This rating is based on customer reviews, inventory size, pricing, and service quality
In Des Moines, IA, Wrench' N Go trends strongly positive overall—89/100. Reviewers highlight helpful, professional staff, fair pricing, and a clean, organized yard with broad, regularly refreshed inventory that makes finding parts straightforward; several note quick vehicle pickup and smooth sale experiences. Common complaints include poor phone responsiveness, a broken website search, and entry fees despite uncertain availability. A few negative outliers cite mismatched inventory and a serious title/purchase dispute. Net: great for deals and selection, but online/phone support is inconsistent.
Great place to sell a vehicle with no title, or if you want to screw someone out of their vehicle, also excellent for that. Did a lot of business with them up until this incident where they purchased a truck I held title to and then tried to tell me I could buy it back for a couple grand after it was stolen from me and no longer had a straight panel on it.
The best junk yard in town been going to the you pull it yr self way back when it was all makes autofarm when I was in high school the man who ran it still works for you guy awesome man always dealt with
This is your go to place for used car parts. Forget about the rest. Over the years I have found everything I have ever needed plus more from here. The staff they have are friendly and amazing! Yard is always nice and tidy and not a swamp. They go through every night and pick up every single row to make sure the next day is nice and ready for the latest crown of junkyard surfers!
I’ve been here many times and it is the only place in Iowa I go to for spare/used parts the customer service is always up to par and I never have any complaints
Wouldn't even give it a star if possible.. Don't waste your time at this place!!! Was given 2 options for the part I needed... 1st option didn't even have an engine in it so obviously didn't have the alternator either, 2nd option alternator already gone... asked for money back though it was just a little they said all we offer is what vehicle would be a match... wish my job could do inventory like they do... which is no inventory what so ever... they have no clue if they have what you need... they're just getting rich by letting you walk in back for no reason whatsoever and charging you for it!!! Complete waste of time, energy, and money!!!!
Looked around for a storage place. I’m thinking about using this place because Carly went above and beyond to show me all the storage spaces. It was very personable and had great customer service.
By far one of the best yards my buddies and I like to go to! Clean, organized, easy to access. The prices are great and the employees have treated us well. Have been and will continue to be future customers!!
Getting better. Cars are back off the ground. Mostly.
Don’t have to pay extra for a guarantee on the part.
Friendly staff. Glad to see the old white haired guy back.
His knowledge is useful. Thanks.
Wrench and go very easy to work with good pricing. Richard ,Cody and Brian from the back is awesome good help with good attitudes. Will definitely be back.
Both me and my boyfriend tried getting someone to call us back after he left a message and I did the online request for a quote. No response at all, we tried calling and only 1 time got a person who was very rude and hung up before we could even say anything.
I've had nothing but great service and great deals . I go there every weekend if not every other. Most of the time it ends up being a reconnaissance mission, but I always get a great deal when I find something I need. Thanks guys! See you this weekend!!!
I actually give wrench n go about a 3 because they have a couple grouchy ones working there and are not trying to go any particular way out of for ya. I give one of their employees the 5 star. Javier is his name and I was totally impressed by his word and he by far went out of his way to help me and that meant alot to me that he didnt brush me under the rug and actually followed up with me. He is AWESOME!!!! SUPER SWEET AND POLITE AS WELL. People like him makes a repeat customer out of me. Thank you sir,
I looked at a vehicle that was for sale and when I asked about it they had it listed on paper for sale at $1700 then a person said to change it to $1900 and now I have seen it for sale on craigslist for $2000(2005 Ford Escape). This makes me question what their ethics are and how they do business. Was told all they did to the vehicle was put gas in it and nothing else.
$1 admittance. A person can't really go wrong with that. Don't be fooled, their online inventory isn't 100% accurate. They understate what they have, so if you are in doubt, check it out. I pulled a few items that were pennies on the dollar, so for those that are budget conscious...this is a great place to spend your day. The staff were friendly and it wasn't too horribly busy. The inventory was on the less fresh side, but that happens in a high demand area.
Update: The parts I bought that were claimed as good, all work beautifully. So happy I saved a fortune with these guys and got my hands dirty.
**THEY ACCEPT TOUCH PAY TOO**
(Samsung, Google, Apple, PP, etc). This small feature just made them my best friend
Recommend.
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