What clients say about Kelly Jeep Parts in Emmaus (PA)
Apparently they can't look up parts without your VIN? Odd since no one else said they couldn't look up prices or part numbers without it. 3 weeks ago I called for O² sensors and was given the correct part numbers but incorrect positions (upstream and downstream were transposed). 2 weeks before that I asked about a warning light I kept getting randomly and was told I most likely have too many accessories hooked up and possibly incorrectly. I have 1 LED light bar, but 1 pair of LED light pods and a CB radio. I jkkI'll go out of my way to not have to bother anyone with questions but if I do have to ask then I go straight to the source and I would expect that if I call a Jeep dealership parts department and ask them a question about my Jeep that the information I am provided to be 100% accurate. Despite being given the wrong information the employees that I have spoken to were pretty friendly and answered all my questions without being condescending so I was really happy to find a Jeep parts/service department near me with friendly staff but now I'm actually worried about asking them any other questions.
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