Seven O's RV Way in
Cicero Township (NY)

Easy to work with and genuinely helpful in the process of getting a camper for the first time! I would absolutely recommend them.

Old school service. The customer's best interest is first and foremost. A telltale sign when you walk in the door is everybody. Is happy and glad to see you. Most places providing a service of some kind act like you're intruding on them. Not here.

12-03-2025 "Phenomenal Service"😁 My Wife and I started looking online for a lightweight trailer. We saw that Seven O's had a bunch. Arriving at the lot it did not take long for us to find our match. It was a 2023 Braxton Creek Bush Wacker plus 15re, lightweight 2,300lbs perfect!💕 Had a queen bed, refrigerator, toilet, shower, a/c and full kitchen with hot water and heater, We loved it. Our no pressure sales representative Maryanne was very helpful explaining and reviewing all terms, The Service technician examine my vehicle for towing options and we got the correct hitching and braking system for the tow, ensuring a safe journey. Our financing, registration and titling were taken care of by the staff which was a smooth experience. Picking up the trailer was a great day, they took my vehicle installed and connect trailer hitch, they went through all of features and also connected us to harvest host community, thanks for that.❤️ Getting the trailer home, we where quickly packing and getting ready for our adventure when we realized after extensive troubleshooting, our new battery was not working correctly. It being the day after Christmas and Seven O's was closed until January 5th.We where skeptical, but We had the business card from our sales associate Maryanne, so we gave her a call around 10am. We were very happy and surprised to hear her pickup the phone, remember she's on vacation. We explained what happened, after a quick email, she responded to use within the hour that we could exchange the battery . We were extremely excited not only was Maryanne going out of her way on her vacation, but she met up with us locally to do the exchange. Now that's service ... Thank you Seven O's and Maryanne for making this purchase a positive and memorable experience. The Goodhue's "Owning my own business, I never experienced an employee to care that much, She's 1 in a million, Thanks Maryanne"

Very helpful and friendly. They repaired our trailer promptly and you would not know it needed it! They did a great job!!

Went for a castle nut. Not in stock so Chris went in the scrap pile and found exactly what we needed. Unstocked means free! Gave him 20$ CA for saving our ride back home. Thank-you soooo much 🥰

Fred who fixed and winterized the camper was terrific..He kept us posted on what he needed to order to fix it and when he was done..I spoke to three of the ladies in the office and they were very nice and helpful too..Great customer service!! Thank you to all of you.

Staff was very nice and winterizing went great in their drive thru set up. So very satisfied with them both Cicero and Kirkville. If we trade up it certainly will be with Seven Os. Always use them for services .Truely trust their work.

Best RV dealership in the North Country! It truly feels like you are part of the family when buying an RV or receiving maintenance on one you already own. The staff is very personable and takes the customers concerns and wants very seriously. I would highly recommend buying an RV from them.

Everyone was great. Starting with the Rv show and at the dealership completing the paperwork.

We wanted to have our new RV winterized and to have a certified person look at our roof and seals for our own peace of mind. They were very friendly right from the check in and on. We never had to get out of our vehicle while all work was completed. We are very pleased!!

We have bought 2 travel trailers from them. They were very helpful. Especially in one case where they did not have to help us, but they did anyway. I would not hesitate to buy another unit from them.

Our repair was completely promptly and was ready when stated. They even fixed a leak they found! While there our camper was winterized too. We are happy with the repairs and quick service.

I have a vintage class B motorhome. Fred does a great job figuring out what it's problems are and how to fix it. I do recommend Seven O's regularly

Service Manager Fred is the best!!! He quickly diagnosed my motorhome’s issues with slide topper and motorized steps and completed repairs in a reasonable period of time at a good price! I will be using Seven O’s for my future service needs.

Thank you so much for fixing Millie, she was so embarrassed “dripping” her way across the US from Portland, Oregon to Plymouth, Massachusetts, with a short stop at your shop in Cicero New York. We had tried several places while we drove cross country, you were the only ones that could fix her drippy valve. You made our return trip worry free! I would recommend your shop to anyone, your team was so pleasant and helpful! Marietta Doney

The service staff is amazing at Seven O’s! They took in my 1964 vintage Shasta and made her safe to tow. They communicated with me throughout the process and disclosed all potential costs. It wasn’t nearly as expensive as I thought it was going to be, and they did their best to keep cost low. I highly recommend them and will be going there for all future needs!

I have been a customer at Seven O's RV, in the service and parts department, for about 10years. The staff, from the front counter to the service department, is always pleasant. Service has always been excellent. I have never been advised to perform services not required even if I have asked about it. I highly recommend this RV shop for your next RV service appointment.

