This rating is based on customer reviews, inventory size, pricing, and service quality
INDIO SCRAP METALS LLC in Balch Springs, TX scores 97/100. Feedback is overwhelmingly positive: staff is friendly, professional, and efficient; service at scales/office is quick; workers help unload; the yard is clean with smooth traffic flow. Pricing is often praised as top dollar. Waits are short. A single outlier cites a dispute over metal grading, and one note wishes commodity payouts were higher. Little detail on parts inventory or ease of finding parts, so that’s unclear. Some reviews mention Houston, suggesting possible location mix-ups, but sentiment remains strongly favorable.
Address:
24110 Aldine Westfield Rd #9000, Spring, TX, United States
What clients say about INDIO SCRAP METALS LLC in Balch Springs (TX)
I have been coming to Indio's for months now. The reason is the service. The men out were so helpful as I was unloading. It makes me feel more comfortable to be greeted with a smile. In the office, the lady impressed me with her professionalism. It is great tgat they remember me. At Indio's, I feel like family.
Horrible!! We got there on a Saturday at 4:55pm. They told us to bak up. We back up. Then another guy tells us we have to go to the scale and get one price for everything. Mind you, there are still cars parked over at the 1st area we were at. So we drive over to the other side to the scale and then they say , “no.” OMG!! So we go talk to the lady at the booth where you check out. There are still people at the 1st spot that have to go over the scale. She said, “sorry”. I asked for a manager. She gets on the walkie talkie. Then says “no”again. We are pulling out at 5:01pm. Guess what? Yes. There are still people there that they are still helping! We ran out of gas on the way home! Im assuming you have to know someone who works there in order to get special treatment. I bet they didn’t run out of gas!! I will let EVERYONE I come across who scraps not to go there if they don’t have to. It’s not like we had a truck load. We had a tiny car with a little load.
Just started scrapping about a year ago with my friend (who is also a woman) and we are actually pretty good at it so usually when we show up at indigo we have at least 400 to 700 lbs of stuff and they are always very patient and kind with us!! Holding our magnets so we can make sure nothing we are scrapping on the metal side is aluminum, lol!! Also the woman who work in the booths where you go to get your money are always so sweet and nice regardless of the kind of day they may be having. So definitely my top scrapyard in Houston area to use. I can't forget my group of guys on the precious metals side that always have big smiles and show so much patience with us too, sharing a few jokes and laughs with while working their butts off at the same time so you can get out of there quickly since we all understand how precious our time is in this lifetime. Thanks for being such a great group of employees and knowing how to run a business always thinking of your customers first!
Been coming here for a couple of years to get rid of my metal best prices in Houston they’ll even help you unload it. I have all the machines to get you unloaded and taken care of the guys up there are wonderful
They were ok had good prices 1 day just go in and they start telling me my pool heater copper is really brass and wouldn't budget even tho I know form a fact it's copper took it somewhere else and confirmed bunch of crooks there loss I scrap about 60 heayers a year
This was my first time visiting Indio Scrap, and I couldn’t be more impressed! I got the best pricing for my copper—I could hardly believe how much I was paid. The employees were all friendly and very attentive, making the whole experience smooth and pleasant. The 30-minute drive was absolutely worth it, and I’ll definitely be back!"
Very good place to take metals to sell for a little extra pocket money. They pay top dollar in cash amongst other good things like having a scale you pull onto when you pull in, and they also help you unload whatever you have no matter the amount! I recommend this place! I have
been going here for years!
Hands down the easiest most convenient
scrap place around town. Need to get rid of old dry let and washer, drove up on scale, then they offloaded it, back onto scale, parked and got paid. Whole 3 minutes max in and out, fantastic and everyone super friendly and helpful.
I pass by 5 other yards omw to indio , if that says anything . My opinion this is the best yard you will ever come across they always pay more than any place I've seen . Very honest people & they will always get my business .
Very friendly. Very helpful Very! Everytime I come in the guys are so nice to me. At first when I got my trailer and didn't no how to back it up they would always make it easy for me so I won't have to even try to back it up. They will get one of they fork lift and come get my metal for me. I tell you this I won't go anywhere else.
My first time there didn't know where to go or what to do. As soon as i pulled up, an employee walked out to my truck and told me where i needed to go. The lady at the scale was very polite and helpful. When i drove off the scale and drove to where i was told to unload, two workers walked up and helped me unload! Was very grateful for that. By far the best scrapyard I've been to. The staff are respectful, prompt to help, great attitudes and friendly! Thanks for the positive experience!! I will be back.
26325 Northgate Crossing Blvd #1221, Spring, TXWaste management service
1122 Pruitt Rd, Spring, TXRecycling center
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