Exhaust system on my old van died on a Saturday. Hubs brought it in, and Shome and the guys in the shop went above and beyond on a Saturday afternoon to get it fixed that day.
We didn’t have time to run around and getting it fixed right away was a lifesaver.
They took my car right away and provided me with a clear understanding of what needs to be done and the cost. They also included what was taken care of and what still needed to be addressed in the final bill.
They make the process so simple. It takes just a few seconds to book the appointment for a weekend service. The customer service was exceptional and they worked with me on the price to accomplish what I needed and not go over my budget. I would definitely use them again. It is very difficult to find a garage that will take an appointment the next day and in most cases it’s a two week waiting period. I booked the appointment on a Friday and my brakes or serviced on Saturday. How can you beat that?
Needed to get an exhaust leak repaired and the guys at Meineke were able to get it fixed on the same-day, within an hour. Very happy with the price and the service!
The front suspension in my 2018 Subaru Crosstrek felt like it was a little bit loose.
I brought it in to have a vehicle inspection done. They found that I needed sway bars and struts in the front.
They were able to do the work that same day and now my suspension feels much better.
They also replaced the valve stem sensors
for my tire pressure monitor system (TPMS).
My boyfriend and I have taken our cars there multiple times for repairs and safety inspections and they're always quick and courteous and they let you know up front what the repair is going to cost before they fix anything.
I had one my best experience at this lot they found the problem an even came to me to pick up my car the owner was so understanding and resolved all my problems I recommend this place for anybody who’s having problems or just needs a check up on there car I will be back soon an im 1000% satisfied thank you hard workers
The quality of their service is excellent. The price and timely complete the task is outstanding. I always recommend to visit this car service provider anytime.
I booked my appointment online the night before. I dropped it off for them to fix. They called me and told me the price. They even gave me a coupon. But they never told me it was ready. I lost my car for Saturday and Sunday and had to make arrangements until I could pick it up on Monday. They were nice but not very communicative.
We brought our car for an oil change and tire rotation. Going to Meineke for 15 years and never really had any issues going. Paid $140 this time and tires were not rotated, same tires were in the same spot when we got home. Then the last oil change we had, we question if the oil change was ever done, as fluids were not topped off. Our coolant was extremely low. Very disappointing! Now we have to waste our time and effort to go back to see if they will make this right.
I was traveling from Maine back to New York when the car jolted on the highway and the engine light came on. I was lucky to be able to drive to meineke car care center. They took the car in right away. I was able to drive home safely the next day!! Service was great!
This shop came recommended to me. Kayla was very helpful and staff attentive. I was able to wait for my vehicle to be seviced in the waiting area. I had a total service on my brakes done. I set up an appointment online and my car went in as scheduled. Highly recommend this Meineke service center.
Wow what’s horrible service. I got an inspection sticker. I asked for a printout or a receipt and he treated me like I was crazy. I needed the receipt because the dealership was going to give me a refund and these people acted like a receipt was going to close down their business. I’ve come here for my inspection sticker for ten years. I’ll never ever come back. Absolutely terrible customer service.
Meineke Car Care on West Boylston Street in Worcester is ALWAYS great. We take our cars there for everything! Great customer service and everything serviced perfectly by sharp mechanics to our constant satisfaction. Thanks Meineke!
Bruce and Lynn Reed
Recommend this service station, I have kept a 20 yr. (Garaged) Vehicle running , consistently good repairs, fair prices, good people to due business with. Worth trying them. Knowledgeable. William j Trippi -Worcester/ greendale 🇺🇸☮️
I wasn’t going leave a review but they’ve sent me two texts asking me to so here we go. This Meineke tried to sell me a new compressor for my AC that I didn’t actually need. They charged it and told me it wasn’t working and told me I needed a new compressor and that they would take the $315 off for the charge with a new compressor for over $1,000. I declined and it turns out the AC worked fine. Wouldn’t trust them ever. Too bad they are making me give one star, it would be zero stars otherwise.
Super helpful and quick service. Will definitely use this Meineke in the future. Got a flat tire at the end of the day, they got a new one ordered and put on before noon the following day.
Great fast service, and they go above and beyond. I ended up suddenly needing to get my car serviced and was without a car. Not only was an employee kind enough to help drive me to work after getting my car dropped off, but after a debacle with missing the last bus to arrive before close, I was offered to be picked up and brought back so I could pick up my car the same day. This is immensely appreciated, and I want to share this super positive customer experience.
Great, efficient and fast! They’ve always taken good care of my vehicles. I’ve been going to Meineke for years and will continue to do so! Kayla at the front is a great first contact!
I come back every time because of the professionalism, honesty, and amazing customer service. Dave has serviced all of my cars since I first started driving. I have nothing but great things to say about Meineke on W. Boylston Street
I haven't been there for a long time but I called a couple Meineke other places They said come on over and drop it off and we will check it out that's our standard policy. I wanted to find out if it needed the brakes checked first.
I called this Meineke on West Boylston St and the person said come right down and an I will put your vehicle right up and check it out. When I go there three minutes later the bad news was when he showed me brake pads right to the metal. The job replacing the front pads and rotors was reasonable with in 1 hour.
I definitely will use this Meineke again for service and let others know what nice the quality service.
I would like to warn everyone about this establishment. This business lacks clear communication when it comes to what needs to be fixed on your vehicle. Not only that they lack the ability to give you a proper time frame as to how long it would take for your vehicle to be complete. When I spoke to one of the mechanics he was very unclear about what exactly needed to be fixed and how much it would actually cost. I advocated for myself and told them it was too much and they started to take money off the price ($200). I asked for an itemized list of what I needed to be fixed and he didn't sound happy about that. I asked for pictured of what needed to be fixed. He really didn't like that i asked for that. so half way through my rushed conversation with the mechanic (rude but he was trying to leave early, I get it but no customer service skills) I was sent over to another worker and he did his best to clarify what needed to be done. He explained two break lines and something to my exhaust. I quote I can do that for a few hundred bucks, I said no way then he said 200 bucks. was only charged 100. Once I got my bill they did half the work they said need to be done and was still charged the same price. I was told management would contact me and I still have yet to hear from him. I would suggest you take your business elsewhere There was no honesty or integrity in my business with them. Truly please head my warning and find somewhere else to go.
They replaced my mufflers. The also did not put my chrome covers back on and never said a word to me about it. 2 months later I’m following my car in a U-Haul and notice they were not there. I called meinekee. They said they were weld on the old mufflers so they threw them out. I asked why they didn’t tell me. They had no answer. Then they blamed me. Said well what would have done. Bought new ones. I said of course. It should have been my decision he said fine but then now. I could not believe it. So I paid another $80 to replace them too. Then they tried to sell me tires too. I will never go there again. So upset.
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