Batteries Plus in
Summerville (SC)

Very nice and polite. Paul was great. Best customer service experience I have had in a very long time. Everyone in the store was excellent very very pleased we'll never go anywhere else.

They dont close until 7pm on Saturdays but at 5:15 they wouldn't answer the phone, at 5:29 we arrived and the sign said open and hours said 9am-7pm Saturdays but the door was locked and noone was inside.

You need a quality battery, go to Batteriesplus. Haven't failed me yet, strong power on the batteries and a great warranty

I was looking for a battery for my generator this afternoon, 9/27/25. I called the Batteries Plus in Summerville and was greeted by an employee who was ever so helpful. This young man had the answer to my questions in less than a minute! I explained that I’d already spoken to another Batteries Plus at another location and was met with nothing but “I don’t know’s”. Kyle is the employees name who was helping me at the Summerville location. It’s customer service like this that keeps customers coming back!! Thank you Kyle!!

Had the battery changed in my watch recently and the young man, Kyle, did a good job and was very kind.

I forget the employees name unfortunately but he was super helpful and got us in and out quick and the key works great.

Paul was great from start to finish. Thanks very much for the great customer support and going the extra mile for your customers.

I have a Samsung S24U-512 and it has charging and discharging issues. Paul was able to resolve my issues, and I would highly recommend this branch.

Better than Best Buy, had xr iPhone battery in stock & installed in an hour. Nice bunch of nerds. No place to sit down

Anthony Reynolds greeted us promptly and intuitively knew our needs. Very friendly and kept us informed as he progressed in changing out 3 watch batteries. He represented Batteries Plus very well!

Always a pleasure to do business with this location. Customer service is superb and associates are very knowledgeable.

Very rude employee when I tried to return a defective car battery. Buyer beware you can only return 1x even if its still in warranty. Buy somewhere else where they honor the warranty until it expires

I suddenly needed two batteries for my truck, and after the original OEM units had both leaked I wanted two top-end replacement units that would be trouble-free and provide lengthy service. I called the local store after seeing that my first product choice showed limited stock and was told they had two on hand, and that they could slightly discount the price if I'd be willing to make the purchase in-store. When I arrived at the store they'd been set aside for me and I was able to quickly complete the purchase. They carted the two batteries out to my car, and even carefully loaded them into it for me.

I managed to not only drop my phone face down when I stumbled, but I also stepped on it! I haven't had a phone smashed this bad in a while! But the repair person at this location made my phone look brand new! I was certain they were going to call me and say this was going to cost more or it was a total loss. I'm glad I was wrong! Turnaround was super quick! Professional and friendly staff!

My battery in my key fob died and I needed a new one so I went by Batteries Plus in Summerville, South Carolina about 20 minutes before they closed. A pleasant gentleman named Caleb assisted me by replacing my battery and answering all of my questions even though the store was about to close. He made sure to let me know that if I need my battery replaced again to just bring it to any Batteries Plus nationwide and that it would be taken care of! Excellent experience with superior customer service by Mr. Caleb! Thank you!

Extremely professional and proficient battery specialists in everything related to Batteries and more; Dylan did an outstanding job in replacing my battery and checking to ensure my alternator was functioning correctly. I have been using Battery Plus over the years, and unfortunately, the one in Sumter, SC, closed; however, I was happy to find one in Summerville, SC. I recommend you stop by and visit with Dylan and Caleb to address your needs. BTW, they offer a military discount as well.

This morning my wife woke up to an iPhone battery that wouldn’t charge at all. Phone was a refurb and reviews complained about this. I didn’t give much thought so I called batteries plus. Josh answered was quick to give me a good price and repair within just a few hours. I’m very happy with service, speed, and price.

Ordered online to pick up in store. Have been to store 3 times during their scheduled hours. Closed each time and now I can't get my money back, because customer service states the store has to go issue the refund.

Went to Batteries Plus in Summerville and explained the problem I was having with Hoover's Service Department. In less than 10 minutes, I had an excellent new battery with a 3-year warranty that does not require me to bring my car back to Batteries Plus to have the warranty honored - just the battery. The price was very reasonable. Great service, much respect, and no policies designed to bilk the customer out of more money. Highly recommend this business!

I brought my inviting a watch here to have the battery replaced. The person working there, lost the screws and told me no problem the watch would work perfectly without and the screws in there they’ve assembled these watches before without the screws and they have no issues . This is a hack store. Please do not bring your watch there for a battery unless you wanna go home with missing parts. No satisfaction was given to me from corporate or the store owner thank you you did nothing for me.

