Yonkers Auto Mall in
Yonkers (NY)

Marcelo made my car buying experience truly seamless, enjoyable, and informative. While I was waiting for my insurance and financing to finalize, he went above and beyond; even helping me order food when I realized I hadn’t eaten all day. He also took the time to let me test-drive two additional cars I was considering, never rushing me and making sure I felt confident in my choice. Anthony in finance was just as impressive. He worked diligently to secure a better interest rate for me, negotiating like the expert he clearly is. From start to finish, I felt taken care of. I’ll absolutely be returning here for my next vehicle. Highly recommended!

I came in with no expectations and with bad credit and I walked out with a 2023 GMC. Thanks to the great teamwork of salesman Marcelo and Finance Manager Anthony I was approved. I drove there in a 2004 Altima and drove away in a 2023 GMC. I recommend this place to anyone and everyone

Marcelo was amazing from start to finish, super helpful with the test drive, answered all our questions, and guided us through insurance and financing so we could drive out the same day.

As noted in other reviews; please read the lowest rated reviews as these are a true reflection of this business, not the fake 5- star reviews they coerce people into posting. These guys are complete scammers and shady used car sales men. They state on their website “no fees” which is a complete LIE. They repeatedly told me the car was 8k, which I believed and trusted them, I naively didn’t read the documents well, and low and behold they add on another 3.8k to the advertised price on their website, this in addition to sales tax and registration fees. These guys are complete scammers and slimeballs don’t ever do business with them. Please note in one of the other reviews they mention a 1500 dealer fee, I’d love to know where the extra 1400 comes from. In regards to my actual experience with them, there were many red-flags, I should have took note of but ignored, being my first car I was lacking experience and overly trusted these guys. Firstly the salesman Marcelo, this guy is the most unprofessional person I’ve ever met in my life, during the whole duration of the test drive, he was on the phone, I’ve never been to this area and had no idea where I was going, and he was casually having a conversation in the back seat with his friend on the phone. At this point I really should have left and never came back, but I liked the car so naively ignored it. Bought the car, they didn’t detail it, the idea of washing a car you’ve paid more than 10k for is an old guy washing it with a hose pipe. I had to pay 300$ to get the car detailed as it was dirty , these jokers also gave me the car with an empty fuel tank.. classy. They made me wait around their dealership for hours as they supposedly did checks and repairs on the car, driving home the oil light came, I checked the oil it was empty, immediately called them - at this point I knew I was screwed. I don’t know what they were doing with the car but clearly didn’t even change the oil. They still owe me for the oil change they said they’d pay. The tire pressure sensor was also broken when they gave me the car reported it to them they did nothing. A few weeks into owning the car, engine light comes on, the ABS system has all sorts of faults and 02 sensor is broken. Still under warranty ; I live far from dealership and couldn’t go to them; the clown manager here tells me that I can get an 02 sensor for a German car for 20 bucks, when i challenge him to show me from where ,radio silence ensues nevertheless they agree to pay me 100$ for the repair, which I begrudgingly accept, the actual repair cost me over 300$ with the part alone costing 250 for an OEM part: yet still no sign of any cheque from them. When I ask about my money they get rude and show you an attitude. They knew of these faults as the guy literally whispered to him about the car failing its emissions test- so he knew something was wrong with the car, they also left the ODM wires out so I know they just reset the lights on the dashboard before giving it to me. In regards to the ABS faults they never responded to my messages, they have the diagnostic report for it and just ignored it. When you try contacting these people they will keep passing you off, saying they’ll call you back after 4/5 times of chasing these people, I complained to my bank, who financed the car about the ordeal. They did an investigation and whilst couldn’t help me as I (naively) signed the sales contract, they told me their practices are “disingenuous to say the least”. So I implore everyone to not do business with these people and at minimum ensure you know how much you’re paying for the vehicle as these people love to add on random fees.

