What clients say about Budget Auto Deal and More Services Inc in Worcester (MA)
Horrible! They sell you shit cars that dont run! Won't fix it properly and will not answering any questions or give a refund when told you want one back. They ignored your calls and refused to give any answer for anything. DO NOT BUY FROM THEM ITS NOT WORTH IT!!!!!!
THESE PEOPLE SOLD ME AN UN-SAFE CAR NOT ROAD WORTHY. Do yourself a huge favor and do not purchase a vehicle from this place. They buy auctioned cars and re sell which is whatever. They don’t provide you with a title for the vehicle since they don’t own the car until you pay them and they pay the bank. They also could not produce a title at the time of purchase, then had the audacity to charge me to ship the title to me VIA mail.
Here’s the best part, the sold me a car that was NOT ROAD WORTHY. not only was the listing completely misleading, the car had significant damage that they tried to withhold information when asked. They sold me this vehicle with a rotted rear end. This car at any moment could rot completely and kill someone on the road. These people are the farthest thing from professional. They are running a shady business and take advantage of people. The only thing they did a really good job with, was living up to the typical car stealership stereo type. DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE.
This place sells cars in terrible condition. My husband bought a car here to surprise me, but he ended up being the one surprised. On the very first day, the starter motor failed and left him stranded on his way to work. He had to call a tow truck, and when we took the car to a mechanic, we were told it also had oil leaks. We had to replace the starter motor and fix the leaks. This car was unsafe for our children. My husband paid $3,100 for the car, plus $75 for the tow truck, and another $1,400 to the mechanic, and the dealership refused to take responsibility. Very disappointing experience.
Bying a car here is probably my worse car decision I've ever made. Buy at your own perril. They just buy junk cars at auction and resell them to you. My suggestion: get the car inspected immediately after buying. And remember to return within 7 days for refund per Mass Lemon Law.
Sold me a car with parts missing and failed inspection. The vehicle is under lemon law, and this dealer is trying to run me around. Won't give me my money back. Also making me wait for any repair. Will be calling The State Attorney General, as well as police.
I’m only giving 2 starts because they did help with my last issue.
BUT I bought my car less than 30 days ago. They insisted it was a great car and I’d get a long time with it.
First day I left, tire exploded. Was told it was weathered when I had to go buy a new tire.
Then the solenoid was messed up so it wouldn’t start.
Then the pulley snapped and belt came off which left me and my two kids on the side of a busy Highway until 11pm.
Now the alternator went. It was smoking and cracking. Now it’s dead completely . Can’t even get the trunk open.
I called texted and messaged many times and they will not answer me .
3 tows in less than 30 days ? Not okay!
Great service and honest. Told me what the problems were with the car before driving to MA. Drove all the way from Philadelphia for a great deal on a Audi A3. A bit worried because the car had rust but it’s something you have to expect when you buy cars in MA.
I gave 5 stars because they were honest about selling the car “as is” and I was well aware it needed work. A lot of hard work was put into the car and it’s running like brand new. Will be using these guys again.
For the love of God, do not go to this place. I spent $5000 on a vehicle and have $4000 worth of repairs. He admitted to me on the phone that he did not even look at the vehicle before he sold it to me. I have a newborn and a family and a vehicle that is junk.
I have been so satisfying in this place that I will recommend it to everyone. I bought my first vehicle there 4 years ago and still working as the first day I got it. Thank you for selling another great vehicle to my wife. God bless your and your business.
Rosemary was very helpful with registering my vehicle. Good customer service and work around my busy schedule. Highly recommend if you need help with registering your vehicle.
Had a very pleasant experience with Rosemary she was very professional and helpful with my purchase. I highly recommend her if looking to purchase a vehicle sincerely Kevin Bryson
Rosemary was great! We had a issue with probate and she got it done with no issue. I would recommend her services. She I dedicated to the job. Thank you Rosemary.
Bought a car 106000k miles and had a transmission seal leaking. They fixed it for me but disappointed the car wasn’t looked at before they even sold it. A month and a half later the engines no good. Drove it for less then 3k miles. If you want a reliable car go somewhere that cares. Lesson learned though so thanks guys. Also watch out for the fake reviews on her page. Click on yellow pages and you will see it has her name written. She’s giver herself 5 stars. I’m taking them to court so if you want to deal with that go here.
Great customer service!! They registered my vehicle and made sure it was ready for the road the sooner possible. Bought a Subaru Forester from them and I’m loving it, really clean and healthy vehicle.
Rosemary is one of the most professional Sale Agent I have ever dealt with. She took the time to explain everything in detail and my needs were taken care of in a timely manner.
I recommend visiting Budget Auto Deal!
Great customer service. They will go out of their way so you are happy with your purchase. Great people to deal with, getting my next car from them for sure!
Bought a 2006 Hyundai from this dealer. Car was very clean had a few issues that Rosemery took care of. She has great customer service.and would recommend her to friends and family. Also very affordable cars!
Staff were welcoming and professional. Got a nice vehicle for a great price. Communicated updates every step of the way in polite manner. Highly recommend giving this place a look.
Sabe Español. Muy bueno
I've never been in one place that care so much about their customer until I got to this beautiful office. The general manager has so much skills working with people. I am very satisfied with the services she provides to my need. Thank you Rosemary De La Cruz for your support!!!
OMG, THIS IS THE BEST PLACE I NEVER HAD. ONE OF THE PERSON NAME ROSE MARIE, SHE'S THE BEST, SHE'S SO CARE ABOUT HER CUSTOMER, WHEN YOU COME TO HER. I WOULD NEVER REGRET THE GOOD SERVICE THAT I HAVE THERE. THANKS AGAIN AND MAY THE LORD CONTINUE TO SUPPORT YOUR BUSINESS.🙏🙏🙏🙏💟
Just got my 05 Honda Accord on thursday and iam beyond happy with the car , the pricing and the service i was given by everyone there !! They have a great selection and i highly recommend this place if u are in the market for a car!!! Thank u so much Budget Auto Deal for my new car !!!
I went last year to this dealership to buy a vehicle for my wife and we love it. The customer service is excellent. I recommend this dearle great price and great vehicle.
I drove from Taunton to Worcester because I was told car was in excellent condition.well I guess everyone has their own idea of what excellent means.this place does make sure tires are new and autos have fresh oil change.also the clean and amorall engine compartment .inside of cars are clean.they have a good selection.the lady that I talked with was great.i did test drive two cars.one needed brake pads and rotors.not a deal breaker..the other car shimmied on ecceleration.i am giving 4 stars because this is during pandemic and the guys were probably down to the last few cars that were passed up. I would trust doing business here
Bought a car there, basically bought a piece of junk. All it does is break down. Haven't been able to drive it, drove it home and the engine light went off. $ 700.00 job after 8 days from buying it! The first week it broke down 4 times, not to mention the breaks went completely out and I almost crashed going downhill.
I went to this dealer in search of a car. They have amazing customer service. I felt welcomed and they answered all of my questions. They have extensive knowledge in cars. They also have amazing prices. I would definitely recommend this dealer to family, friends or anyone looking to buy a car.
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