This rating is based on customer reviews, inventory size, pricing, and service quality
From recent reviews, Livio llc Towing in Allentown, PA trends positive: fast arrivals, courteous and skilled drivers, careful handling (including motorcycles), and fair or discounted pricing. Wait times are usually short, though a few cite late or misdirected arrivals. Customer service is often praised, yet there are serious complaints about billing/receipts and communication and one pushy roadside diagnosis. Reviews don’t cover inventory variety, yard organization, or parts-finding. Overall score: 83/100.
What clients say about Livio llc Towing in Allentown (PA)
There’s nothing that spells quality like telling a customer whose been in a car accident We’ll be there in 30 minutes. And after two hours of waiting cancels the job. Class Act!
Out of state and our car wouldn't start at the hotel. Everyone i talked to was so kind and caring. The driver arrived in about 15 minutes, which was great!
I sent them my address and they not only went to the wrong address 20 minutes away, but then proceeded to tell me I must’ve put the address in wrong and insinuate that I am stupid. News flash— I put the correct address.
Great service aswell as great communication fast timing plus also provided a discount and worked with my budget. I’m an honest man this man is doing a great job tower my car few times no flaws no issues.
This is unbelievable! Livio Towing was contacted by my insurance company at 6:06pm. Livio called and confirmed. By 6:22pm my car was running! Legit. These folks are for real!
Late arrival. Instead of towing, driver insisted battery was bad and he'd replace it. had to have truck towed next day for same issue. I don't expect a mechanic, I expect my car to be towed to one.
He will NOT provide a receipt or an Invoice!! Insurance scammer?! I say YES but you decide!! Even the insurance company has no paperwork from this bastard!!!!!! AVOID!!!!!
1101 Airport Rd SUITE B, Allentown, PATruck repair shop
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