Very disappointed. Called multiple times to get stuff from my car which is at the tow yard. Everytime I am being told that there is no one at the tow yard to assist and keep calling everyday to try my luck.
Nate G. was dispatched to help with a dead battery situation today (12/16/25) on my high end vehicle. Within a few minutes of his arrival, he was able identify the cause of the issue and fixed it expeditiously. Nate G explained to me what had happen and gave me solutions if it did happen again. Nate G. was professional and courteous and his character and communication skills were excellent. In addition to his excellent technical knowledge and skills. Glad you were our helper today. Thank You!
Nate G. was amazing!!! Not only did he arrive way before the estimated time of arrival, when he got there it had started snowing pretty bad… he still came out smiling and was very pleasant during the whole process of changing out my flat tire!!! If i could give him 10 stars I would!!! Thanks Nate, you turned a negative experience, into not so bad!!??
Great experience! I didn’t even have to be there when they picked up or dropped my car off and I paid over the phone once they were done! Very affordable also!
Looking for the most reliable tow? Northeast towing. Hands down the place to go. Jodi Schoff extraordinarily professional and knowledgeable. Strapped down my lifted truck extreemly secure and didn’t scratch a wheel. Thanks greatly northeast!
I have to give a five star review on this one because the tow guy that helped my mother out was so nice and professional he got her suv on his truck so quickly and professional we were in a bad accident and he kept asking if we were ok and if there’s anything he can do to help us get anything we needed out of the be chile he would grab it for her before he left gave us a business card I forgot his name but he drives truck number 4 and has reddish color short hair first time I’ve seen this company but their employee is super nice and has a positive personality thanks again truck number 4
My experience was wonderful. Jayme in particular was kind, professional, and arrived at the scene of my accident quickly. Norteast’s storage areas and office buildings are organized, and clean. One look shows the owner and staff take pride in their business.
These guys went above and beyond. If I could give them more stars…. I would. I had an urgent situation with my elderly father’s car, and I was able to arrange a tow from where I live in CO. They were so patient and professional throughout the day while trying to arrange the tow. I highly recommend them. Their prices are also the best in the area. I know because I called around. Thank you so much!!
Absolutely ridiculously fast response. Came to the house, took my truck, and left it at the dealership. I had to do nothing.
Big thanks to Matt who was super professional.
I had an issue with my car and had to put in for a towing because my dealer told me my alternator was bad.. however Gary called me and told me he had another job that he had to do and he would stop over first because he didn't think it was that. so he took his time to stop over and it was a charge the battery needed. I m so appreciative of him , he scared me time and money. he is definitely an asset to.the company and will be calling him.from.now.on if I have any issues. his dedication to the customer should not go un recognized... thank you Gary
Awesome experience!!! Was having a nightmare with AAA trying to get my car towed. Called them and they immediately showed up and took car to the garage. They were so helpful and willing to help after everything we had gone through with AAA. Highly recommend them when you're in need.
My tire was flat and my jacked collapse while attempting to change to the spare. I called northeastern and both of their trucks were out on calls and said it may be an hour or more, then 5 minutes later They called me back and asked if all I needed was a jack and instead of waiting for a tow truck the gentleman personally brought a jack to my car so I didn’t have to wait an hour or two in freezing weather enabling me to get the spare on. That is the most amazing thing To do for a person so thank you so much for your kindness.
Great customer service. They came out when AAA was not able to help me due to lack of worker's on the road and by lack NOT ONE. This man was called on by AAA and came immediately to my rescue. I would highly recommend calling them first if you're in the Baldwinsville area.
Had a flat tire while driving on busy main road during 5:30 traffic rush. Collin came out within a short time of call, changed out tire on slanted edge of road within minutes. Great service, highly recommend Collin and Northeast !
In Oswego NY they were there in 40 minutes. They found a loose battery cable and fixed the problem. Took time to explain some things about the vehicle. Above and beyond service
These guys are the best. They went out of their way to help me.
Great to work with and very pleasant.
Very fast service: came to get the car quick and towed it safely.
This company re-inspired my faith in humanity.
Called these guys on a Sunday night for help with a flat tire, and they were there within 15 minutes. They were super accommodating on the phone and in person, and they took great care of my vehicle. 10/10 would call again.
My girlfriend and I used AAA to tow our truck back home. Jonathan “Dennis” was absolutely phenomenal! Not only was he extremely timely he was very patient and personable. A highly enjoyable experience and he made the whole process easy. Safe travels Dennis/Jonathan!!
If I ever need a towing vehicle this the place I be calling. They have help me whole lot I appreciate for everything that you have done for me and my vehicles been in the lot since end of April and today I finally got the other Insurance company to get my car moved They have gone out of there way to help me out with my car and the Insurance company Thank You so much for Everything
Answered the phone on the first ring. Pulled my van out of the mud. They were here in under 20 minutes! Also helped me jump the car in my side yard and get that out via tow as well! Will use again for sure.
My car started smoking today and We put the call in to AAA. They said it would be about 40 minutes. To our surprise Northeast showed up within just a couple minutes after that call and the driver said he works with AAA and does all the Baldwinsville area. He loaded my car up with in a couple minutes and confirmed the address that he had gotten from AAA and followed us back to my house. He unloaded my car right here and I backed into the spot and overall it was a great experience with him. We were really glad AAA uses this company! I have to admit I was a little nervous to not see AAA anywhere on his vehicle but after he confirmed my address and everything I knew he must have gotten the call from them. The whole experience took less than a half hour and he was very professional
0 stars was not an option. Rude. Suspicious. Unprofessional.
My company, Empire DM Inc., had an extremely unpleasant and expensive experience with Northeast Towing. We were charged over double the towing rate of other companies. We are familiar with towing services and rates as our fleet of vans is extensive and we have utilized services on other occasions. We were also charged a storage fee when our vehicle spent only hours at the facility and was picked up the same day. It is important to note that we were unable to choose a towing service and this was ordered for us by local police. When we called to voice concerns and ask questions regarding our bill, the office staff was curt and less than helpful with our insurance claim department.
Unfortunately this service was assigned to us in time of incident and we were severely taken advantage of. Overall, miserable experience.
4642 Crossroads Park Dr, Liverpool, NYRecycling center
717 Old Liverpool Rd, Liverpool, NYAuto repair shop
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