This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for Battery One in Hagerstown, MD is overwhelmingly positive (97/100). Reviews praise fast installs, knowledgeable, courteous staff, and consistently great prices—often beating auto stores and AAA. Inventory is broad (car, truck, motorcycle, golf cart, phone, watch, key fob, AA/AAA), plus custom cables and even mobile help, and they often have what you need or will get it. Wait times are short, with many jobs finished in minutes. Warranty experiences are mostly smooth with quick replacements, though one review reports a testing dispute, suggesting rare inconsistency. Overall, service is fast and professional.
What clients say about Battery One in Hagerstown (MD)
Battery one was amazing today I called them because my car wouldn’t start and they gave me options and pricing for bringing it in or coming to me for an install at my house. Luckily, I was able to get a jump start and get it to the shop. They installed the battery as soon as I got there and I was back on the road within 20 minutes. Excellent service and excellent communication. I can’t recommend them highly enough. You will not be disappointed and they’re half the price of everybody else in the area.
Had a great experience after being referred by family. Darren did such a quick install. Had me in and out in 5 mins. The price wasn't bad and came with a great warranty too! Will definitely use them again the next time I have car battery issues.
The battery I bought from them a year ago was getting weak. They checked it and said it needed replaced. They replaced it free under warranty. No questions asked. Great service!
Replacing my battery was so easy with Battery One! They were recommended by a family member, and they did not disappoint! Darren did a quick install and rang me up. He was kind and thanked me for my purchase!
The whole ordeal took less than 20 minutes for me, as I have an easily accessible battery. I personally saved $100 by choosing Battery One versus purchasing a battery from an auto store.
Battery One also sells watch batteries, key fob batteries, as well as, industrial grade AA and AAA batteries. Christmas is coming and all of the toys need batteries! Lol
Highly recommend Battery One!
Bought a battery in January and it started going bad in November, not wanting to start. Went back and they immediately replaced it. Definitely recommend this place!
I just bought a Battery for my vehicle on July 28th 2025. My battery light has been coming on but when driving for a little it goes off. If I let the car sit like 15 hours without driving we have to jump it to start. Well I took it to Advance Auto with the battery light on and it said Replace Battery amd said it was only 12 volts. So this morning I took amd went to Battery One because of the light coming on again. ONCE I got over there tgeblight went off. I KNEW it would because Anyone knows When you drive a car it charges the battery. They tested it and said it was 13 Volts and said the battery was good. I COULD leave. I SAID no The battery is bad. It charged while driving over here. The man said Ma'am What do you want us to do about it. I SAID I have my receipt and I want a different battery. He said No I wont do that. I SAID what I paid for a new battery and it should be a good one. He said According to out test it is good its 13 Volts. I SAID yeah Because I just drove it from Waynesboro to Here. And He said I could leave because they weren't giving me a new battery even with me having a receipt for this one because It was charged and testing good by the time I got there. Or he said I could let my battery there a few days and he could test it in a few days. I WAS mad and left because I dont k ow I would be getting the same battery back or what. I should of read all the reviews before dealing with them. I WILL NOT GO BACK AND TELL ALL MY FRIENDS TO NOT GO THERE... paying that much for a battery it sure should last more then just 2 months
Best prices around, owner was super friendly and knowledgeable, wish I had found this place sooner!
Updating my review 3 months later after buying a new battery for my tractor. My truck battery died and I checked NAPA and Autozone, comparable or better battery was $20-40 less at Battery One. This is the only place I will go to to buy batteries for my vehicles.
The place to go for watch batteries. Wonderful service every time & batteries are put in for you.
People think only car batteries are sold here- but any battery that's needed- they have it or will get it for you. Much better than getting them online, then having to put the batteries in yourself. Prices are also very good.
Called for a battery change, service was quick and helped me a lot. It's great to see to have fantastic service in Hagerstown who's ready to service the community, helpful, professional and quick. They cam to my home within 20 minutes after I called them, and quickly changed the battery for a very reasonable price. Your hard work is really appreciated!
I've been dealing with battery one for several years for light truck batteries and golf cart batteries. Best prices in the area and quality batteries. Hands down best service. The employees immediately come out to your vehicle to see how they can help. It is also a great place to get custom made battery cables.
I can't think of a more pleasant person to interact with than Eric. I brought him a weird case: a 30 year old vehicle I imported from Japan that needed two new batteries, with the old batteries labeled entirely in Japanese.
Other shops hung up when I inquired. Eric quickly figured out the spec and recommended two different models. He clearly explained the differences in spec and price and got me on my way. Perfect fit and a slight upgrade from what was in there.
Can't thank Eric enough- friendly, knowledgeable, and willing to put in the effort to find solutions!
Went in on a Friday at 5pm to get an Anderson connector for my plow top notch service the guys even let me pull my truck in there shop and they installed it for me since I didn’t own the correct crimpers!!
AWESOME CUSTOMER SERVICE!
Great service providing us with the two new iPhone batteries that we needed. They work perfectly.
Darren was very helpful. Will definitely revisit them for vehicle batteries, etc. Highly recommend!
This place is the best!!! Prompt friendly service, only 20 minutes to have a new battery installed into my Silverado. $70 cheaper than AAA! They also replace batteries in your remote. I needed one and got two, they didn't just shove them at me but replaced while I waited. $3 each. Highly recommend!!
Top notch in my book for quality and price, and service.
I've been with Battery One since Sears closed there doors an never had to go anywhere else to get all of my Battery needs taken care of.
If you're in need of a Battery for just about everything under the sun give them a look before you go else where and spend more money an get crappie service to boot!
You want great service and no hassle purchase? Skip the auto stores and visit these guys! I purchased a new truck battery and after I installed it I went back and they verified my charging system is working.
Amazing place to go! The staff is very welcoming and friendly. Shout out to Darren, Tyler and Joe (give em a raise!) They tested my battery and replaced it right there. I will recommend this place to everyone
Sadly out of no where after lunch we tried to start our car and it wouldn’t start. At 5 minutes till closing time I spoke with Joe. He kindly stayed on a Saturday afternoon until I could get there to purchase a new one. I highly recommend Battery One! Thank you Joe!
The only people you should be buying batteries from.
Got my riding lawn mower working with zero issues and quality customer service. Took my almost 280k mile van in and within 20 mins i was back on road with brand new battery.
On top of all that- best prices in town.
Friendly and responsive staff. I got my car battery replaced there. Two people were in front of me and one was getting her watch batteries changed and the other one was getting a kitchen weight battery changed. So they do all sorts of battery stuff there. Prices were very reasonable. I would recommend.
Beyond pleased with the service. I almost never leave reviews but I was so pleased with my service today I felt it was more than earned. When I called for an estimate I was highly impressed with the kindness I received on the phone. All my questions were answered. The service itself was excellent and quick. Darren was willing to assist in a timely kind manner. The price was excellent. I had both my car battery and key fob battery changed in only 30 minutes. When the time comes for my other cars battery to be replaced I will 100% retuning to Batter One in Hagerstown. I cannot recommend this shop enough!!
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