What clients say about Lee County Solid Waste in Fort Myers (FL)
We recently dropped off some construction debris. Everyone, especially the bearded guy at the entry was especially him. They were all right there helping us unload our trailer. Great experience.!
I am disabled, and was having trouble taking out my trash can in the morning. (The guys come between 6-7 AM.) Garbage truck zoomed by and completely ignored that I needed a minute or two of assistance. Very angry and disappointed in Lee County Solid Waste and their staff.
Why has my trash not been picked up? Three (3) trucks past by my house today but none of them stopped and today is trash day. I live in Country Club Estates off Joel Blvd Lehigh Acres, fl.
3/26/2025
For some reason the total time spent at the dump has become ridiculously long... One hour plus! Use to average about 30 minutes. Instead of getting better it's worse. But... There is nowhere else to go 😭. Lost more than 3 hours working time this week.
This is an amazing facility. It should be a model for the rest of the nation. Waste to energy with a very small amount of ash is something to be proud of. Wish the price to drop off household/business waste was lower, but it is so easy to drop off and quick too!
My recycling wasn’t collected for 2 weeks. After the second time they didn’t take it I called and was told it would be picked up within 24-48 hours. My recycling wasn’t picked up until the next recycling pickup day 6 days later, causing me to be backloaded on recycling for 3 weeks.
I call at 5 o’clock. They say they close at six. I already got the message past closing hours.They’re done for the day. I’m trying to find out. I’ve got two weeks of no recycle as well as no yard waste picked up no messages and when they’re going to do it it just blows in the wind now
We are tax paying citizens and were told the waste facility would be open to 6. I have a truck load of trash and debris to be dumped only to arrive and be told it’s closed for residents and only open for the city workers. Unbelievable that the day before a storm we can’t dump our trash
I have complained privately and politely numerous times. It does no good. I hope all their employees quit because they obviously do not pay/train them enough to do their job. Today there was a refrigerator and 3 chairs to be picked up. On one of the chairs there was a small cooler. That cooler was thrown on the ground by the collector. Mind you that person is 5 feet from the dumpster.......Absolutely Pathetic. Lee County needs to get to stepping with the trash deal. Our environment is a very high priority in 2024, even more than in the past. I would rate them minus 5 stars if I could. I have lived here 50 years. I remember when things were different.
My original recycling container finally bit the dust, with the lid hinges breaking. I got tired of doing a temporary fix every week, so I called Lee County Solid Waste and spoke to a very nice lady about the issue. She scheduled a replacement and in two (2) days, it was replaced with a brand new container. Yayyyyyyy!!
I'm sick and tired of this company drivers skipping over my recycling bin on pickup day. Today 11-24-23 they skipped over my bin again after I done had my bin out since last night. You all need to do better on training yall drivers in making sure they pick up every recycling bin. I'm doing yall a favor by recycling i can just put my water bottles in the trash. I'm highly pissed right now. Then when I call to make a verbal report no one is available to take my call, Ridiculous. For the record ny bin is located on Calvin Blvd in Fort Myers, you don't need to know the numbers to my address. Maybe one day I will change my review but as of now it's staying as a 1 star. Wish I can rate it 0 stars. Not pleased at all with my bin being skipped over on numerous occasions and no one being available to take my call.
It's pretty sad that there isn't customer service anymore I accidentally forgot to put my trash by the road this morning and missed the pickup couldn't get any help from no one and then to be talked down for making a honest mistake if you live in lehigh you understand that picking up trash from racoon isn't fun in the morning not very happy at all this morning 😡
They showed up earlier than usual today so I want to give thanks to Zack and Jose with S FM Horticulture pick up for waiting for a few minutes while I gather my trimmings so they could be brought to the road for pick up!
I feel so sad not being able to participate in the Lee County recycling program due to the lack of a recycling bean that I have been waiting for for over eight months. My husband and I keep calling every day and they always promise to delivery date in two or three days. I am so sad to see every Friday how my recyclable waste goes into the regular waste truck.
These folks are doing everything they can to help get hurricane Ian cleaned up. We've made 20 trips to drop debris so far in the last few days. All of the employees are nice and helpful. There are also porta-johns on site for the public to use which saves time since you don't have to stop at gas stations etc. We`£
Every memorial day weekend we have the same problem. They skip our normal Friday trash pick up for our condo development. They did not disappoint this year. The president of our association called this morning, Saturday and they said someone would be out. No one has come, we have over flowing trash and now their offices are closed. Awful company and we have no choice.
After five years of taking my unlimited landscape waste in a tarp I get red tagged.
I called that day on New Year’s Eve, a Thursday and they related they will pick landscape waste up by days end. They didn’t. I called the Saturday after New Year’s and they related they would pick it up. Operator related she would email the boss and it would be picked up by days end. Again it wasn’t. They took my neighbors tarp filled landscape waste. They took the landscape waste of my next door neighbor, two overflowing cans with waste all over the ground.
Do your job !
Thank you Courtney T. Today you helped me and my husband out when we showed up late. You are such a great person. We had a horrible day and your act of kindness made such a huge difference to us both. Please make sure that she receives this and let her know what her act of kindness has meant to us. Thank you so much.
Sincerely,
The Belin family.
Something is not right with this place scale. I go to place every day and dump the same exact material in area 2 and every day my bill is always fluctuating. One day my bill is between $15 to $20 and the next day is between $25 and $30. How is this even possible when I am dumping the same stuff. Other than that the staff is awesome.
Great place. Very organized. People told you where to go with what garage you were dumping of you couldn't see the signs that were placed all over to show you where to go. Very professional.
As always
God Bless you all and your families. May he keep you safe during these time changing times. I'm Jesus mane I ask this. Amen
Your drivers are lazy!!! They refuse to get out of the trucks, this morning in San Carlos Park(Miami Blvd) we had a good rain, a couple of the recycling cans were knocked over due to the rain. The driver skipped the houses with them knocked over.
Got to the scale at 5:35pm. Two trucks were weighed before me. They wouldn't let me unload. Gave me a paper stating unloaders are subject to a $10 fee if not unloaded by 6:00pm. I explained it will take me 3 hours to drive back home and I can easily unload it in 10 minutes. They didn't care. I had rushed all day to get there before 6:00pm. Today I updated my review because since they have been good to work with.
Yesterday mu brother and i went to inspect a truck and we were treated very badly.the lady if you can call her that by the name of anna had such a nasty attitude she was so rude and i assume unhappy in her low paying job and immagration status..she treated us very bad! And no one there spoke any english i would have thought that the county would at the least have people you could communicate with in this countries language and i dont no how they get any business with nasty people like anna!
If you get here at the wrong time plan on waiting, 10am seems to have the most traffic. Weigh out can be painstakingly long, not very efficient, one vehicle at a time. Maybe one day they will get transponders Yes,very convenient and clean for a trash facility with an inconvenient long check out time.
Website
