This rating is based on customer reviews, inventory size, pricing, and service quality
In Fort Myers, FL, Big Rig Truck Parts & Servcies LLC shows mixed feedback: overall 76/100. Many praise helpful, professional staff, good prices and a large inventory that makes finding parts easy, plus solid repair work and a safe yard. However, several 1-star reports cite poor customer service, warranty disputes, unexpected charges (e.g., towing), and unprofessional interactions with certain mechanics; some also say prices are high—contradicting others. Yard organization and wait times aren’t consistently covered, so impressions there are unclear.
Uno de los peores lugares donde hacer negocio, hay dos mecanicos no se le ocurra ir con el señor Ecuatoriano , valla donde Eddy el cubano con años de experiencia y asume toda la responsabilidad por su trabajo. Por el otro lado el dueño de la yarda el señor roberto tiene trabajando a un ecuatoriano de mal carácter que todo el que le lleva un camión termina en problemas con el. El señor roberto te hace pagarle aunque no te arregle nada porque sino no puedes sacar el camión de la yarda... Consejo sano no lleve su camión sino es a eddy el resolvió todos los problemas que me dejo el otro señor en el camión!!!
ESTE ES EL PEORRRRR LUGAR DE SERVICIO Y MUCHO CUIDADO CUANDO COMPREN PIEZAS Y CON SUS GARANTÍAS PORQUE ESTAFAN AL 100% ... EL ENCARGADO DE ESTE LUGAR ES UNA BASURA REPITOOOOOOOO SON BASURASSSS.....ESTAS PERSONAS SON UNOS ESTAFADORES QUE NO CUMPLEN CON SU SUPUESTA GARANTÍA QUE ESTE LUGAR DA... NO SON PROFESIONALES EN LO ABSOLUTO....SI PUDIERA DAR MENOS 5 ESTRELLAS LE DARIA..<br><br>.THIS IS THE WORSE PLACE EVERRRRRRRRR....... BE CAREFUL WHEN YOU BUY PARTS AND THEIR PRICES ARE EXTREMELY HIGHER THAN ANYWHERE ELSE ...THESE PEOPLE STEAL 100% THE PERSON IN CHARGE OF THIS PLACE IS GARBAGE ( GARBAGEEEEEEEE) THESE PEOPLE CHEAT AND DO NOT FULFILL THEIR GUARANTEES... THEIR ARE NOT PROFESSIONAL AT ALL
Don't go to this place. My truck broke down on the road and my husband call the owner of this place. He tell him that he could work on the truck the very next day and call a tow company. The next day he said that his mechanic refuse to work on the truck and charge us for the towing. We have to paid another towing service to take to a diferent place. This is a very religious man. Abusing poor truck drivers.
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