Wren's Collision of Douglasville in
Douglasville (GA)

Absolutely the best body shop in Atlanta metro region. I have used Wren's several times over the past several years. Always top rate service with outstanding results. Jeff goes out of his way to accommodate and satisfy all customer needs. Recently, I worked with Dana who is also outstanding.

Highly recommended! I was very pleased, from the ladies at the front office who greeted me with a smile and answered all my questions to Devon, who was the young man that Was over my auto repair and dealt with the insurance company.

Samantha and the team at Wrens Auto Body Repair are incredible. Samantha kept me updated, was always courteous, and truly went above and beyond. When a needed part was delayed, she personally drove to the merchant to pick it up so my car would be finished before the promised date. Outstanding service and genuine customer care. My car was returned to me looking showroom new!! I highly recommend Wrens Auto Body Repair.

Wren’s Body Shop definitely earned my trust. Devin was awesome to work with. Great communication, honest service, and top-quality work. I’ll be recommending Wren's Body Shop to friends and family.

We have cars there for repairs several times each year. Top notch work expected and delivered. Many thanks :-)

I only gave a 1 because I could not give less. I feel they are unprofessional and do not communicate appropriately. And obviously they do what they want and don't care how the customer feels about their decisions.. First thing this morning I had a appointment for 8am. The person responsible for checking my car in was introducing her dad to everyone while we were sitting there waiting for her to do so. Then she proceeded to leave with him and decided to come back 30 min later. Then I get a call from a different body shop that they have sent my car elsewhere to be fixed. They did so with out my permission or making sure I was aware of this. Because I could of took my car to a different company if they did not have the time to do the work. all trust in this company is lost. Poor customer service and horrible communication....!!

Excellent people, excellent service, The staff at wrens made the whole process ( insurance claim) so easy and the were communicative about the whole time my vehicle was there, I will definitely recommend them to anyone who needs the services they offer.

Everyone was friendly and very professional. I can’t speak on the price because insurance covered everything. They did a great job.

When my 2020 Rav 4 and I got into our first accident, the week before the Christmas holiday, I didn’t know where to start. I found Wrens Body Shop and I am so happy I did! Samantha was so informative and kept me up to date with everything. My Car looks and feels brand new! If you are in need of repairs, don’t hesitate just call Wrens body shop of Douglasville.

Excellent customer service and quality of work. Everything was done timely and communication was excellent. Greatly appreciate everyone I came into contact with. It seems like everyone enjoys working there, and this helps create a wonderful customer service atmosphere. The work is awesome. My vehicle looks brand new after experiencing a deer strike that took out the front fender and driver's side door. The insurance process was streamlined, and with Enterprise right next door, I was in and out in less than an hour at both pick up and drop off. Amanda is extremely knowledgable, and knew exactly what my vehicle needed. The whole process was a great experience. Highly recommend Wren's.

The shop definitely lives up to their reputation. Amanda was more than helpful throughout the process and was very knowledgeable about all the repairs being done.

My daughter and I received exceptional abd phenomenal customer service from Samantha. She's the absolute best when it comes to customer service and being knowledgeable of Collision Body work in a male dominated industry. Wren's should he very proud to have her an an employee that's able to provide exceptional customer care. However, there was a small hiccup that happened which was an easy fix. Upon addressing the issue that was an easy fix I had a terrible encounter when dealing with Jeff Synowiec. I was met outside by him to address the issue that started out great at first. Smmfh. Let me put it this way. Dealing with Jeff was a complete disaster. His conversations started out pleasant, but as I dealt with him.morw because he told me to deal with him only. His words were very condescending, his tone was very harsh and abrasive, he's ride as hell and he's a liar. He talked at me.instead of to me. When I did communicate with him he talked to me.as if I was getting on his last damn nerve, communication was clear from.tue start with him. He didn't allow me or my daughter to talk to Samantha when I asked for her over again because she was the first point of contact that I had with anyone at Wren's. I would call for Jeff and he would tell the receptionist that he's not in, but I called from my Google number and used a different name and he instantly jumped on the phone. Initially Jeff told me he didn't know anything about nothing, but he came outside to talk to ke and address me as if he knew how to handle the situation at hand. He constantly lied to me, didn't respond to certain questions I asked him in several emails about my vehicle. Jeff is a joke and I would never want to deal with him again upon bring my vehicle for a Collision repair. There's so much more that I can say about Jeff, but it's nothing good at all. Upon meeting g Patricia, on Monday we had a very grown conversation that I wasn't able to have with Jeff. I'm very grateful for all because she simply listened. Jeff needs customer service training classes as well as etiquette classes when it comes to dealing with customers or maybe just when. Jeff was a joke to me and I'm being very nice and respectful with my words about him because of the treatment and tone that I received regarding my one and only vehicle that I have which is my only source of transportation. I was going to.give a horrible Yelp and Google review all because of Jeff. My overall experience with Wren's Collision Body shop was nothing more than phenomenal. I love the work.and cousto.er service from Samantha, Patricia, the workers but excluding Jeff.

