WAR Automotive Technology in
Malden (MA)

My dealership quoted me over $1000 to fix my driver side mirror. Not to mention other fixes like my tpms and a daytime bulb. Miguel said if I could find a good aftermarket part he’d install it along with the other things. His charge? Less than half of what the dealership was asking of me. Super easy transaction too. Dropped off my car beginning of the day had it by the end of the day. I am very happy with my service from Miguel and his crew and I will be a regular from now on when it comes to my car repairs.

I brought my car at W.A.R for a brake replacement and had a fantastic experience. The team was transparent about the costs. They finished the work right on schedule. It’s hard to find a shop you can trust—I’ll definitely be back

Miguel was super courteous and helpful! The price was also reasonable…I will be coming back for future services (although hopefully not often)

I took my X6M to service a “in your face” noise on the left wheel: they never drove the car to diagnose the issue and told me they couldn’t remove the wheel because of a striped bolt. I bought a 20 bucks tool on Amazon and removed the wheel myself in 5 minutes. They even told me that they’d need to break a $1500 wheel to service it. They have a very apparent issue - They don’t know anything about BMW and pose as they do. Maybe fine for any other popular car brand, NOT BMW

I had a tire that was losing air pretty badly and stopped by WAR Automotive Shop for help. Miguel was incredibly friendly, honest, and helpful. He helped me add air to the tire and took the time to explain what was going on, giving recommendations that were truly in my best interest, not just trying to make a sale. It was clear he was trying to save me money and do the right thing. Really refreshing to find an auto shop with this level of integrity and kindness. Highly recommend!

I brought my car here for a brake diagnosis and repair, and they were amazing. Even as someone who knows and loves cars, it can be intimidating trying out a new mechanic. After my experience here, I’ve definitely found my new regular place. They were friendly, honest, accommodating, and fairly priced. What else is there to look for? Miguel at the front desk was great. Explained what the diagnosis was when they solved it, went through my options, and provided pricing right then before I decided what I wanted to do next. I moved forward with the repairs, and he called me as soon as my car was ready. Give this place your business; both they and you deserve it.

I could not recommend this business more!! I called Miguel the day before leaving for my wedding, panicked because I was quickly losing air in my tire and had to drive over 2 hours the following day. He took a look at my car immediately and very quickly and efficiently remedied the situation. He was so kind and compassionate throughout the whole process and took a very stressful situation off my plate! I will only be bringing my business here for as long as I live around here!

I truly can’t say enough positive things about this business. As a woman, it’s really important to me that auto shops don’t speak down to me or try to take advantage. Wil and Miguel were incredibly kind, informative, and honest. I had a few repairs taken care of on my wife’s car and then brought my car the next day. The biggest sign of an honest shop is telling you when it’s time to stop investing in your current vehicle. My almost twenty-year-old vehicle is now ready to retire, but a lot of places could have ignored obvious structural integrity issues with the vehicle and try to sell you brakes, filters, and then some. Anyway, if you’re looking for honest and trustworthy auto technicians, WAR automotive is the spot.

I can't say enough about this place! Very honest and fair prices, wouldn't go anywhere else for my car needs! Miguel is always so helpful and goes above and beyond to help his customers. Tries his best to fit you in when it's so busy. He's a huge asset to the company! Thank you!

I’ve been a customer of WAR for a pretty long time, albeit I’ve been lucky not to have many car troubles in the past few years. But as “luck” would have it, and as I passed my old friends as WAR this morning, I noticed a flat tire. These things always happen when you’re feeling out of luck, or when you least expect it, and aren’t prepared for it - please not today!!. Today was one of those days, and this was about to put me over the edge. I popped into WAR, as it was just around the corner, hoping they would help me out- and what a warm welcome I was given by Will & Miguel. Not only did they remember me, but they fixed my tire right up on short notice and I was able to go about my day. I couldn’t ask for better service, these guys are truly kind! Truthfully, every interaction with them has always been a good one, but simply reminded of it today and wanted to share.

I found WAR after I went to Frank’s Auto in Eastie and felt super taken advantage of. I just moved to Boston and wanted to find an auto shop I could trust and wouldn’t overprice or oversell me as a female. Miguel was the best in helping. They replaced my car’s brake discs, pads and a caliper. I ran into some medical issues and they kept my car a little longer than planned. They also gave me 1 year warranty on parts and the job. I walked away feeling quite confident and that my car was taken care of. I now will only go here.

Will and Miguel are always a pleasure to talk to, and there's a reason that this shop ONLY has 5 stars! They do great work (even when I need crazy stuff done), and are honest, down-to-earth folks. I've been coming here for the past 4 years, and they never push me for unnecessary services. They will always offer their advice though! Prices are great, and the proximity to the T is incredibly convenient!

I'm so glad I found positive recommendations for WAR Automotive! Miguel was so pleasant and helpful, fitting me in for a headlight repair so I would be safe driving at night. Definitely will be my go to shop for all my repairs.

Been coming here since the old owners and noticed no difference when the new folks came in. That’s how good they are. The most consistent fair priced car repair place in the entirety of MA. I say that with full confidence and here’s why. Last time there was a minor error with my oil change causing a little spill. Needless to say I was frustrated, but I came in peace and knew they would resolve it. Miguel was quick to resolve it no problem. We had a great chat while he took me first and made sure it was done from Scratch. Also letting me know that the rest of the spill would be cleaned up in May when I return. I was more than impressed with the service and is a true testament with how honest they are. I am and will be a customer for life. They specialize in all repairs and have extensive knowledge of any and all cars. Simply put. They are the best.

