggests the first job wasn’t done right.
The biggest irony is that I ended up fixing the sunroof myself by performing a basic reset. Since then, I’ve driven it through a car wash and heavy rain with no leaks. When I mentioned this, the mechanic dismissed it and said the issue wasn’t really fixed—despite the fact that it clearly was.
To make matters worse, the interior of my truck was a mess when I picked it up. I had called ahead to ask them to cover the sunroof or move the truck inside because it was going to rain. I was told it would be protected. But I found standing water in the back seat floorboard that smelled like mildew, dust all over the interior, and oily fingerprints on my interior panels.
I brought my truck in for help. I got delays, poor communication, unauthorized repairs, a questionable diagnosis, and a dirty truck. I cannot recommend this shop based on how my vehicle—and my time—were handled.
Great staff! They took care of my car in no time! There’s a gentleman that I would like to give a show out to! He was very helpful and knowledgeable, so appreciative for their services!
I had an eventful day on my to Mikes auto care I hit a pothole I rolled into,Mikes auto care with two flat tires …..although they tried but unable to fix my tires as the tires were badly damaged and would need to be replaced needed. Mike and his crew were very understanding and helped me to remain calm and wait for a tow truck, they provided me the nearest location to have my tires replaced and was very gracious to my son and myself…..5 stars.
I have enjoyed using Mike’s auto repair even though it’s a 20 mile drive for me to get there. The reason I make the time to drive 20 miles or have a wrecker tow the vehicle there is because you can trust this place. They don’t take your money recklessly. They do a good job and you won’t have to take it back for the same thing. I’ve used a lot of automobile, repair shops For our business and our personal needs this is one of the best that I’ve ever seen. I will go there and say look under the hood and if something doesn’t look new change it. They don’t take advantage of that statement do a prudent, careful job, bottom line, I trust these people
Mike is great very nice people. He knows what he is doing. Very reasonable prices. I had an electrical problem with my AC and Mike fixed it with in an hour. Thanks Mike I'll recommend you to everyone.
Mike and his crew are great! We use them for our company trucks but also for my daughter's car. They have been great to work with at a great price. I highly recommend Mike's to anyone! A+++
You will think you might be driving into a salvage yard... GO IN ANYWAY! THESE FOLKS ARE GREAT!
Three times in there.. and they got it right...everytime!
Had my transmission heat exchanger on my 2016 Ram replaced at Mike’s. All together they had my truck for a week but I can honestly say they did a great job. Truck drives completely different. I’d definitely recommend Mike’s Auto Care.
This repair shop is honest, that’s what they say they’ll do, knowledgeable, in short they’re a great place. My father is taking my car there, I’ve taken my car there, and my father is taking several of his cars used in his business. Mike keeps his word
I know the owner Mike & he's very reasonable & his mechanics will have you out & your vehicle done in 30 minutes if it's minor issues. Major issues up to 3 days & gets the job done & right for you.
Had Fuel Pump Full Assembly replaced. Mike was great. Drove over 800+ miles after work completed to Odessa Texas ran SUPER no problems.....Awesome only used a tank n half of gas. Price range super $$ on work done on my 2012 Chevolet Silverado $640.00 parts n labor and only 1 day in his shop. All people there are very nice and friendly. I'll recommend Mikes Automotive TO EVERYONE!!! A VERY VERY PLEASED CUSTOMER!!! If you need an Honest n Inexpensive Mechanic MIKE'S AUTOMOTIVE IS YOUR MAN N PLACE!! 🔨🔩🔧🚚🚛🚗🚘🔧🔩🔨
We have had both our cars a 92 Lincoln and 09 charger serviced there. Exceptional work. Mike knows his stuff and the turn around time is amazing. Very professional and great communication. Willing to go the extra mile and tell you what all is wrong with the vehicles. Kudos Mike and tesm. Keep up the good work
18303 Strack Dr, Spring, TXTowing service
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