I bought a rear trailer hitch had it installed at seven o’s. It was installed by Chris N. Great job by Chris who explain how to use it. Then there was Fred who told me my 22 f150 doesn’t have a brake controller explained that ford could install it. Well anyways Fred did suggest the echo which is an aftermarket brake controller that operates by blue tooth at a very lower price than the dealership. He explained how it works and showed me how to hook it up. It works great! Thank you for getting me in the same day I stopped in. Great customer service at seven o’s. Thank you Chris N and Fred for helping me out in a short notice! Chris N and Fred deserve a raise for going above and beyond to get this installed! I will go back when I’m looking for a newer rv camper. Tim Carr

Everyone at Seven O's was very friendly and helpful... I had my camper at camping world for 6 months to get the slide fixed just to get it back and the first time I opened it for the season it was jammed and would not open. Seven O's looked up my warranty and had my parts ordered within 1 week my camper was in and out ready to go!

Front desk staff was very friendly and professional. They even helped me out by doing some extra leg work for me when I could find my information to my service contract. Their techs fixed my water heater correctly and efficiently. They left no mess behind and even offered me the part that went bad if I wanted it. Not to mention they were very patient with me not being able to pick the unit up right away when it was done. I'll definitely be back! Thanks to everyone at 7 O's!

🚫 Extremely Disappointed in Seven O’s RV Sales 🚫 We’ve been loyal customers of Seven O’s RV Sales for the last few years, bringing our camper there multiple times for service. Unfortunately, our recent experience has completely destroyed our trust in this business, and we feel it’s important to warn others. We brought our camper in to fix a slide that had to be manually cranked out. Seven O’s diagnosed it as a motor issue, ordered a replacement, and performed the work—only to later tell us the problem wasn’t the motor at all, but a structural issue they couldn’t fix as it was beyond their expertise. Here’s the worst part: while the camper was in their care, they damaged a part of the slide and didn’t even tell us. We only found out when we confronted them at pickup. At that point, they admitted fault and promised to cover the cost of the replacement part. But when we had to take our camper elsewhere for the structural repair (because they couldn’t do it), they backed out of their commitment and refused to pay for the part they damaged—even though they admitted to breaking it. So now, we’re stuck paying out-of-pocket for something that was 100% their responsibility. We’ve always supported local businesses and gave them our repeat business in good faith, but this has made it clear they do not stand behind their work or take responsibility when they mess up. We’ve lost all respect for Seven O’s and will never bring our camper there again. Think twice before trusting them with your RV. Once you leave their lot, their promises don’t seem to mean much.

OUTSTANDING customer service and service department! From the minute I walked in the door Joanne couldn’t have been more friendly and helpful! I was looking for a fifth wheel hitch and had no idea what I was looking at so she introduced me to Chris N who took time at the end of his day to explain to me different options and help me land on the best option for my truck / fifth wheel / use. I purchased through them and came back for Chris N to install the hitch. Chris took the time to walk me through the install to ensure I knew how to do it, took time to answer my questions, walked me through the hook up and even got my 3 year old daughter who accompanied me to smile. Additionally, the hitch install was my 3 year olds birthday and the ladies at the front desk put together a nice gift full of treats and goodies for her. I also have been communicating with Chris O via their messaging platform with questions about the solar setup on my rig and he’s been extremely responsive and helpful. I couldn’t be happier with my experience at Seven O’s between Joanne, Chris N, Chris O and the entire team! Seven O’s undoubtedly will continue to get my business!

We had an amazing experience!! Everyone was patient with me as I was looking then finalizing everything, I like to ask a lot of questions!! Our family recommended Seven Os & I can see why. I loved the upfront pricing, easy texting for communication & then the assistance making sure our car was hooked up & ready to bring home. I’ve never had such an amazing customer service experience like this in recent years & was very refreshing!!

We found our perfect camper, the dealership gave us a good value on the trade, and made the delivery super easy. Much better than the giant corporate chains.

We purchased a camper from Seven O's in 2021, brand new, and have had problems with the slide out since the first year. They replaced the slide mechanism the second year, even though it was out of warranty, at no cost to us. They stand behind their products, their sales, and their services. This year, almost 5 years later, there were more problems with the slide. We took it right to them, and Chris had it fixed within a week... Again, at no cost to us. They have been amazing at answering service questions, and even let me watch them winterize it the first year so that I could do it myself. I recommend Seven O's without reservation for sales and service.

I purchased a Geo Pro 15TB from Seven O’s RV Way. They had the model I was looking for on the lot. The sales process was simple and efficient. I got a great deal on my trade in. All of the employees I dealt with were friendly. The camper was ready for pickup when I wanted it. I would recommend this dealer to anyone.

From the moment we walked into the NYS Fair expo center, we were greeted with the biggest smile from Devin. When we asked him a question and he didn't know the answer to, he never lied to us or made up any excuses. When Chris the finance manager called to complete the deal, he was beyond knowledgeable and willing to go above and beyond. When we talked to the Myers RV people they were rude and disrespectful. Lied to our faces and only cared about their redbull and sales numbers. Like a bunch of jacked up gym bullies with no necks and willing to do anything for the sale. You will never get that here at Seven O's. One of the best experiences we have ever had! And especially for being first time RV buyers. Thank you to the Seven O's team and the Oot family for this amazing experience!