This is why you always read the lowest reviews first because dealers like Yonkers Auto Mall flood the page with fake five star reviews to bury the truth. This place is the definition of a bait and switch scam. They post cars at one price, then jack it up with bogus “dealer fees” the moment you sit down to talk numbers. If you plan to pay with your own bank loan or heaven forbid cash, don’t even waste your time. You’ll find out real quick how badly they’re trying to scam you. The fake pricing, the shady fees, the lies over the phone, it’s all part of the act. If you’ve ever watched Danny DeVito in Matilda as the illegitimate used care dealer, this dealership is a carbon copy. Same sleazy tactics, same arrogance, same total disregard for customers. And after reading the low star reviews, it’s crystal clear this isn’t a one off. The owner or manager here seriously needs to be investigated. Go read his responses. All he does is gaslight customers who are sharing their firsthand experiences. No accountability, no honesty, just deflection and blame shifting.

Zero Stars - I strongly advise against Yonkers Automall. They advertised a Red Dodge Charger, a former fleet rental, for $21,450. I offered $20,000 cash via text, which they agreed to. I asked them to send the out-the-door (OTD) price via email so I could put down a deposit and pay the balance on pickup. Here’s what they actually sent: Adjusted Subtotal: $24,445 Sales Tax: $2,141.38 Documentation Fee: $175 (supposed to cover plates & registration) Plates & Registration: $275 (double-charged) NYS Inspection: $37 Total Out-the-Door: $27,073.38 In New York, the doc fee is capped at $175 and already includes plates and registration. Yonkers Automall is trying to add an extra $275 on top—another example of bait-and-switch tactics. This is completely unethical and misleading. New York State should take action to shut down dealerships like this. Buyer beware: do not trust this dealer.

Marcelo is the best guy I ever had the pleasure to spend an afternoon with I needed a car and he made it so easy, we had a great time together and at the end I left with a beautiful car and a very comfortable monthly payment Get your car with them Super reliable and honest people But you gotta ask for this guy Marcelo He is the best this place has Love you guys Thank you so much ♥️

Marcelo was excellent The car is perfect I loved it, the dealership and my salesman Thank you much guys!

Was recommended with a pre approval from my bank with an approval to go there (Yonkers Automall) and was talked into using a credit union that they use instead. They ran my credit and the credit union system was down. As they stated we will call you tomorrow. Again my credit was ran the next day and nothing - sent a text. Called at around 3pm to be put on hold and passed to another female them to wait for Marcelo then got disconnected. I gave up and asked them to pull my application.

My experience here was amazing I tell you ,from picking me. Up from the train ,because I didn't have a ride, Virginia sales rep was amazing and Anthony finance manager was the best ,so much patience with my picking self lol ,thank you again. For my CAR. XOXOXO.

Yonkers Automall worked like no other place does, they're honest, efficient and Transparent But none of this would be possible without MARCELO This guy is amazing, great comversation, great mood, gave us a great time Love this Guy! 🥰 Thank you Yonkers And thanks Marcelo

Marcelo was amazing! He gave our new baby to us This wonderful man took only a couple hours to switch us from our old car to our new Honda No hassle, nothing hidden only an honest salesman doing his amazing job of getting us an amazing vehicle! I love this place, it's the 5th car I'm getting from them They never disappoint me! But Mr. SILVA is the best guy I've got out of all the other salespeople I've had If you need a car, come to this place I'll send people here for sure! Thanks Marcelo God bless you and the Yonkers Automall family! ❤️

Excellent experience! Marcelo was professional, knowledgeable, and truly went above and BEYOND to make the car-buying process smooth and stress-free. Highly recommended!!!!! Ask for Marcelo you won’t regret! 🙌🏻

Let me tell you I LOOOOOOVE Yonkers auto mall!!! ❤️💕❤️ Marcelo is an Angel!!! This guy went above and beyond, to the moon and back to give me my baby!!! Do yourself a huge favor and get your car from them But you gotta look for Marcelito!!! He’s such a lovely guy Delightful conversations, extremely helpful and amazing personality These guys are pristine clear and abundantly honest about every single detail Love you Marcelo 💕❤️ Thanks guys ✌️😁

