Keplinger's Automotive Center in
Hagerstown (MD)

​I was traveling cross-country when it came time for my regular oil change. I usually avoid the quick-lube places because I travel a lot and need a thorough check, and this shop delivered exactly that. ​They got me in same day, the shop was spotless, and the staff was incredibly friendly. The young technician who serviced my van was very polite. I watched him work—he was clearly not rushing. He took his time lifting the van, checked all the vital things, added air to the tires, and topped off all my fluids. I was particularly impressed that he checked my brakes and even found and replaced a missing pin from my heat shield. ​Thanks to their care, I feel completely safe continuing my 8-month trip across the US. If I lived in this area, they would be my go-to auto shop without question!

They are always friendly and knowledgeable. Very honest business to deal with. I have used them several times on different vehicles and they always make it right.

Excellent service! Easy to make appointments and very convenient location. Even took me once without an appointment for a quick tire repair. Friendly and experienced staff.

I took my car there on the recommendation of the emmisions testing place. The mechanic told me he didn't even do any work. The service writer then charged me $50 just to get my keys back. Never again. It's a clip joint. Go somepmace else. At least the mechanic was honest, but to no avail.

Top notch shop! From Barb answering the phone and being super professional, to poor Donny who had to come tow my POS pickup truck when it wouldn't start, sorry dude and to Tim who did the diagnosis and figured out the key fob had taken a dump, these are good people! The work, communication and pricing are all outstanding.

Keplinger's towed my vehicle because it wouldn't start. Within 2 hrs of it arriving at their shop, it was fixed and ready for pickup! Tim is super friendly! I highly recommend Keplingers!

I had an oil leak Coming from underneath my car. I called Keplinger's and made appointment. Dropped my car off at garage the night before (they have key drop box). Got a call the next morning after they found the source of leak. I gave them the "go ahead" to fix it. They were prompt and professional. I had my car back by the end of the day. These people are first class. Thankyou so much !

The people were friendly and helpful, and I was initially going to have them also do all the work needed done on my van, but after getting home and realizing that I was charged 17.50 for "shop fee" for supplies used and stuff for a battery they didn't even install. I understand the shop fee so that they don't have to nickel and dine you over screws and whatever else but why they would charge it on a part that doesn't even need any extra parts even if they had been the one to put it in. Super shady billing practice that seems more like it belongs in a slimy used car lot.

My daughter and I were traveling home to Ohio when we somehow got a nail in a tire. Scott took our car in right away and repaired the tire. 30 mins and we were on our way. SUPER FRIENDLY AND GREAT CUSTOMER SERVICE! If we lived in the area we would definitely give them more business!!

So,I was referred to this place by my work,and I couldn't be any happier.If they had more than 5 stars I'd rate it higher.Theyre very nice and very efficient.Yes they are a bit expensive,but,I couldn't ask for anything more from them in regards to their service.Also the lady barb at desk is also a pleasure to talk with and figure things out before getting work done. I'm very happy they got my part in got me in and out thankfully and now my car is purring and not so hateful sounding. Thanks again for your excellent service

My boyfriend & I brought his 2012 Sonata in, it had trouble starting for months we were jumping it constantly. Check engine light came on saying map sensors and abs so we brought it in to get an estimate. We knew there was an issue with the drivers side door sensor & the light was messed up didnt always shut off but our old mechanic never thought anything of it the hundred times he tried to solve this issue so we ignored it. Well just as we suspected, that was the issue all along. It was staying on draining from the battery. They got it fixed same day without it costing us an arm & leg! Ty ty !!!

Took car in to get second opinion on coolant leak. Not only did they save me money but did it with great customer service. Scott went above and beyond to get my car done on time after the dealer delivered the wrong part. Plus I like the fact they use OEM parts. Will be returning for any future automotive repair/maintenance needs.

I scheduled an appointment online which was SO CONVENIENT & took my son to get his car inspected & it passed first of all & in my 25 years of getting inspections I don’t recall a time when my car just simply passed without at least a little something needing fixed or replaced & not saying it shouldn’t have passed because it had just passed another state inspection but to me that shows they’re honest! Also, they were respectful of our time & it took less than an hour plus by the time we walked out the MVA already had the passed inspection in their system which made it very simple. I’m very impressed & will definitely be using them again & recommending them to my friends & family!

Our car is a 2004 GMC. The engine light was blinking, the inside lights wouldn't turn off, it sounded bad, and we could smell gas. We got it checked and the code said that it was either the catalytic converter or spark plugs. Luckily it was the plugs. We sent it in and got it back the next day. We drove it normally for a day or two and it sounded and ran better. After like 2 days the light came back on. We don't know what's wrong with it now. It still runs fine though. The customer service was fine. Just basic customer service. I would rate it 3 stars but the check engine light is still on, so... yeah...