Called in for information and eventually went into this location...as always, the staff was knowledgeable and pleasant. Daisy was stuck covering the store alone and still made time to change my truck battery! She was quick and efficient! Part of why I return so often is the consistency!!

Had my battery replaced on my iPhone 11. They said they had the battery in stock and the phone would be ready by lunchtime. I show up around 2 and they said they didn’t have the battery and my phone was taken apart. They offered me a loaner phone but without my contacts there really was no point. It ended up taking 3 whole days to get my phone fixed. When I picked up the phone I had them put on a glass screen protector, which broke not even a half hour later. 8 days after the repair, the lcd started bleeding under the screen. I take the phone back to the store and the same guy tells me it’s my fault because the screen was broken, and I dropped it. I leave and fill out their customer satisfaction survey and the same guy calls me and leaves a message saying that it’s my fault and he doesn’t know why I left a negative review. My phone’s screen isn’t cracked. The protector was, but they’re designed to crack instead of the screen. I have never once seen an lcd screen start going black without a cracked screen. Obviously the issue is internal. I’m a mechanic, I understand that things don’t always go as planned. But to lie and pass the blame onto a paying customer is disrespectful and speaks volumes to your character and business model. I’ve given up and ordered a new phone. Don’t expect these people to leave you with a functional phone. Give them your hard earned money and they will ruin your expensive device

Had my daughter IPhone 11 screen replaced at Battery Plus for $180+. It was roughly 4 to 5 months ago. Needless to say the screen went out and they will not warranty it. I recommend going to Apple or Bestbuy I will not ever do a screen replacement with them again or any business for that matter. Stick to the professionals that stand behind there work.

My experience from start to finish was great! I highly recommend this place to anyone. I got my car battery and key fob replaced. (in 30 mins) The prices are reasonable and service is fast. Paul was very helpful and nice. He went above and beyond to make sure I got everything I needed.

UPDATE: Chalk this one up to an employee trying to do the right thing for his employer, although he was not entirely prepared to handle the situation. The original purchase records presented some complications that made it complicated The manager actually tried to locate me to straighten the issue out but did not have enough details. I went back the next day and met with him. I actually came out better than what I should have to begin with. This location is definitely trying to do the right thing. ………edited I went to this location today with a top of the line Duracell battery that clearly had a bad cell. The battery had a 4 year warranty and I had the receipt that showed it was in warranty. The clerk first tried to convince me it only had a 3 year warranty, for which I proved him wrong. (Edit at least according to the purchase record I had) He then tried to tell me the system showed I never picked the battery up in the store when I ordered to store. He the agreed to test it and tell me it had a bad cell, which I already knew. The battery was already charged and in the car, so charging it more would do nothing. Yet he asked me if I had a spare car because they would need to keep the battery for an “unknown” amount of time to attempt to charge it more. A complete waste of time for a battery that has 7 months on the warranty and will clearly not last the winter. And of course I can’t go without the car for an “unknown” amount of time. He tried every excuse in the book to deny the warranty from the minute I walked in the store. In fact I called the corporate customer service. They called the store and and spoke to the same kid who had no manager. The customer service rep obviously got the same impression I did. We will see what happens when the manager at this location sees the email from corporate.

The representative was helpful and knowledgeable about the products. The repair cost was lower than the surrounding area, store hours are open later than others on Saturday, and the iPhone looked brand new when done. Awesome job! First time customer that was well pleased with the service!

DO NOT GET YOUR PHONE SCREEN REPLACED HERE!! SCAM!! After getting my husband's phone repaired by Jon, a week later the screen cracked. Due to holidays we couldn't make it in for another week or so. Jon was there and very rude to me this visit, he also made it clear that even if HE had messed up on the installation of the new screen WE would have to pay $140 AGAIN for a new screen. Long story short, when the screen was removed at another location, there were 2 loose screws(as in lot attached to anything), see pictures, one of those screws was placed on the adhesive with the threads up towards the screen... In the EXACT place the screen cracked AFTER repair. No warranty/guarantee on their work! Also by how dirty the adhesive was, it didn't look like Jon had even attempted to remove the old adhesive and put a new one on. SAVE YOUR TIME AND GO ELSEWHERE to get your phone screen repair done properly!