What clients say about Whiting Auto Center in South Toms River (NJ)
I am purchasing a vehicle and brought it here for inspection. I paid for the service and made it clear that the writeup would be used as part of the purchase contract so it was important for it to be timely. Fast forward more than a month and half a dozen calls and my purchase is still on hold because they keep saying they'll "send it in the next few days"
I asked for a refund today and have had to awkwardly ask the seller to drive the vehicle to a second auto shop for another inspection. Sincerely the peak of entitled unprofessionalism.
I had an unplanned stop here yesterday after having issues with my car while driving down the parkway and I can't express how kind and generous these gentlemen were for helping me and getting me back on my way quick and safe! Fair and honest is an understatement. Wish this shop was closer to home. Thank you again for your help and generosity!
Alex and his crew were knowledgeable, confidant, and completed a big job for my 2010 Prius which needed a head gasket. Most mechanics shy away from a job like not him he said drop it off Monday. On Wednesday I called to see how it was going and to my surprise they said it’s done just putting it back together. He saved me from buying another car. My car runs like it did when I first got it. No tariff fees for me. I will certainly recommend him to family and friends.
Does anyone other than myself think it's odd that there's no negative reviews about this company. Even if you're one of the best mechanics in town there's got to be somebody who doesn't agree with your services. Anyways. I had brought in a 1980s camper van. It's physical appearance was in pretty good shape for its age especially the inside was gorgeous being over 30 years old. Mechanically however it needed a lot of work. A man riding through my neighborhood has suggested Alex and his shop. I brought my van in and Alex had fixed a few things on it, I had asked for an itemized list of the things that he had done. He laughed at me and made a comment about no one wanting it, nor did I receive the itemized list. He did however get the few things done that needed to be done. I had brought it back a few months later because the steering had become dangerous and the fact that he was the only one who had a lift that could handle the van. I was called a few days later to come pick up the van the steering was fixed along with the catalytic converter. I never requested the catalytic converter be fixed. I also did not receive a call saying it was going to be fixed or a quote. This was all done without my approval or say so but I just let it go because I assumed it was fixed and needed to be done. The steering was still all messed up and still very dangerous to drive I brought it back again and again he told me it was fixed. A few months later the fuel pump went. I had to drop the gas tank to get that fixed and it was becoming very expensive. I wound up calling cash for cars and they offered me $800 to come pick up my van. I jumped on the offer. When the tow guy came to pick up the van he had asked me did you get the catalytic converter changed? I said I don't know if it was changed or it was fixed or what was done but something was done. He said someone had changed it and cash for cars would have never offered me $800 had they known it was a newer catalytic converter and not the old ones that were worth money. I just recently went back to Alex to ask him about this and he acted like he didn't even know what a catalytic converter was. They're the only ones in the past year or so that touched the van mechanically. He denied doing this. He did do it and refused to talk to me about it when I went in. If you all consider this a great mechanic then God bless. I however will never go back in. I am also seeking to get my $1,500 back. I am 60 years old and I have never left a review but felt like I had to do this because it was important for all to know.
Alex and his crew have worked on my cars for the last 7yrs. They've been GREAT as mechanics and wonderful people who've helped me above and beyond! I strongly advise you to see them for your repairs and maintenance! Thanks you guys, I really appreciate you. Denyse Winters.
Alex is the best. His prices are fair and he fixes your car the 1st time. He doesn't try to sell you on other things. He is the most honest mechanic around
The best auto center ! I have BNW and I always come for it !! My friends just fixed her car Audi , so happy)) Very friendly, honest and respectful! THANK YOU FOR YOUR SERVICE! Highly recommending!
P.S.: I tried a lot of services and no one likes this!
I've been going to him for over 30 plus years and he's the best. I sent my friends and family to him and they agree. He gives 100%,no matter the situation. I urge anyone with car issues to visit him. He is worth the trip! 5Stars! 🌟
I needed my car fixed .I ended up with Whiting Auto 1st time since I came to this area and needed auto repair in these years I have yet to come across auto repair that didn't over charge take advantage say u need more than u do etc .However that was not the case here THANK YOU ALEX for not taking advantage and repairing my car and being fair I'd say if u need auto repair take it here fair do great work and don't take advantage of people at a time that u really don't need that happening.They replaced my alternator I had oil changed .And then I was back on the road and 1st time I as not paying $500 or more. Lat time this happening In town they said $800 just for alternator plus more for the battery car was a 1995 Nissan max it was 2015.Thats redicilous.
Alexarea.Thank you Alex for being fair I'd recoomm
I had my 2019 Ford Ranger in for suspension service. I was referred to Whiting Auto Service by my neighbor who has had work on his vehicle done there & highly recommended them. My neighbor was right & I couldn't be happier. Alex did a great job at a great price & did not try to sell me more than I needed. They also provided me with transportation to my home from the repair shop & picked me up at my home when the repair was completed as I only have 1 vehicle. The service was great, the price was great, & Alex & his nephew were great & very friendly. I had a great service experience at Whiting Auto Repair & I would highly recommend them. Now I know where to bring my Ranger for my service needs. Thank You Alex & your nephew for a great service experience!
I wish there was a way to give them 10 stars. Alex is a amazing mechanic and his crew is just as great. I recommend literally everyone with car problems to give him a call and set up an appointment.
I was so happy I was referred to Alex at Whiting Auto Center not only is he honest and professional self-confident mechanic I wasn't being ripped off I started to explain my problem and he knew exactly what it was. thank you Alex you have restored my faith in mechanics
Save your self aggravation and worry about where to get your car fixed and bring it here best prices best service and best quality honest mechanics that are equipped with some impressive skills and unique knowledge that will keep your car running great for a reasonable price come and see for yourself
Alex and Ryan are the best mechanics to deal with. The prices are fair and accurate. If anything, they sometimes charge less than quoted. WHAT? :-)
If you return vehicle for watranty work. They jump on it right away and it's back to you in no time. I would recommend to everyone.
I'm traveling and away from my ususal mechanic and I needed some work done. I initially stopped for an oil change but Alex showed me that I also needed lower control arms, as the bushings were worn. I had Alex do the work and I am very pleased. Great service and a very fair price with no hard sell for other services. Saved me a ton versus going to a Volvo guy. Highly recommend!
I have been taking my car to Ryan and Alex for 6yrs,They are good mechanics, they explain what is wrong with the car and what needs to be done, And I have never had any issue , I would refer anyone to them
Alex, and his staff, are a absolute delight to deal with!
Very professional, and extremely HONEST!
When you drop your car off, you can very well believe, that it is in excellent hands.
And, you cannot beat their pricing!
They are truly, as good as it gets!
I, would go NOWHERE else!
631 Clifton Ave, Toms River, NJAuto body parts supplier
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