I brought my car in for a quote at the Douglasville location and I was assisted by Dana who was extremely helpful and polite. She provided stellar service expeditiously. I would definitely recommend Wrens to anyone looking for body works thanks to the assistance we received from Dana. Thank you so much!!

Exceptional service. The contacted me every step of the way and repaired my vehicle after a deer accident. It took time but was worth the wait.

When I tell you the people there are so friendly and easy to communicate with. My car repairs were amazing. They also washed my car before giving it back. Bumper, grille and hood damage from an accident. My car looks great. No rush.

Had my truck repaired here. Would absolutely recommend them to anyone needing repairs. Everyone I dealt with was great. They even got my truck completed a week earlier than initially estimated. Hopefully I don’t ever need another repair but if I did I would 100% bring it back to Wrens.

Wrens is the best in the Douglasville area! Samantha B always gives top notch customer service answering every call and concern's! Devin D delivered awesome customer service when picking up my vehicle! Thanks Team!!

Great work, great customer service, my advisor kept me updated on the repair process and everything. The staff was very friendly and professional. I would give them 10 stars, very satisfied with the work completed and the customer service I received.

Exceptional Service from Start to Finish! Even with the frustration from the insurance company. I had my car repaired last week after being rear-ended, and I could not be happier with the service I received. From the very beginning, the team was professional, kind, and accommodating; working with me around my work schedule to make the process as smooth as possible. When I came to pick up my car on Friday, I was beyond impressed. Not only did the repairs look flawless, but my car was spotless inside and out! and it even smelled amazing! That was such a thoughtful touch I wasn’t expecting, and it truly made my day. What really amazed me was how fast they got the job done. I wasn’t supposed to get my car back until the 15th, but they had it ready on the 8th a full eight days earlier than promised! That kind of efficiency, without sacrificing quality, is rare Their attention to detail, excellent communication, and genuine care for their customers make them stand out above the rest. I’m incredibly thankful for their hard work and highly recommend them to anyone in need of auto repairs. Thank you again to the whole team you went above and beyond!

Great body/ repair shop! They have an amazing team and great with communication and updates! Amanda and Brittney are amazing team members and made sure that the process was super easy for me. 10/10 would recommend. I was sure my vehicle would be totaled out but the team made sure they got all the repairs for my car completed and washed all of my worries away! Hopefully no more accidents for me but if I’m ever in one again I will definitely be back

Stephanie was great as well as all the work that was done on my car. It was the best customer service that you will ever experience bar none. They even had a man take me home as I had no one to come and get me in the meantime. It was far and above was expected and I cannot tell you how much it was appreciated and how happy I was about that. They finished work on my car approximately 4 days earlier than anticipated and cleaned the inside and washed, buffed, waxed and shined the outside. It was the best experience that anyone could ask for in a body shop.

This shop does excellent work and has great customer service. They went above and beyond to ensure that I was happy with my repairs. They also worked to get my car fixed quickly. Repaired days before it was promised. I would not hesitate to use them again. Amanda does an awesome job and makes sure that your needs are met and that you stay informed. Highly recommend!

They were customer service friendly. They also were very business like and professional. Showed an interest in me personally. Seemed like they appreciated having me as their customer!

They did a spectacular job on my car. The customer service was great. The whole process was very smooth and I was consistently updated on my vehicle. I'm very thankful for the service I received. Look at that shine!!! I'm glossy!

Wrens have lived up to there excellent reputation once again! 5 star in my book. I would/ will recommend Wrens to everyone. Everyone is customer service driven. The very complex repairs were fixed right the first time! Always a stress-free experience. They are the premier repair shop for our family. Now our car looks new again. Thank you wrens! Also Enterprise is within walking distance. Two thumbs up 👍 👌 👏 😀

I am very pleased with this body shop they get an excellent job on my Audi A3 Quatro. They really made my car look like it was brand new. If I ever need them again I will refer them to friends and family.

Wren's body shop always delivers excellent, awesome customer service, this is my 2nd time doing business with them, the 1st time with my son's car and then most recently mine. I was traveling overseas and still had an awesome experience. Thanks Britney and Dani for being such an awesome team, thanks to the rest of the office crew and the persons who worked behind the scene to ensure I had a pleasant experience, Wren's will always be my go to shop and I've recommended friends and family and they've always delivered. Oh I almost forgot, they kept me abreast of the entire process through frequent text messages and my car was completed ahead of the scheduled date. Thank you Wrens.