Farm Car Care Center in
Vernon Township (CT)

Walked in around 4pm no appointment because my temperature gauge went crazy, they helped me as soon as possible, were so kind and had it ready for me the next morning over an hour earlier than they told me. 10/10 experience, a man named Jim helped me and he was so so kind.

I went there after reading the reviews to have my emissions done. I had mentioned that I could use my brakes checked and they were able to get me right in to see that i was in need of rear brakes. So I made an appointment for the next day. I dropped the vehicle off in the morning and it was ready for noon. They called to inform me of the parts I needed and the price . I think they all did a professional job at a reasonable price. I would recommend to anyone who needs a good placebo get work done.

Our experience with Farm Car Care was excellent. They completed our repairs the same day with service that was professional, transparent, and expertly executed. As pleasant an experience as car repairs could be!

These folks took care of me, didn't make me feel at all patronized or uneducated, and overall left me feeling happy and driving safe. Kind, knowledgeable and committed to providing me some darn good service, these guys are great.

Very professonal people, great service always ! Been a customer for 6/7 years now . Recommend them every time ! Mike is a great human being!

Great service. I called with issues with my tire and was told to come right in. Everyone was friendly and very informative. They kept me posted to everything that was happening. No surprises just great service.

I’ve been to Farm Car Care twice and was very impressed both times . They were prompt and kept giving me updates on the repair as I had to wait on site. Pricing was very fair and the customer service was top notch. I highly recommend this shop.

My first time at farm car care I was very impressed. Service was excellent. Everybody treated me with respect..Thank you so much for helping me with the issues I had. Which was 2 new front tires alignment, front brake pads, and rotors, a new battery, and 2 filters so far everything is running smooth thanks again. And to have someone reach out to see if everything is OK is a plus.

As always - the gold at Farm Car Care took care of me. Had some constant problems with my daughter’s car not starting. They looked at it twice and were able to finally diagnose the battery as the issue. Never charged me the first 2 times and were very apologetic that it took them so long to resolve the issue. Much happier paying them to fix my cars over an overpriced dealership.

Went in for a coolant/brake fluid flush and fills and a fog light. They certainly make up for a seemingly reasonable labor rate with added time and 'parts'! Discovered reservoir 1/3 short of fluid and not the color I was told it would be (because that makes a difference). I understand mistakes happen, but communication was poor as to what happened and not corrected appropriately. That's when customers lose trust. Hopefully nothing goes wrong so I don't have to return.

Gareth was professional, knowledgeable and very patient with all my questions and requests. All the repairs and replacements were done in a timely manner. I will definitely continue coming back to Farm Car Care shop for any needed future repairs, and recommend it to my family and friends. Thank you for the awesome service! Merry Christmas and Happy New 2026 Year 🎄 God Bless 🙏🙌

I have had both of my cars in for oil changes this fall/winter. In both cases the work was done in a timely professional manner and I am satisfied. I am not a new customer, I have been coming here for many years. Keep it friendly, customer focused, and do quality work and Farm Car Care will be in Rockville for many years yet.

My very 1st experience @Farm Car Care Center was a great experience!! Everyone greeted me with a smile and happy to help me.. service was great. Asked me if I had any questions or concerns. Very prompt. I will definitely be back. And highly recommending family & friends! Oil change, tire rotation & and topped off all fluids!

My daughter’s car was in need of brakes front and back. Farm Car Care was able to look at her car and replace her brakes on short notice. We are very grateful they were able to make her car safe on such short notice.

I would not recommend this business. I was quoted one price on the phone for a wheel alignment and tire change on my Honda Civic 2021. When I went to pay there was additional fees that were labeled as shop supplies fees. These were not mentioned to me on the phone. I asked the guy at the counter what that was for and he didn’t know himself. I was told by someone else that he grabbed it was to cover the costs of rags and anything else used in the process for jobs. This was about a $30 fee. It would have been nice to know this before coming in. Here’s the worst part of my experience, when everything was set and done and I drove off, one of my tires went flat 30 seconds down the street. These are brand new continental tires. I brought it back and they blamed another body shop for the mistake from previous work that had been done on car when in fact farm didn’t put the tire on properly. I also felt the alignment I had got done was off a little but I had already got all the way home and I didn’t want to go back again to have the same job redone again. A couple weeks later I have a recall on my Honda Civic 2021 and they tested the car and said it failed the alignment test in the front and the back. Overall, farm auto care did a sloppy job and had even lost one of the tire caps to keep in air. One other note I’d like to mention is this place is more expensive on oil changes then valvoline instant oil. I’m just writing this review because I don’t want others to waste their time and money on this place.