Crew here at WAR is top notch! Miguel is super friendly, knowledgeable, and easy to work with. Will is a great tech and runs a honest shop! Justin is a very skiiled tech that'll fix anything. These guys are reputable and get it done right!

Had an extremely pleasant experience here with when I came in for a vibration issue that a dedicated wheel repair place couldn't point out. Will and Miguel were very astute in finding the issue and did not have any unnecessary work done that wasn't needed. You can tell that there is a very sharp demeanor when it comes to how they approach their work and relay it back to the customer in a very transparent way. Overall - This place is amazing for anyone with a Euro car. Looking forward to getting more work/maintenance done here in the near future

We have been going here for years and have consistently had an incredibly positive experience. Not only is our car service superb, but we also have a wonderful experience with the employees every time. Their customer service is phenomenal and they make a rather dull task an enjoyable experience.

I wish there were more companies like them that existed today that operated with integrity. They were able to get BMW parts for my BMW X3 at less than 1/2 the price a BMW dealership was able to - which had returned my car unserviced and claiming the service it was brought in for was done when it was not (including oil change and with a broken windshield wiper, that was broken in their care after keeping it for days beyond what was quoted). They were great at explaining what would need attention and when - and didn't try to sell me anything my car didn't need. They came highly recommended, and I would recommend them to others in a heartbeat!

I own a VW and have found limited options to have my car serviced and/or upgraded. This leads to frustrate and stress when I need work done. I was interested to find this business before I needed work. Yes, I found, thought, and planned on using this shop before needing work. I am always pondering my next upgrade/project, what I can (and can't) do myself, and who will provide the best service to me and my car. Who works on my car and how they do the job is very important to me. I had an alignment done this week. On pickup they showed me the results, this is interesting to me. I pondered the results after the fact, but didn't understand some aspects of the results. When I returned to ask, both out of curiosity and to settle any doubts, I had the opportunity to discuss with the owner Will. Will explained exactly what I needed to hear. I am very satisfied with the work, the timeliness of the job, my conversations with Miguel at the front desk, and the honest and informative conversation with Will. I look forward to returning with confidence at my next automotive need. Thanks!

My spouse and I take our vehicles to WAR for all repairs/maintenance. They are by far the most honest, communicative, and fairly-priced mechanic we have ever visited. They have our trust and business for as long as we're living in driving distance! Special thanks to Miguel for always being so helpful and understanding.

All the 5 stars reviews are true. I'm so glad I found this place. They are consistent with their quality and prices are fair. They are communicative and would advice what needs to be fixed now vs later. I took my cooper here thinking I need to change my shifter, but they fixed it via a much economical way. They are booked at least a week out, so that also tells how busy they are and people are willing to wait for their service!

If I could give 6 stars I would overall no other better place then this one here I highly recommend they really know what they are doing and are really helpful and friendly throughout the whole process these gentlemen have taken exceptional care for my BMW 550i even tho the car hasn’t quite taken care of me haha but anyway best place I’ve been to I highly recommend over the BMW dealership. William is an awesome tech with more experience than the regular BMW dealership tech just know they will really take care of your car and won’t rip you off like the dealership!

I finally found a local mechanic that is friendly and I can trust. Miguel and the rest of the team have been amazing so far! They are honest, professional, and take the time to help you make the best decision for your vehicle - helping to avoid unnecessary spending. They have serviced my 2004 and my 2013 Jeep Grand Cherokee's in the last 3 months and WAR Automotive will continue to be my first choice when I need future repairs.

I've gone to WAR several times over the past year and strongly recommend them. They are polite, informative and honest, twice telling me I could wait on certain services while nudging me to prioritize other (cheaper) services that would better address my issues. Their pricing is decent and, most importantly, transparent. This is the most professional auto repair shop I've worked with and I'll keep coming back to them for as long as possible. Just be sure to call a week or so before you want an appointment: they book up fast and it's easy to see why.

The team at WAR Auto has been terrific. They are attentive to detail, do great repairs and work with my schedule. Honesty is paramount and they take the time to walk me through the repair. And we never feel overcharged (which we've experienced elsewhere). Great team!

WAR Automotive is the BEST! They should add a SIX STAR RATING, and maybe A COUPLE OF DIAMONDS for WAR. The service is CONSISTENTLY STELLAR. The people are SUPER FRIENDLY, HELPFUL and most importantly SUPER HONEST. I've been a customer for several years and WAR has ALWAYS done right by me. I had an old car and WAR helped me keep it on the road for way longer than I ever believed possible. Their recommendations have been on the money and their PRICES ARE MORE THAN FAIR AND REASONABLE. I have recommended them to all my friends and those that have had work done at WAR have become customers too. Actually, it feels less like a "customer" and more like part of a family. Worth a trip from anywhere! There are three people you HAVE TO TRUST to get a good nights sleep, your significant other, your doctor and your mechanic. I sleep like a baby.

Needed my A/C compressor replaced. Dealer quoted over 3x what WAR charged. Service was polite and professional. Turnaround time was surprisingly fast. I will be returning if my car needs future repairs. Update: I have returned here several times for various other car fixes (I drive an older car, issues happen). Every time the staff are super helpful, polite, and honnest. Communication is excellent. I'm glad to have found this shop.