I stopped in to have my water separator filter changed. They were able to accommodate me without an appointment coming in off the road. a
The work was done in less than an hour. The shop was very professional and customer friendly.
I'll tow much trucks here in a 50 mile radius instead of going somewhere nearby! Top notch service that's almost impossible to find nowadays, knowledgeable, fair pricing and most importantly the timing they'll give you will be the time your truck will be ready! I'm glad to find a trustworthy shop in the area and will definitely be returning. Thanks guys!!
⭐⭐⭐⭐⭐ 10/10
Brought my Western Star tractor (3-axle) in for a transmission and clutch job, and the work was done right the first time. Smooth engagement, clean shifts, and the truck pulls exactly how it should. This is true heavy-duty Class 8 work — not light trucks, not pickups.
Communication was straight, turnaround was fair, and there were no shortcuts. If you run Western Star or other Class 8 equipment, this is a shop you can trust. Much respect for the quality work
Took my truck for low pressure on the oil they
Replace oil pump and the motor harness got it out next day!!! Drove it for 3miles when the truck turn off!!! I called them they send their mechanic JUST TO TELL ME MY MOTOR ITS BAD!!!!
They made me spend ❌❌$2,700 just for nothing!!!! They knew my motor was bad from the beginning!!!!
I recently took my truck to Innovative Truck Services and was very impressed with the experience. The team provided excellent service, handled everything efficiently, and made sure my truck was in great condition when I picked it up. Their professionalism and attention to detail really stood out. I highly recommend them to anyone looking for reliable and quality truck service.
Awesome place! Between Vlad & Jerome things will get done. Very quick at times, but sometimes gets busy, still they will take care of you. Regular customer, they never charged me for coming back and greasing my truck, in and out. Thanks guys 💪🏼
I can't say enough good things about Innovative Truck Services. From the moment I walked in, I knew my truck was in great hands. The team is incredibly knowledgeable and took the time to explain exactly what needed to be done and why. They worked efficiently and had my truck back on the road in no time.
The quality of the work was top-notch, and their customer service was exceptional, friendly, honest, and professional. If you're looking for a trustworthy shop that truly cares about their customers and their vehicles, look no further.
DO NOT TAKE YOUR TRUCK HERE!!!!! HAVE IT TOWED ELSEWHERE!!!!! COULDN'T DIAGNOSE A SIMPLE FUEL ISSUE. ALSO REPLACED A BRAND NEW PART WITH A USED JUNK PART. I WILL BE FILING A REPORT WITH THE BBB
I don’t usually write reviews unless I am very disappointed on numerous occasions. This use to be my go to shop because they use to value their customers but unfortunately money seems to supersede service and integrity. The trucking industry is unfortunately not what it use to be we are as independent owner operators hanging on by a thread and every dollar counts I have many friends that spend there hard earned money here because we don’t want to be taken advantage and unfortunately that is not the case anymore I had an issue a few weeks back truck sat for a whole week and finally they got my truck out of derate. I pick up the truck drive home see a puddle of antifreeze on the ground upon inspection I find 2 broken coolant lines and my air filter box broken fine I replace it and so be it I let it go. Yesterday I have the same derate issue again so they tell me upon diagnosis I have bad def fluid and need a pump filter and drain. I bought all my own parts took them literally 30 min to complete and do a force regen . Then try to slap me with a 700 bill for a regen and 30 min of physical labor. Then they try to add services on the invoice that were not even completed. Now again today I am having the same issue texted the owners and no response now. I am forced to take it to another shop and lose more work and money. He has ripped off my friends many times as well and none of us will be returning. Please watch out for the shady buisness practices if you do go make sure you keep an eye on your truck while it’s getting repaired if not don’t be surprised at all the unauthorized repairs on your invoices and lastly if your not prepared to spend the big money stay away all the owner sees is dollar signs and all they do is half fast work to get to come back and spend more it’s not the mechanics fault it’s the pressure of the owner honestly just take your busy elsewhere. Me and 10 other trucks I am associated with will not be back.
I had a fantastic experience at Innovative Truck Services. The technicians were proficient and quickly diagnosed the issue with my diesel truck. They explained the repairs needed in simple terms, which I appreciated. The service was speedy, allowing me to get back on the road sooner than expected. Their modern and customer-friendly approach really stands out in the truck repair industry. I’ll definitely return for any future repair needs.
Sent one of my trucks in with a issue I've been having that the s-cam tubes kept snapping. Told them replace whatever is needed, I just need the issue fixed and not to happen again. Paid over 2k and same thing happens in a week. Spoke with the owner when the issue happened, his reply was you need a new axle. Really? You charge 2k for the same issue to happen and then tell me it just needs a new axle?
This shop used to be good, used it for 2 or 3 years. Think twice if you want to send your equipment here.
behind th, rear back of the building, 1471 Lehigh St, Allentown, PAAntique furniture store
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