What clients say about Greg's Auto & Tire Service in Emmaus (PA)
1/2026 update: still loyal customers. Very nice people here.
1/2024 down to earth and reasonable people here. We have been using Gregs for a couple of years now. I recommend them.
I recently had a string of car trouble and Greg’s came through in a very big way. After my battery died and AAA was going to take 2 hours to get to me, I called Greg’s and not only did they give me a jump, they brought a new battery in case I needed it, which I did. Later, I lost traction control and my check engine light came on while I was out making deliveries for my job during a wintry mix. I took my car to Greg’s in the late afternoon that day and told them I couldn’t work without my car. By early the next morning, they found the problem - the throttle body, an electric sensor, had shorted out. They had it fixed and I was back to work before noon that day. I’ve relied on them for regular maintenance for the last few years since living in Emmaus and their service and competency has always impressed me. The way they came through in these emergencies, though, totally blew me away. I’m so appreciative and can’t recommend them enough.
Excellent service
Thank you for taking care of flat tire. I was impressed with their care, kindness and how fast they fixed the problem in no time - as a walk-in customer.
I appreciate it
Recently went here with my 2013 Hyundai Sonata with 121000 miles. I asked them to do all the fluid changes and replace any suspension parts that need replacing since I had to get new control arms in Dec. To pass inspection. My suspension is OEM (original since bought.) This was in preparation for a cross country trip to Arizona. I was expecting to have to replace a lot (and thus a lot of $$.) The mechanic came back and said that he didn't see any need to replace them and that all were still in good condition.
Long story short, the car did excellent with all our luggage and three people cross country. No problems whatsoever. I want to say how happy I am that this shop had the full capability of taking advantage of me and replacing suspension parts but chose to be honest and saved me a lot of money as a result. I would highly recommend them just for that kinda honesty.
Greg's AUTO has become our family car repair shop. Honest, quick, and professional. I appreciate the honesty most of all, especially the way most places are not.
If you haven't stopped by, you really should if you would like to keep your vehicle moving efficiently and safely down the road.
I am so happy that I came here. They have a very honest and reliable staff. I originally took my car to Midas for regular inspection and was quoted $2,500 for repairs that were not even needed whatsoever. That amount would’ve set me back so far financially. Greg’s was able to provide me with a second opinion. This is extremely valuable for me as a young woman! Thank you! I will be returning to this auto shop, no matter where I live in the Lehigh Valley.
I don’t know what’s going on with that business but I called for a simple quote and they tell me that they don’t do quotes over the phone. How are people supposed to check around at garages for the best price so you literally have to go into their shop to ask for a repair price quote🤦🏻♂️
Moved to Emmaus in 2019, but was still traveling back 35 minutes to the trusted car service business where we used to live- because I knew and trusted them so well after going there for 23 years. I finally had some back to back maintenance needs and couldn't justify the travel, so I gave Greg's a try. That was about a year ago. First service was quick and easy, so I went back. Again. And again. All great experiences- guys were friendly, and at least one bill stunned me (price) because it seemed too cheap!
Greg's had earned my business, and taken over as the place I trust with my car maintenance. Highly recommended!
Greg’s is the best shop. I bring all of our cars and trucks here. They are knowledgeable, fast and reliable. I never have any problem with the work they have done.
Expert Staff, reliable, and always trust worthy. Never tries to sell you work, or things you do not need. Been a continuous customer for 13 years. Mechanics will always tell you, and show you anything unexpected that they discover, that needs to be repaired and why. I wont take my car anywhere else.
Whoever was at the shop 5/9 has terrible customer service. I tried calling to simply ask a question and have me him quote me a price. The response I got was “I’m at the shop alone, I have a line of people waiting.. call back tomorrow” I understand being the only one there and there’s only so much you can do to assist. But your response to a new customer should not be “sorry I can’t help you right now” . You could have at least showed some willingness to help. Please re-train who ever that was. Safe to say I won’t be coming here.
Never had a bad experience in the 2 years going here. Everyone is cordial and professional, yet personable enough to have a couple laughs. Oh, yes, they also have excellent service (and reasonable prices) above and beyond! Highly recommend.