Alright, let me start by saying that this guy Marcelo is your guy, at any day, any time you need him The guy worked really good to get me approved for the exact car that I wanted This dealership is the most reliable place that I’ve been in New York Everywhere else you go they try to trick you and give you “lemon” cars These guys have amazingly great vehicles for prices that is hard to believe, way under the market Honestly I don’t know how they do it My monthly payment is incredibly low and comfortable , And I got a car that is my new “baby” Shoutout to My man MARCELO He is the best this place has Cheers guys! 🙌🏽

Best experience on buying my car, MARCELO was incredible, 3 days working with this guy and never gave up, he went above and beyond to get me approved, and finally after a long time without a vehicle he got me my nice HONDA CRV, I recommend this dealership to anyone that needs a car, but make sure to ask for the Brazilian nice guy, MARCELO

I recently had the pleasure of working with Marcelo at Yonkers Auto Mall, and I can't speak highly enough about the experience. From start to finish, the customer service was exceptional. Marcelo was incredibly patient, attentive, and really took the time to listen to my needs and circumstances. He made sure I felt comfortable and confident throughout the entire process. The managment & financial advisor were also pleasant & they made me feel like I was apart of their family & not just another sale! I was in the market for a Nissan or Honda. He showed me a plethora of cars , allowed me inside , I turned them on & had all the details. I felt extremely comfortable because of his knowledge & ability to answer any and every question I had. Not only did they find me the perfect car, but they also went above and beyond to ensure I was getting a great deal. He worked with me to secure a reasonable car note and made sure I was fully informed about my car insurance options. The level of care and consideration they showed for my financial situation really made a difference, and I left feeling truly valued as a customer. If you're looking for a dealership that genuinely cares about your needs and provides personalized service, I highly recommend them. Make sure you ask for Marcelo! They made the whole experience seamless and stress-free, and I couldn't be happier with my Nissan Altima SR. Thank you again for everything!

Thank you so much Marcelo ! The process was easy and fast. He can speak Spanish too so that helped a lot. 2nd car from this place and they are always give great service

Marcelo was the absolute best! Like really the best ever! He helped me get everything I was looking for in a car. I got a payment that was below my intended budget. The process was super easy. I would definitely recommend anyone come to Yonkers Auto Mall and ask for Marcelo. I came in January and was unable to get my car. But due to his awesome customer service I told myself when the time came that’s where i’d bring my business. I’m glad I did because this is the first positive experience i’ve had in a dealership. 100/10!

I had an amazing time with the wonderful Marcelo. The guy make dreams come true, really! He worked with passion to get me a car, I am in love with my new vehicle, which has all the great new features and a very reliable service done to it. They sell very high-quality cars, look no further go there! THANK YOU so much guys, going to send a lot of people here!

Marcelo was amazing 🥰 The best salesman that I ever had in my life I got the best car I could get with the best interest rates in New York I had a great time there My brother got a car and brought me there And I had the best experience getting my first financed car Thank you so much Marcelo and Yonkers Automall

Marcelo was very attentive, patient and knowledgeable. I will recommend him to all my family and friends. Anthony was awesome as well. His professionalism was top notch. Clean facility and everyone was kind and professional.

Anthony and Virginia was amazing to me and my son. The fed us helped us through every step. I walked away with the car I loved and they supported! You want a care and good care as you go through the process! Come to THE YONKERS AUTOMALL FAMILY.

I bought my Honda from here. It was an amazing experience. Marcelo made it easy and great. He answered ally questions with expertise, explained all the specifics of the car.

It was a great experience Marcelo Silva is a great sales person very honest and straight to the point all the while having wonderful conversation I suggest if your shopping for a car please go to Yonkers Auto mall on central Ave and ask for Marcelo he will take excellent care of you 😊😊👍

Had a wonderful experience!! Marcelo was awesome and really worked hard with getting me the car I wanted!! Anthony was very professional and Informative!! Would recommend for future buyers!!

We had a great experience at Yonkers Auto Mall. Warren and Anthony helped us & they were very helpful. They were patient and answered all our questions as first time owners. We will definitely recommend for people to come and get a car here. Thank you so much for everything. We appreciate it!