What clients say about WG's Auto Care in Statesville (NC)
My f150 ecoboost started giving me the P0351 thru P0356 codes after changing the plugs and coil packs, as well as coil connectors using genuine motorcraft parts. The coils, although new was the issue. They replaced them for me and I'm truly thankful for the service they provided to get my truck running again! I highly recommend them!
From check in with Samantha to Trey giving me a tough time about my wild driving, I would not go anywhere else unless they stop seeing me!!! Always a pleasure to work with and the service is tops.
I had a great experience. Work done was outstanding and at a fair price. Way better than a dealership. Samantha is so nice and provided awesome customer service.
I can’t say enough great things about WG Auto Care! I’ve been here several times, and every visit has been a smooth and honest experience. Unlike many other shops, they are not out to scam you—just genuine, reliable professionals who truly care about their customers and their work.
A huge shoutout to Sam at the front desk! She is always welcoming, knowledgeable, and goes above and beyond to provide excellent customer service. The mechanics are awesome and do great work! And of course, Ozzy, the adorable pup, makes every visit even better—nothing beats being greeted by such a happy little guy!
If you’re looking for an auto shop you can trust, this is the place. Highly recommend!
Can’t say enough about this place! Awesome customer service! Samantha is a huge asset to their team! I have had several issues pop up over the last few months with my Mazda… they have been honest, great communication, and fair price and always gotten the job done in a timely (sometimes mind blown) manner! I’m hoping all the great work they’ve done will keep me out of there for a while :) but I know there will be there for me when I need them!
These guys are great. They just replaced my blow motor on my Audi and I have used then for a couple of other issues as well. They are so nice and do great work in a timely manner for a reasonable price. Would highly recommend.
I’m sure this place is decent at doing moderate work, doing tune ups, brakes and what not. However just my experience I took my car to get a head gasket replacement, and specifically requested the head to be machined, change the water pump, and to see if the cylinders rings were gummed up to change or fix whatever needed fixed before replacing my head gasket so I wouldn’t be wasting $1000 and a head gasket. Long story short they did not do anything I requested and only replaced the head gasket. After that my engine was burning through 2qts of oil a week, which I never had that problem before the so called “fix”. You could tell where I parked due to the burned oil residue on the driveway and parking lots where my car had sat. I took it back for them to fix it. However, they ended up finding other “problems” that was mysteriously wrong with my car to blame and for me to pay to get those fixed. They fixed a oil leak that popped up after their “fix” as I did not have before they worked on it, and charged me for that as well. I guess the moral of the story is if you need intricate work done to your engine take it elsewhere. I wasted $1500. No workmanship guarantee. If they screw something up, they’ll hide it by saying it’s something else and keep gouging you for money. Very sad..
Great customer service, my wonderful coworker referred me to W G's for the first time did a great job on my front and back brakes in a day, and quoted me a reasonable price.
Thank you so much!
My truck was having major problems. Computer went out in it. WG figured this out and fixed the problem quick. Very professional price was reasonable. I'll be using WG from now on. Thanks Wilkie...
Great down home local service even for travelers. I highly recommend. No price gouging, and the owner "wilky" is as nice a guy as you will meet. Clean courteous service with a smile. I moved here from Massachusetts and he treated me like a 20 year customer right from the start.
I have them do all my auto repairs, I trust him and he gives me an honest opinion. Also affordable, doesn't try to add extra items or unnecessary work.
Okay for an oil change but don't take your vehicle for inspection or any serious work. Broke a pin on my crankshaft but would not own up to it. Gave my keys to the first bum who showed up to my buy my car after he totaled it by breaking crankshaft. Will remember your wife's phone number but not your name. Only guy to ever charge me extra 10 bucks for some tinted windows.
Best auto care I've ever had. Someone who works with you and let's you know what you actually need and not selling you on anything you don't. I will always go here, for anything I need. Great guys. Great service. Period.
Great service. Prices are reasonable. No surprises when you pick up your automobile Wouldn't take my Xterra anywhere else. If something is broken feel assured it'll be fixed the first time. You can trust what they say is broken is broken. Highly recommend. If I could give more Stars I would. Hope your car doesn't break but if it does go see Wilkie. Thank you!
SUV was just cutting off and took in to have problem fixed back in May. They fixed some of the items that I knew was wrong, but that didn't help me in the cutting off issue. Ended up taken to another auto shop which did fix the problem but the reason for the low review, is that they damaged my radiator and made out like it was already like this on me bring it to them. And now I've realized my oil plug is stripped which ended up costing me an additional $427.59 total in extra repairs.
Amazing! I had a wobble in my tires and they fit me in and diagnosed it very quickly. They even had my car parked in the shade when I went to pick it up! Wonderful service!
Had a control arm issue they found a power steering leak fixed it didn't charge. The job was professional and price was fair. UNLIKE MIENIKE THEY DIDN'T TRY TO SELL ME REPAIRS I DIDN'T WANT OR NEED. Excellent place will recommend to everyone.
Excellent experience with a rack in pinion steering repair previously as well as a speedy oil change & lube plus NC inspection for new license. Very polite & clean. Great work.
Enroute from Michigan to S.Carolina, my 2006 Trailblazer suddenly died while driving on Interstate 77. After unsuccessful attempts to remedy the issues myself, I found WG. After towing and extensive professional troubleshooting, they tracked down a faulty ignition switch. They had a new switch delivered and replaced it. I was back on the road in an astonishingly short 4.5 hours!!! I went from desperation to elation in that short time! In absolute truth, the total charge for everything (including towing) was so much lower than I ever could have expected. I can only hope that anyone reading this, takes my words seriously, because I personally have never had an experience that exemplified the kindness of strangers more solidly, than this! Thanks Wilkie!
I had my 2003 Voyager serviced yesterday. I was impressed with the organization and the cleanliness of the place. The owner, Mr. Wilke appears to run a tight ship. The owner and employees were respectful and efficient. Mr. Wilke took time to explain the problem to me . The price I was charged was very fair, and the work done in a timely manner. I shall be a repeat customer for this establishment.
Wilke (owner) is something which is very rare indeed--a mechanic who can be trusted. When I took my car to AAA for a routine oil change, they told me my rear brakes were very low, and that my rear rotors needed to be resurfaced. I didn't believe them so I brought my car to Wilke. He took time out to help me, even though I didn't have an appointment. He said, "you don't have rotors in the rear-you have drums." Then he opened up my drums and laughed, saying, "You won't have to worry about these for at least another year." AAA lied and tried to rip me off. Wilke is truly a man with integrity. This is the third time he's come through for us. We will never use anyone else. His rates are very reasonable, and most important--we trust him.
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