GEM AUTO CENTER in
Allentown (PA)

Got brakes done. Shop damaged my wheel by leaving a tool stuck on the control arm, rubbing on the wheel and misplaced a clip that was on my caliper. Refused any recompense. Refused to document refusal, Refused to give written documentation that the wheel is safe to drive on. My vehicle did not roll in that way, it should not have left that way. Shop added fake 5 star reviews to counteract the score drop from my 1-star. Do not trust this Shop to perform quality work.

I love my car that I bought from this establishment

Techs don't pay attention to details. Won't stand behind their work when they make mistakes.

Excellent service, and very helpful with my purchase. A place I can trust!

A lot of false reviews. Recently had my whole engines basically rebuilt on my overheating car. New tires replaced and oil changed at a reasonable price. My car was in the shop for a while but it was for the best I have not had an issue with overheating since. Thank you Gem!

Make mistakes and refuse to own up to them. Do not take your vehicle here

Known for leaving tools in wheels and refusing to fix or compensate after damage. Would stay away

Very caring dealership they actually care about the customer more than their money

Purchased a truck at Gem, 2006 Ford E350 with a lift gate. I love it! It passed inspection with no problems and is running great. I cannot thank Gem enough, the owner was very nice and helpful, thank you again

Excellent Place To Come And Get Your Service Done!

Nice new dealership with great prices

No prices on cars or reply bank