What clients say about Father & Sons Auto in Malden (MA)
I had a great experience at Father and Son Auto Body in Malden. From the start, they were extremely patient in walking me through the damages and explaining the pricing in a way that felt fair and transparent. Communication was excellent throughout the entire process—Kevin kept me updated and made sure I knew if any additional work was needed before moving forward.
There was a small hiccup along the way, but kevin handled it quickly and professionally, resolving the issue without any hassle. That level of accountability really stood out to me.
What really impressed me was how efficient they were. Based on the extent of the damage, I expected the repair to take around two weeks, but they had everything completed in just one week without compromising quality. Overall, I really appreciated their professionalism, honesty, and quick turnaround time. I would definitely recommend them to anyone looking for reliable auto body work.
Kevin and his father sold me an inoperable car. I was promised the vehicle would be fixed (it has not been), I was also promised a refund (which has also not happened. This business is ran by a group of swindlers, patrons beware.
Amazing service and very friendly staff. I’ve had my car repaired here three different times, and each time it was completed promptly and within the promised timeframe. Highly recommend giving this place a try!
BEWARE!! The owner Ed forged My signature on legal documents!!! I confronted him about it and he created a lie that a female worker (that does NOT exist) forged the signature. He even admitted that he did it "the female worker" did it another client. A TRUE FRAUD!!! DO NOT GO HERE!!! HORRIBLE AND UNETHICAL BUSINESS AND TERRIBLE CUSTOMER SERVICE!!!! the work was complete not perfect but finally complete after a weeks. Such a BAD EXPERIENCE with Ed, the owner specifically.
No valla a este taller mi trocar duros 2 meses en ese lugar y me la entrego en el mismo estado en la que vino a buscarla ahora mi trocar ni prende y no cojee la llamada ni responde lo msj tengo lo video foto y todos para que me responda por aquí y respóndeme cómo le respondes a todos que la troca no estaba allá le dijiste ala garantía que cambiaste transmisión siendo mentira dejaste todas la luz de tablero prendida solo la apagaste por 10 minuto desde que recorrí 1milla predio todos de nuevo ladrones
extremely unprofessional and dishonest!!! they promise deadlines and don't meet it. They returned the car without even being touched/fixed and they still charged for the service not provided. Scammers!! Don't waste time taking your car there.
KEVIN DIAS and EDIMILSON are not TRUSTWORTHY, don’t believe them. Don’t leave your car at this location. Kevin said he was going to fix my and and never did, I paid $650,00 Dollars for NO SERVICE. They both lied to me! and said they’re going to fix it so I even thought I believed they’re word and left my car there 4 times and every time was an excuse. They have 2 places one is located at 495 Broadway Malden and 53 madison st Malden FATHER AND SONS AUTO.
Worst mechanics in Massachusetts. They stole $650 from me, I paid for the service and they didn't even touch my car. DO NOT TRUST THEM EDIMILSON AND HIS SON KEVIN DIAS. They keeping making up stories after stories.
Was extremely unprofessional. Didn’t answer any questions regarding a timeline for vehicles pick up. Car still doesn’t work right….. after being there for almost a month more than expected. When feedback was given to the employee he got extremely defensive and was EXTREMELY rude. Recommend anywhere else until that kid gets fired.
Would not recommend, worked on my jag, wanted money up front And lied about when the transmission would be done, took the longest time to get an axle and had to go there for him to order it because I couldn’t get a response from him, he ordered the wrong axle TWICE, had to get the axle myself cause it was taking so long and Ubers aren’t cheap, wen finally said and done the transmission squeaks and knocks at times I bet they didn’t change the transmission fluid, they tried to charge me the most to put the axle in, even after all the time wasted, which I get, labor ain’t cheap, but when the service is professional, my brother does business with the son and recommended him to me but he didn’t kno I was his brother and the prices he gave me compared to him; terrible
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