Came in for an inspection, oil change, tire rotation & a check on my breaks because I was feeling some vibration while braking on my car. Dropped my car off, confirmed with the guy working the desk all the things we were doing that day and all seemed good. Couple hours later, I come to pick up my car. The only service they performed was the inspection... Which my car passed. The mechanic said he knew nothing of the other services I asked to be done and apologized but the damage was already done. I asked about my brakes since they have to check them during the inspection. He said he saw nothing and that the vibration must be my brake lines malfunctioning? Went to another auto service shop that same week to get all the services done they missed and it turned out my rotors were warped. How you miss that during an inspection I couldn't tell you. Disappointed by their communication between their front desk and mechanics and their knowledge. Won't be going here again.
Helped me out big time when my car broke down and relaixed their was a recall on my car which i would have never known about thanks to them i saved alot of money. Took my car to get inspected here also and they will not make you get any unnecessary work on your car. Like another place told me i needed for inspection. I will continue to use them in the future
The team here start to finish was the best experience I've ever had at a mechanic's. They listened to every detail and addressed every concern patiently. They were all very respectful and trusting. I'll absolutely be going back for all my car needs in the future!
I have been using Greg’s Auto since they opened for business. They have been professional and honest with every repair. I trust them with all of my car care needs. They have never tried to force an unnecessary repair. I have recommended them to many people and they too are pleased with the service. I appreciate that Greg takes the time to explain the service provided. If you are looking for good mechanics and ones you can trust, Greg’s Auto is where you will find just that.
I scheduled nothing more than an oil change a week in advance. Dropped it off the night before, and apparently it took the whole day for god knows what reason. I had missed a meeting for work because I was expecting to be able to drive my vehicle the same day considering every single other place I have ever gone has done it in a timely manner...no reason to keep a car there for almost a full 24 hours for an oil change...
We have been clients of Greg's for years now. He and his team never let us down. We run a business and have multiple vehicles that need to be serviced throughout the year. We trust Greg and we are thankful for his help!
My daughter has an 08 Mazda3. Obviously with an older car there will always be issues, but Greg's has been exceptional with their service on it fixing all the issues she had ranging from having to put the car in N to start it, the car jerking when put in R, alignment, shifter lights not working, and even to correcting the headlight range after she had her entire assemblies replaced on her own and the light was pointing straight down...Greg's took the care to modify the clips to give her a great light range. All at an incredibly fair cost. They have even tweaked, for no additional cost, what they need to after initial repairs when my daughter still feels something was a just a little off still (like the lights, for instance). Thank you so much to the entire team at Greg's!!
I took truck in for emissions and inspection. Was contacted that a code showed up saying not emissions ready and that I needed to take it to dealership to have removed because they did not want to do it. Greg’s told me to bring after I got this done that they would take it back immediately to complete emissions. After I paid dealership to make emissions ready I called Greg’s they told me they could not take me for over a week. Problem is if it waited that long the codes may have come back and would put me back where I started. So I just had Ford do The device since Greg’s was not being reliable. So Greg’s took my money for something that they could have done for me the whole time and did not complete the job or return my money. Very unprofessional and only cared about receiving money without providing service. If you are interested in automotive work from start to finish do not go here.
I had two of our cars repaired at Greg's in the past month or so. Very happy. They even found a broken motor mount on my wife's focus that had caused a loud noise for a year. I should have had Greg's look at it long ago. Great job.
I always get great service with a smile at Greg's. I came in for an oil change and they me a lift home/picked me up when my car was ready. John noticed that I was due for inspection and called to ask if I wanted that done as well, which I did. Very convenient service!
Car broke down on a weekend near here, used google maps to find a local place with decent reviews, picked Greg's. Despite no appointment they were able to get my car fixed the next work day (Monday), and price was very reasonable. Staff was friendly. Overall great experience with the garage.
Been a loyal customer for years, so when we recently bought an SUV that had significant road noise and Greg recommended four Master Craft tires, we gave the okay. The difference was remarkable and the car is so quiet we actually heard the engine for the first time! Thank you for your consistently excellent care of our cars and family!!
Can't say enough about Greg's Tire and Auto in Emmaus. Once again, they brought my 2004 PT Cruiser back from the dead. Their awesome customer service and empathy towards the customers plight is unmatched to anywhere else I've been. It's the kind of service you MIGHT get after being a loyal customer for 10years or more other places. You get that at Greg's Tire and Auto in Emmaus on day 1. Their explanation of services, and the way they keep you informed and "in the loop" on the status of your vehicle is Excellent. They aren't in business to "Pad" the bill like other places, and really want you as the customer to feel good about the service you've been provided, so that you come back. As for my wife and I, we won't be going anywhere else. I recommend Greg's Tire and Auto to anyone who can see this, and I've already spread the word to my friends and Family. 🙂👍🏽🙂
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