Took my centuries old car in because the ac wasn’t working. They had it fixed quickly and it didn’t cost a fortune... Also the lady at the front desk was awesome, and I think that says a lot about a business. Your first point of contact is your first impression and she set the tone for a good experience. Thank you!

Thank you for being honest and diligent with your work. I had multiple issues with my Durango and they took care of it all! I had previously taken my car to the dealership and they never seemed to fix any of my problems they only made more… So I decided to take my Durango to Keplingers and I’m very glad I did. Would 10/10 recommend and come back for another service!

I had a wonderful experience at Keplingers! The service was excellent and fast. Scott was able to resolve an issue with my vehicle that the dealership couldn't fix (or didn't want to fix). I will be taking my car here from now on. Prices are good and they do awesome work. Thank you!

I made an appointment the day prior just for a regular MD inspection. The man on the phone was very nice and accommodating but never told me when I should bring the car. Yesterday, went in, and they told me I didn't have an appointment. They still fit me in and it was done after 40 some min. The service is fine but I was irked at the man's hospitality in person.

Me and my kids broke down near Hagerstown in the middle of the night on a trip from NC to NY. I had my van towed to these guys. They were amazing! I called first thing in the morning, they quickly diagnosed the problem(bad wheel bearing and brakes) and had me and my kids back on the road within a few hours. Phenomenal service, good prices. Highly recommend! If I didn't live so far away I would definitely be a repeat customer!

Had a new opti put in my '95 Corvette. I dropped the car off with a completely dead battery (so I assume there were no codes) and they were able to diagnose the car within minutes and get it running within a day. The mechanics working there have been in the business for around 30 years and have experience working with older vehicles. I would definitely trust them to work on any older vehicle over other mechanics in the area.

What an experience, went in for a simple alignment was done magically in 15 minutes because it was "all Green" per the alignment machine yet they could not provide a read out of the alignment test due to "the printer being out of ink." Okay, moving on I pay trust them and then go out to my vehicle outside and go to leave and there is grime and grease all over my steering wheel. Especially with everything going on in todays world you would think the mechanics would wipe down the car etc if they knew they got it dirty. The owner Scott did come out and wipe it down after I went back inside to ask for a wipe. I was very disappointed in the outcome of a simple task all around for a mechanic/ "family run business" if I wanted to deal with this type of corporation style service I would have taken it to the dealer.

Jason and Scott are two of the best mechanics on the planet. Both treat you with respect and always give you an honest answer about your car. They respect you as a customer and never try to sell you something you don't need. If I were you, I would give them a try. Most places make you feel let down and frustrated with their service. I've always felt relieved and happy after my visit. And that's the way it should be. These guys have over 40 years experience. I will never bring my car to anyone else, just them and only them. Because they always give great service and keep my car going.

I will only use this garage for my vehicles. They're honest and make no attempt to overcharge for their exemplary service. Every problem my wife's Tahoe has ever had has been repaired quickly and the work has been inexpensive. There are very few shops that meet my criteria and standards in this area and keplingers automotive center has never let me down. If you want your repair done correctly and in a timely fashion I could not recommend any other garage.

I recently moved in the area (a year ago), and I found this shop to work on my 2005 car. I used them multiple time in the last 12 Months to do State inspection, oil changes, mounting tires, A/C fixes, change starter, and they have been so far the best garage I ever been to. It all starts when you walk in and get greeted by Barb which is a fantastic person to deal with. All mechanics are nice and explain the situation. No pressure on changing unnecessary parts but just an honest opinion. My A/C was a simple fix even though I told them I was worried it could be worst, they didn't try to sale me a "new" system like previous garage shop did. A year later, it still works. Honest price, honest people, and flexible on their schedule. Can't ask for a better mechanic. I trust them.

Amazing shop! They got me out of a bind the same day by compressing a set of springs for my 1/2 ton truck and loaded new shocks into the springs. A few hours later I took the truck by for an alignment and it went perfectly. The truck drives better then new.

My husband and I had to replace out brake pads and my father and mother in law also needed car maintenance. I was pressed for time because I needed my car for work the following morning. They had both of our cars ready within 3 hrs and all done at a great price. This is a very trustworthy and customer orientated business!

I have been taking my vehicles to Keplinger's for 20 year. I have never had any type of problem from anyone that works there. They are honest and up front with you. They will not try to sell you a service that you don't need. Their facility is clean including the restrooms which is important to any woman. What I like about Keplinger's is they take the time to talk to you about your vehicle and answer any questions you may have.