New Horizons Outdoors in
Douglasville (GA)

Love the selection..well stocked

They were very helpful and gave great service buying and mounting a trailer tire.

Took care of my trailer tire quickly. A little pricey though.

Great people and great service. They were extremely knowledgeable and helpful and were able to fix my trailer faster than anticipated

Customer here for over 15 years. If you need it they have it or can get it.

My enclosed trailer burned up a hub on my way through the area... I had to limp my trailer to the yard and leave it overnight while I found an axle to fit (off the wall size)... These guys took care of mounting the new axle and I ended up paying less than I expected. Thanks for the help

Jennifer and Steven took very good care of my new trailer needs. The store is well stocked for parts, tires, and trailer security. They do all repairs on trailers to get you back on the road.

Very Knowledgeable and courteous. Keep a huge supply of trailer parts. We've purchased 8 trailers through them and are completely satisfied with our products.

We were looking at first to get a trailer repaired and they handle it for a great price and turnaround time! The staff was so amazing we decided to purchase a brand new horse trailer. They have a great reputation and pricing highly recommended.

I have had the pleasure of working with New Horizons and I couldn’t be more impressed by them. Their staff is always going above and beyond. They are always very professional, knowledgeable and incredibly friendly!!! I highly recommend New Horizons to anyone in need of a trailer.

I passed by thinking to buy a trailer from them earlier this week, no one helped me the lady in the office was rude. As a young black woman I did not feel comfortable there.

These guys are great!!! Best price on a great trailer, great staff, customer service, and years of knowledge. Thank you, Jennifer, Steve, and Jeff! Great Team Here! 🙌🏿 P.S. Thank you, Jen, for the peaches as well. They were great! 😋

The reason why I give this place an one star rating is because I went there purchased trailer and the woman behind the desk was very rude. I did have a very nice interaction mechanic ( or one of the worker). This was rated 1 star The above is originally what happened but after a revisited the place they are a lot different, they were very helpful. Now five star

By far the best in the south! Parts,trailer sales,staff.... inventory you need it they have it. They got me back on the road asap with new Equalizers and hardware everyone is knowledgeable on the entire game! They are now are go to repair place. Highly recommend prices cannot be beat even labor rates are excellent. It's great to know we have repair facilities out here that still take care of the customer and not take advantage of a critical failure and try to profit on someone's misfortunes. Thanks to the team!

We are a Mold Remediation/Water Restoration company who use quality trailers to transport our commercial equipment safely. What a great experience! Amazing prices and customer service.

Very friendly staff and very helpful. We had been looking at trailers for about a week and someone mentioned we try NH. They have a few different lines of trailers and Steven explained each line and what the difference was between each one. Very helpful. My husband wanted quality and a trailer that would last. We ended purchasing a Continental trailer and my husband is very pleased with it. He liked that they do warranty work on the trailers they sell and he would not have to take it back to the factory. Great place and great people! Jennifer in the office is fantastic!

Just had about $1500 worth of work done on my trailer and the work was excellent. The reason for the 3 stars is because of the lady in the office. She is pretty rude to customers. I watched her raise her voice to a customer who was looking to buy a $15k trailer. Definitely shouldn't be in the customer service business with an attitude like that. Thanks to the mechanics and owner at new horizons for a job well done!

I love the people at New Horizon . They are very professional. My needs are always met. The lady at the front is so not a racist I deal with her on a regular basis. We talk about everyday issues. I would know if she is a racist after the first visit. I would not have to go back 5x before finding that out

Had tires installed on my camper. Completely honest fols there. Told me that the tires where not needing replaced yet. I went ahead and had them done anyway. Would highly recommend for your trailer repair and maintenance needs.

They did an awesome job installing the trailer braking module in my truck. They are working on my trailer after it was hit. Parts are slow but that is expected right now. So far every looks good.

Couldn't find the trailer tires I needed anywhere. Called and spoke to a very nice young lady who told me they had them in stock and gave me a price. Went and picked them up and the owner got me what I needed. Super friendly people. 10/10 would recommend

Awesome experience!! Highly knowledgeable, friendly, and quick. It wasn't just a paperwork transaction, they made sure we were well informed about our new trailer and that it was hooked up properly - even fixed the wiring.

My wife and I have been looking for a trailer for a few weeks and we decided to give this place a shot. We are very happy we did! Chris, our salesman and trailer extraordinare knew anything and everything we asked him about. He was very honest and we are very happy with our purchase. If you're looking for a high quality trailer at a great price check out New Horizons. You will not be Dissapointed.

Polite and friendly people. I've never been there to purchase one of their trailers but I can tell you that they loaned me they're jumper cable box to jump my car off when afternoon. Didn't bat an eye for hesitate whatsoever was very happy to lend a helping hand. And I really appreciate that.

Great customer service! Jimi always does a great job on our trailers and with welding when we need it. He knows trailers inside and out. Steven and Jennifer are great as well. They really appreciate their customers and it shows. You want your trailer repaired right? Bring it here!

Excellent service! I needed a custom receiver to mount my bike rack behind our RV, they built what I needed exactly as I described it and it works perfectly. They took the time to work with me to fully understand exactly what I was looking for, and came up with a solution to provide what I needed at an affordable price. I am very happy and would definitely recommend them.

My wife and I arrived at their lot at 1:45 Saturday afternoon (they close at 2:00). When we asked to see inside the campers on the lot, Steven was very accommodating, and polite to us. He showed us everything we wanted to see and answered all of our stupid questions with the patience of a saint (even after we told him we weren't going to purchase that day). I am sure he would have rather gone home to be with his family, but he never acted as if we were imposing on him at all. Excellent customer service! When we are ready to make our purchase, we will buy from this dealer! Thanks Steven!