This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for COLONIAL WRECKER SERVICE in Fort Myers, FL skew very positive, citing fast arrivals, careful handling, and notably kind, professional drivers (Chris, Devaugn), plus fair pricing/fee reductions. A repair shop notes reliable, quick drop-offs. One outlier complains about scheduling communication and a canceled pickup. Little to no info on inventory, yard organization, or parts—this appears primarily a towing provider. Overall: 84/100. Strengths: professionalism, response time, and customer care. Common complaint: communication clarity for appointment windows.
What clients say about COLONIAL WRECKER SERVICE in Fort Myers (FL)
Devon was excellent! Carefully navigated through Sprouts parking lot and also my apartment complex parking lot Devon was very gentle with my car. Very classy guy. Would absolutely use this towing service again. A+ Service Give this man a raise!
These guys were really great. They not only took 100 bucks off my towing fee but they helped hook me up with someone to get my car fixed. Owner is really friendly, just great overall
Devaugn Williams deserves 5 stars! He called me within MINUTES of my request thru AAA and showed up at the EXACT time he quoted me! You NEVER get a tow truck that shows up ON TIME! He was highly professional and efficient. He could tell I was very panicked and concerned about what expenses I may incur due to what happened to the car. He was very kind and did his best to help me cope with the stress I was trying to deal with. I watched him as he loaded my car and he took extreme care so as not to scrape the undercarriage of my very low car. I would happily recommend him!
Tried to schedule a pickup for a certain time through insurance. Got a notice they would arrive before my appointment time. Then a second notice they would arrive almost immediately.
When the driver called, and I let him know i wouldn't be available until the appt time he got cross with me, cancelled the appt then blocked my attempt to call to confirm.
All Superior Auto Works Inc. As an Auto collision & mechanical repair business we meet our clients on their worst days of car troubles, accidents etc. They always ask for us to refer a tow company and we refer Chris at Colonial Wrecker service. For all year makes and models. He is very fast with getting to our clients and delivering the vehicle to our repair shop.
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