We had such a phenomenal experience with Jim and the entire team over at Farm Car Care. We found ourselves in a difficult situation while travelling out of state to buy a used car that ended up in far worse shape than we expected after purchase. Everyone at the shop was so willing to help and give us advice and support, and really bent over backwards to take care of us. The whole team is such a sweet bunch of honest folks and we truly cannot say enough good things. We'll be back and you all should too!

I always have a great experience when I come here. The work is fast and reliable. I always get an itemized list. I’m never miss quoted. The price they say is the price I pay, (unlike another place that charged me $100 extra for tires even with a printed quote from them). I always take my car here.

Great experience with the new owners of Farm Car Care. They are going above and beyond to make sure the longtime customers know that your business is important and they want to continue providing great service as though nothing has changed. The only change is that they are even better! I’ve had great experiences on multiple occasions since the transfer of ownership! Support your local businesses! And enjoy your retirement Mike!

This is the third time I’ve gone to Farm Car Care. Each time they have been exceptional in customer service, honest in what really needs to be repaired to have a safe vehicle, and affordable. You can’t go wrong by getting your vehicle serviced here!

These people are car people. They care about their customers and their vehicles. Great service at a good price. They provide honest feedback and try to save you money. I highly recommend having your vehicle serviced by Farm Care.

Although I had a 1 PM appointment for an alignment (of which I advised the woman at the counter when I checked in), it wasn’t until 2:30 that they realized that they had me confused with another customer. They started on my car 1/2 hour later and it wasn’t until 3:45 that the job was finished and I was able to pay and leave. The alignment report was complete and detailed. Despite their use of the wrong specs, most adjustments came within the correct specs (provided by Honda). The exceptions were the front right camber and the toe-ins. Honda gives the toe-in spec in mm and hundredths of an inch. Farm Car Care uses the same numbers (front only) but in degrees. The rears are also in degrees but bear no relation to the Honda spec so I may need to take the car to the dealer further adjustment if I want the alignment to be spot on. Despite the inconsistencies (and the one obviously incorrect adjustment) the car handles OK so my main concern is tire wear. I deducted one star for the excessive wait and one for the incorrect right front camber and questionable toe-ins.

We brought our car for an exhaust issue. That turned into that should’ve been covered by a dealership warranty. They called the dealership for us to find out if it was covered their honesty and good work every time. Keeps us coming back.

This is my go-to place for vehicle inspections. The staff is friendly, the service is fast and thorough, and the atmosphere makes what’s usually a time-consuming process feel easy. Just a great place all around. Thank you!

I was seeking a reputable automotive service provider so I could switch from going to the dealership so I could avoid some of the high prices the dealer service charges and support a local business. I also wanted to work with someone who could provide the preventive services I prefer for my cars and appreciated about the dealership service approach. Being new to the area I read the reviews for FarmCare and came them a try. I couldn't be more pleased and am thankful for the previous reviews who helped me feel like this business was worth a try. Everyone was friendly, scheduling was easy, services were fair priced , communication was clear and easy. I appreciated they use similar tools as my dealer service used with photos and recommendations to plan for future needs. I look forward to many years of keeping my vehicle well serviced at a fair price.

I no longer go there. I will never be back after how I'm hearing how my family is being treated. I will also no longer recommend Farmcare to anyone. I don't think it's appropriate how Jim is making comments to my mother, who still continues to be a client of yours, after my father called you guys out. It had nothing to do with her. Half of your technicians are incompetent. Everytime I went in there I had to go through a check list to make sure everything was done and as always, something was missed. Some of the technicians treated the women like they were stupid and were rude. You guys used to be good before it sold. It's too bad.

They did it again! Literally saved me. Put in time and energy to save my old jeep and also my only hope to see and care for my old mum with cancer. In 32 years of driving. Never met a better shop. Thank you

We took one of our cars here to do emissions and walked out saying how nice everyone is. So when another chain car repair place refused to look at a brake issue on our ‘97 ford we were concerned about how to have it fixed. We called Farm Car Care and was immediately told no problem bring it in and they did what the other place wouldn’t even look at. We’ve since brought our cars there and they’ve always been informative and easy to deal with. Excellent customer service and very fair prices. We always leave feeling they are honest and trustworthy. They are very accommodating to our needs too. The customer service area is always clean and neat with an area for anyone needed to work while waiting for their vehicle. We highly recommend them