Dalton showed up in 10 minutes with a smile on his face! He was courteous, helpful, and happy to be doing his job. Got us towed and taken care of with minimal questions. THANK YOU!!!
I would definitely recommend him. I had a flat tire out in the middle of nowhere. He was very quick getting to me. Changed my tire and I was on my way. He was very nice and professional.
I called this company out to change my tire on Halloween night- they showed up super fast and gave amazing service ! This is the company to call when you need roadside assistance
I can’t thank Richard’s 24/7 Towing and Roadside Service enough. I was alone on the side of the road, feeling nervous and overwhelmed, but from the moment I called, they were kind, reassuring, and incredibly professional. They got to me quickly, explained everything clearly, and made me feel completely taken care of. It wasn’t just about the tow, it was the comfort they gave me in a stressful moment. I’m so grateful for their service and heart. Highly recommend to anyone in need!
Fantastic company! Quick, efficient and most importantly trustworthy. Have used them several different times, and have never been disappointed. Highly recommend!
Richard’s towing responded very quickly to call from Progressive Insurance to assist my daughter who broke down on Interstate 40. Brought her to the Ford dealer who fixed the issue and got her back on the road. Nice folks in Statesville! Thank you 🙏
A few weeks ago, we experienced a mechanical breakdown in rural NC while travelling to Florida, many hours away from home. Fortunately, we met some wonderful locals who recommended Richards Towing. We were able to get in touch with Melissa and Moe, who responded quickly, treated us with great kindness, and provided excellent service at a reasonable cost. Thanks to them, our vehicle was repaired the next day, allowing us to continue our vacation in Florida with minimal disruption.
A big thank you to Moe and Melissa for assisting our family that night. We will always remember your kindness. All the best from your friends in Canada.
Owen took very good care of me. He provided great advice in addition to responding promptly to my need for a tow. I’m truly grateful and highly recommend this towing service.
Our truck broke down while heading to western NC to pick up a elderly family member after the storm. Luckily we pulled off at the Old Mountain Road exit. The folks at Richards Towing were great! They got my truck to the dealership three hours quicker than the dealership's tow service and were very helpful during the process. I was also surprised at how affordable the price was. They definitely made a very stressful situation much easier to handle.
Got Myself in a Bind. Made the Mistake of Driving my Very Heavy Truck through the back yard after we had extensive Hurricane Storms and the yard was Super Saturated. Buried my Vehicle. She Sunk. In the process of trying to work her out the transmission completely gave out. I needed Professionals ...... I found them. Class Act between this Wife&Husband Team. Melissa and Moe worked well together to get me Out of this Bind quickly and for a Very Reasonable fee. Can't tell you both how much it was appreciated. You Guys did an Awesome Job. Thank You, Thank You, Thank YOU! Mucho Appreciated my new Friends.
Traveling north on 77 just above Statesville we got a flat tire on our minivan. This was at 4:45 on a Sunday evening. We contacted Triple A right away and within 20 minutes we were contacted by Richards Towing. Clint got there even earlier than predicted. He showed up with a friendly smile and cheerful nature that put my tired, travel-weary family of 4 at ease. He towed us to the nearest Walmart where we were back on the road in less than 2 hours from the time of the flat! I've never had a better experience with a towing company. Thank you to Clint and Richard's Towing for being efficient, professional, and friendly... from a grateful Ohio family! 🙂
Kept me waiting 5 hours and then said another 5 hours , not good.
Next day scheduled appointment showed up and waited 4 hours and then the driver hung up on aaa agent and that’s when we found a company came in less than an hour . Do not rely on there service and they have a guy working for them who dose not care . Beware of this compnay
We found Richards through AAA when our car wouldn’t start, they came quickly and we’re extremely responsive and affordable outside of what AAA wouldn’t cover. I would recommend them in a heartbeat if you need a tow!
We were broke down in the middle of the road with our 3 kids at 9 at night. They were the cheapest place around! Only charged us $60 when everyone else was telling us $300. He got there within 10 minutes of being called and his shop was about 8 minutes from us. After loading the van he sat with us and waited until our friend to get there to pick me and my kids up. Hands down the best place I have found and I will use them every time!
On our way to Florida in RV. Stopped at rest area and brake wouldn't release. They sent a very knowledgeable and kind gentleman to fix it. He arrived quickly and kept us informed all along the way. Fixed it quickly and had us on the road in no time. Very reasonable rate as well. He also gave us information as how to rework the brakes for a better brake system. Best in the business. We will definitely be using them again.
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