I was amazed, a buddy just had probably the worst customer service I've ever seen! The guy was trying to sell a used battery. He asked for the date to see how old it was. He said listen I'm not cherry picking for you, you'll get what you get?
It would be ZER0 if that was possible for a review!
Great people, great prices and an awesome dog Cooper. What more can you ask for? Highly recommend for any battery replacement
Update 4 years later and they are still the best people with the best brands! Thank you interstate battery!
Been buying batteries from this location for years and the crew working here are awesome. Great customer service and positive attitudes. Interstate batteries have always taken care of me. Thank you all at this location for all you do!
Very helpful, nice and personable. Switched out the battery in my car in no time. Went above and beyond what he had to do! Plus, I feel better having an Interstate Battery in my car.
I am soooo grateful and amazed with there service they did amazing job so good and help me with everything check them out you won't regret it the best of southwest florida!!!!! Thank you Ed 😊 🙏
The place is absolutely pristine and the owners are wonderful. It is obvious that this business truly cares about the people they are servicing and they do an exceptional job. I’d recommend that anyone looking for a quality product and service come here!
Fantastic service a shout out to the two guys who helped me out to get my battery changed provided tool so I could do it myself and save $35 install fee! Excellent batteries excellent service forget buying the Duracell or the DieHard battery, in Florida you need an interstate battery!
Not necessarily related to the service but an employee helped me today around 5:30pm to start my car by putting gas into it which I parked to the side of the road. He was a real one and is awesome. Hopefully you can all have more employees and humans like him :)
Ed was super helpful and professional. I needed to purchase and install a new car battery and he had us taken care of within 10 minutes. Great customer service, definitely recommend this place!
I purchased a battery for my vehicle in Syracuse New York during August 2022. I had to jump my vehicle in order to get it going today. It was an interstate battery so I found the closest local distributor which happened to be on Metro Parkway in Fort Myers Florida, I called they told me to come in anytime when I arrived I was greeted promptly. The gentleman at the desk came out and checked my battery and determined it to be defective. They replaced it promptly and I was on my way within 40 minutes. I think this was amazingnot only was my battery replaced at no charge. The facility was extremely clean and I was treated with respect for the entire visit. I recommend them highly and I will continue to be an interstate battery customer.
I had the pleasure of visiting Interstate Batteries of Southwest Florida in Fort Myers recently, and I want to share what a great experience it was. From the moment I arrived, it was clear that their commitment to customer service was top-notch, and Ed's assistance was nothing short of outstanding. My primary reason for visiting was to have my RV battery checked and replaced. Ed greeted me with a warm and friendly welcome, immediately putting me at ease. He showed remarkable expertise in assessing my battery's condition, taking the time to explain the findings and the need for a replacement.In conclusion, my visit to Interstate Batteries of Southwest Florida in Fort Myers was marked by excellent customer service, and Ed played a pivotal role in making it so. If you're in need of battery services, I wholeheartedly recommend this establishment. Thanks to Ed, I left knowing that my RV was equipped with a reliable battery, and the entire visit was a breeze. Thank you, Ed, for your exceptional help and for making my experience so positive.
Went to Interstate battery today, oct 27, for a replacement battery. Do not remember the managers name,
But I must let someone know, this was the smoothest process I have ever had with a business. In and out .Highly recommend this store in Ft Myers and this company. They stand behind there product, no question.
Great service friendly employee. If you have a Nissan, they do have batteries that will be strong enough to power your car. Even though the dealership told me I wasn't going to be able to find one, go to Interstate Battery. You'll save yourself almost $100 in battery cost, then Nissan.
A little expensive for simple installations, but top notch product, and excellent service.
I've bought two batteries here, and sent two of my neighbors. Everyone is pleased.
Would not hesitate to recommend Interstate to anyone.
I needed a new battery for my car, and I decided to go to Interstate Batteries of Southwestern Florida. I was delighted with their service and products. The staff was friendly and knowledgeable, and they helped me find the right battery for my vehicle. The battery was reasonably priced and came with a warranty. They also offer recycling services for old batteries. I would recommend Interstate Batteries of Southwestern Florida to anyone who needs a reliable and affordable battery.
I had high hopes when I saw the ratings for this business, and hopefully my experience is limited. I called and got a price of $165 on a new battery. A week later I took my old battery in and asked for a replacement. The salesperson saw me put my old battery on the cart out front. As he was ringing it up, I mentioned that I had called and had gotten a price of $165(which he must have not heard). I had $200 in cash ready to pay and was handed back only $1.53 in change. I again mentioned that I had called a week before and received a price of $165. After some grumbling, the salesperson opened the cash register and pulled out a $20 bill and tossed it at me, still grumbling. It turns out that I was charged $185(full retail), and also didn't get anything credited for my core return. I relay my experience in the hopes that it is not repeated...
I came in for a new battery, I had just purchased one (not from interstate) a month prior that was not doing well. I was greeted by Ed who by the way, is the nicest person I have come in contact with post-COVID. He helped me and me being a female, I felt that he really listened to my needs and told me exactly what would fit for me!!! Shout out to Ed for continuing that positive attitude!!!
I had a wonderful experience! I was greeted with refreshments and was helped right away. And the place is Very cleaned. The guys there are very knowledgeable and so friendly. If you are looking for great customer services and cold refreshments while you wait for your battery to replace Interstate Battery is the place to go! Thank you guys so much.
The guys at Interstate Batteries were so helpful and changed our battery for us today in our van. They were polite, quick and less expensive than the dealership we had been referred to. Can’t thank them enough! Will be back with all our battery needs.
I’m really one of those girls that was afraid to even jump my own car. For two days, I came in with all kind of questions just trying to make the right choice about my car not knowing what was wrong with it and these guys helped me out big time. Mr. Eddy was awesome and needs a raise. So helpful with every question. Install was so quick. I don’t plan on ever buying a battery from anywhere else.
Thank you all so much for taking such great care of me, especially at 7:45am 😉. I needed a battery for my car, and normally my husband of 21 years would have taken care of this, amongst all car issues- he passed away suddenly a little over a year ago…. I really appreciated how helpful the sales person was, and how informative he was, especially that early, as I said.
The person who installed my battery was terrific as well, not to mention, quick and thorough, and he had a good sense of humor.
Thank you for all of your help, gentlemen- it’s nice to walk in and to know I am helped by honest and very genuine guys, who get the job done, very quick. I’ll be back. 😊
Great experience. I called all around looking for a new battery and not only was this place offering the best deals, but the customer service was impeccable. Ed and Chad greeted me at the desk and were both extremely welcoming. Ed made sure to greet me as soon as I walked in and turned my whole day around with his charming personality. Josh had my battery changed in less than 10 minutes and I was able to move on with the rest of my day much faster than I anticipated. Will be coming back.
As a young woman who knows very little about cars, getting work done can be stressful. I went to Interstate Battery to get my battery changed and it was the best experience I’ve ever had with a mechanic. Ed helped me as soon as I pulled in and had it all done in 30 minutes. He was very knowledgeable and kind. Ed did a wonderful job on my car and made me feel comfortable and confident. I would recommend this place (and Ed) to anyone needing a new battery.
Awesome customer service! Great prices. Ed was so personable, and incredibly helpful. He had my car up and running, and I was off to work in no time and his shining personality totally turned my day around. I cannot recommend Interstate Batteries on Metro enough!
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