This rating is based on customer reviews, inventory size, pricing, and service quality
Exhausted Inc in Worcester, MA earns a strongly positive verdict: 92/100. Reviews praise friendly, professional staff, top-dollar pricing for catalytic converters, scrap, and precious metals, quick cash/check payouts, minimal wait times, and a clean, organized shop. Customers highlight fair dealing and clear help with paperwork. A few negatives cite miscommunication about what items they buy (e.g., certain motorcycle exhausts), feelings of low offers, and curt service. Limited data on parts inventory or finding parts. Overall: fast, courteous service.
What clients say about Exhausted Inc in Worcester (MA)
I’ve been here three times and on all three occasions, Darrell has been nothing but cordial and fair, an all-around solid dude. These guys are the best, and I hold them in the highest regard. A+ recommendation, no doubt about it.
I brought my catalytic converters to Exhausted Inc. in Worcester, and they were hands-down the best. I went to three different places, and these guys offered top dollar. They pay in cash, no hassle—in and out quickly. The service is excellent, and you can tell the staff is genuinely happy to be there. Highly recommend if you want a smooth, professional experience!
My name is Tony, and I reached out to Luke after researching several companies in Massachusetts to sell my gold and silver. From the moment we spoke, Luke stood out for his kindness, professionalism, and understanding during a time when I was facing a tough decision.
He made the entire process incredibly simple and stress-free. His warmth and responsiveness made me feel as though I’d known him for years. When I arrived, his exceptional customer service exceeded my expectations. He even went above and beyond by offering to help carry the silver to his office.
I wouldn’t consider doing business with anyone else. If you’re not working with Luke, you should be—he’s not only highly skilled but also a genuinely wonderful person.
Royal waste of time. Emailed them to confirm they would buy my motorcycle exhaust with a cat and they said yeah bring it in. I get there and the idiot says “oh they ain’t worth anything”. Cool bro, shouldn’t said that before I drove 45 mins to get there and I left work early. I wasted an hour of work time for nothing.
Best guys I've dealt with in a long time. I've been going there for a few years now, and it's the only place where I walk out with MORE than I expected.
I am a fist time customer and was amazed at the friendly and courteous service I received. Their shop is very clean and organized. It truly was a pleasure to do business here. I HIGHLY recommend this company. Thanks guys!!
Un educated on catalytic converters... Already knew what they are worth from experience and other offers from the "middle man",u would think u would get more going to an establishment that "specialize" in these seeing what there business is named but I guess not..its a shame they take advantage of people
I had a ring I was trying to sell. Instead of selling I got an education on rings, by someone who knows what he's talking about. It was a great experience the place was neat and organized. The father and son that run the business are top notch. Very friendly and curious. Highly recommend this establishment for all your needs.
A+++ This is the place to trade in your gold and silver (and probably a bunch more stuff that is taking up space in your garage or basement.) The staff here are so delightfully friendly and helpful. And you can bring such a wide variety of things here including precious metals (all that old jewelry that has been hanging around), electronic scrap, batteries, etc.
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