Sam's Riverside Auto and Truck Parts and Salvage JunkYard in Des Moines (IA)
| Address: | 3900 Vandalia Rd, Des Moines, IA, United States |
| Phone: | +1 800-383-2163 |
| Services: | Auto parts store |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 50317 |
| Open Hours: | 8:00 AM - 5:00 PM |
Credit cards
Cash only
Description
Autoparts division closed 4th of July. Car sales will remain open.
for Your Vehicle!
Working time & Location
| Friday | 8:00 AM - 5:00 PM | |
| Monday | 8:00 AM - 5:00 PM | |
| Sunday | Closed | |
| Tuesday | 8:00 AM - 5:00 PM | |
| Saturday | 8:00 AM - 12:00 PM | |
| Thursday | 8:00 AM - 5:00 PM | |
| Wednesday | 8:00 AM - 5:00 PM |
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What clients say about Sam's Riverside Auto and Truck Parts and Salvage in Des Moines (IA)
I recently bought an engine from this company, and I regret it. After placing the order, I tried to contact them multiple times, but they never responded. The sales manager, Nick, took my order and payment but never followed up. I don’t know how they’re conducting business, but it’s incredibly frustrating. I’d advise others to be cautious and make sure you’re dealing with a company that processes orders and keeps communication open. Very disappointing experience.
worst services forever......Tried calling, emailing, nothing. The guy I was dealing with, Nick, just vanished after taking the money. Not even a courtesy follow-up. Feels like they’re running a shady setup. If you're thinking about buying from them, be careful. At the very least, respond to people and handle your business right.
Called on a Monday about getting a rear end for an f250. They said they would have it out in a day or two. Called Tuesday to see how far along it was because I live out of state and would need to plan for when to leave. They the said it would be Thursday before it was out. I called Thursday and the ended up hanging up on me. I Called right back and they said it would be Saturday. Called Saturday and asked what was going on and the dude on the phone had an attitude and said I'm surprised we are even here today because of an ice storm and then told me it would be out the next Monday and they would call when it was out. Waited till the next Wednesday to call back and then got put on hold and hung up on again. Edit: nick the sales manager just gave me a call and definitely tried his best to make the situation right and explained the miscommunication on their part which is why I changed this review. I can appreciate taking accountability and trying to make it right. They did have the best price on the axle so ig they are a busy shop. Nick offered a discount on future parts.