Austin Used Trucks Parts in
Douglasville (GA)

If you're in a accident, don't let them take your car here. It cost me $400 to get my truck back the same day.

It was alright, we only stopped to ask for directions. The guy looked at us kinda crazy but he turned out to be a really nice guy. He didn't know where the place that we were looking for was either, but he told us to have a nice day.

They may have what you need. Very helpful service.

The receptionist was very helpful and really professional

Great place plenty of vehicles for needed parts

Awful customer service. Man at the counter was extremely rude and ill mannered

Absolutely would not recommend. The guy was insanely rude and inconsiderate to the customer. Wouldn’t let her go down the street to get the remaining $20 (since he added extra charges on from his original quote) and was completely rude.

Scott is very rude and quite frankly a jerk.

Good people and great prices!

Always a pleasure doing business with this place

I called to check on parts and was told they were in stock. They were rims that are hard to find, especially in a set. I drove 60 miles to their yard, only to be informed that it was a yard where you take the parts off yourself. The man I had spoken to on the phone failed to mention that fact when I told him I was coming to get them. Before I left my house, I had asked him if he could mount the rims on my vehicle and he said no. That might have been a good time to inform me that I would have to remove the rims myself when I got there, but he didn’t. Because of his negligence and non-caring attitude, I drove a 120 mile round trip for nothing. I would rather dive into a pool of my own vomit that ever do business with them.

Great place to get used parts. Got me a couple hard to find rest doors for my 1980 cutlass 4 door. Very pleased.

If your looking for a used part to fix your car, this is a good place to go.

Great service, had exactly what I needed!!

They were very helpful

The customer service is excellent. The pricing is fantastic. What you're quoted is what you pay. Very friendly and helpful people. Will be back again and recommend to anyone.

I have been here many times. The prices are good. Decent selection of many makes and models. They probably have what you need.

My mom drives all the way over here to buy a front bumper for my car that they said would be perfect for it. And once she gets over there she sees that’s its BROKEN! Not once did they mention that is was broken. And every other shop is closed for New Years so thanks a lot for wasting our time.

First day tell me a hundred and twenty-five for them to pick it up to take it to they are parking lot any day after is $15 a day well when I got there the price was totally different they said $175 for when it comes to the lot and $25 a day and their customer service sucks I will never go back over there again

When you're looking for that part no one else has they normally do

Even though it's a junk yard, it's not organized at all. No labeling of the "lots" where the cars are suppose to be.

Called for a gauge cluster they had it when and got it great people and great price highly recommend Austin's!

Great service and they had the parts I needed.

Scott and the guys are very friendly and usually have what parts are needed.Even the yard disassemblers are very helpful. Prices are very good.I shop here regularly, you should too.

Very helpful and a lot of part's for vehicles right here in our on backyard (Douglasville) .

Great people easy to deal with.

If I could leave a worse review I would. After my Father bought a transmission assembly he found several parts were missing. We called and they said they would ship, so we gave them a card number to pay for shipping. After about a week and no parts arriving, I called back and they said the card had been declined. Not sure how it was declined since it was my business card, with plenty in the bank. None the less I called back to check the number or give them another to use. I was promptly told I would have to call back later in the afternoon. When I asked if this was what they called service, I was told to have a nice day and hung up on. I'm not sure what is going at this place, but I would avoid it like the plague. Worst service I ever had over the phone. Go to a reputable shop to get parts. This is not one of them.