Olender's Body Shop Inc. in
Vernon Township (CT)

I have been going here for years. My wife and I picked up out chevy spark around a week ago after they replaced the radiator and a couple other parts after someone backed into us. On christmas eve while driving with my wife and son in the car I lost all power to the transmission at the 84-91 interchange. After having emergency services get us a tow which cost me 160 dollars. I opened the engine bay to find a vice grip. They left the vice grip attached to the transmission cooling line at the radiator. This vice grip let loose spraying fluid all over my engine emptying and burning out the cvt. The website claims overnight service number however their is just a voicmail... im glad they had thrusday friday saturday sunday off to enjoy their holiday after nearly killing my wife my child and myself on christmas eve and costing me 200 and the time with my family. My son was terrified.

My car was hit and needed repair! My insurance company suggested Olender's. Work was done and the car looks brand new again!

Over the last 20 years, any time I've had an auto accident, I've brought my cars to Olenders. Just recently, a deer ran into my car and Olenders seamlessly completed an estimate, scheduled my car, and repaired it beautifully. The customer service was top notch. It is a pleasure doing business with Olenders.

Better than new work coming out of this place. These people are total professionals and experts in their field. I brought my vehicle to them to fix a botched up job by both Strong's Auto in South Windsor and Action Glass in East Windsor. And, boy did they fix it. They had to remove/reinstall the windshield, repair the metal-surround supporting the windshield, prime and paint it. The work they did was absolute perfection all around. I was so pleased. They came highly recommended and now I see why. I was told the work they do brings the vehicle back to brand new condition and that is the truth. After my experience with the above-mentioned garages, you truly learn to appreciate a garage of this caliber and the cost becomes irrelevant. You definitely get what you pay for and this garage deserves and earns every penny they earn. Thank you, Mike Abbott for your professionalism and patience with me as I know I was pretty upset with the terrible work the previous garages had done. You never once gave me the impression that my behavior was inappropriate. Olender's has real humans with heart and pride in their work. Refreshing.

Olender's completed exceptional work on my damaged vehicle! They are professional, organized, informative, communicative, supportive, and caring - EXCEPTIONAL from greeting me in the office to comprehensive explanation of the repair process, beginning to end. Dan, especially, was incredible - taking extraordinary time to walk me through the entire repair process including the insurance intricacies. Awesome! Thank you, Olenders!

Brought my brand new Mercedes in and they took over 2 months on my car wouldn’t call me for updates and had no care that I was 20 hours away from home when I got into the accident… they said they “cleaned” the car for me and it come back dirtier than when it got brought in. My white leather seats were brown from them and the ice cream spill that happened in the accident they said they were going to clean was done half ass. There was ice cream still all over the floor mat and all over the carpet. My trunk is now messed up and it wasn’t before I brought it. They were recommended to me which is why I went with Olender’s. Would not recommend to anyone else.

I am so appreciative of the service I received from Olenders. The communication was outstanding throughout the experience and the team did everything they could to minimize extra costs. Shout out to Paul for explaining everything in detail.

100% recommend! From the start, professional, thorough & friendly. Car looks amazing and they even detailed the inside.

Recently had my Ascent in for repairs (body work plus sensor replacement), and my experience was great. Staff was helpful from start to finish (they contacted me quickly following being contacted by my insurance company, they kept me up-to-date on the time needed for the repairs, finishing a couple of days sooner than originally projected). The repairs look great, the new sensor works just fine, and the rest of the car also looked cleaner inside and out, than when I had dropped it off. i would definitely recommended Olender's to anyone!

Great Experience! Brought my 2020 Kia in to have a CEL serviced. Turned out to be a major issue with 3 cylinders misfiring. Paul laid out all of my options and worked with my Extended Warranty company to get me the best price. Will be using them whenever I am in the area and need service.

I have been taking my Jeep to Olenders for years now. They deliver top quality work, as well as amazing customer service. A key reason why I praise them so well, is because they are always straight forward with me and never try to oversell. The staff is great, especially Paul.

One of the best experiences I've had with car repair. My transmission was leaking and I was pretty sure I knew where it was coming from but afraid of the other possibilities. Radiator lines. I made an appointment online, but I didn't put it in properly. I showed up for an appointment I didn't really have, on a Friday, and they took my car in immediately with no issue. Promised to have it diagnosed by end of day. Even better they were very prompt and called me within 2 hours of drop off to let me know their cost estimate and time frame for repair. They were very straight forward about the issue, and yes it was the radiator lines. Fortunately, a rather cheap repair for a transmission problem. Better yet they finished when they estimated and it was even cheaper than the initial cost estimate. Thank you, Paul, you were incredibly professional and made me feel at ease with this repair. Much appreciation for Tech Kody as well. I did not meet you but you did an excellent job. Thank you all very much!

Amazing customer service. Friendly and professional staff who keep you updated throughout the repair via email and phone. Car came back looking better than before the accident!! They take the time to make sure everything is top notch and make the process stress free. 100% recommend and will for sure be my go to body shop :)

Olender's is not a good place to have your automobile work done. Olender's will take your automobile apart and will not put it back together the right way and get full payment for the JOB 704 Talcottville Road Vernon CT. Olender's Contact me after i post this to warn people, Olender's denied doing the work 🤔🫢👎🏾 Dave Your apology will not fix my car

I couldn’t be happier with the level of service I received. The staff was very nice and they called me multiple times with updates on my car’s repair. The repairs made my car look as good as new. They also cleaned out my car’s interior which was a pleasant surprise. I would use them again and recommend them strongly. Thank you Olenders!!!

Efficient, personable, professional, knowledgeable and excellent communications made this an excellent experience. Service Manager Paul was outstanding at giving estimates which were accurate, explaining any issues, providing options where appropriate and securing an inexpensive rental car for us. Recommend to anyone needing mechanical, maintenance and/or repair services.

Chevy Sonic Coolant leak repair My Chevy Sonic developed a coolant leak on Sunday, luckily I was near Oleander’s auto repair. I left my car there and put my keys in the drop box. Then on Monday morning Paul Soucy was already on the job and informed me about what needed to be fixed on my car. He kept me well updated during the repair process and provided me with a detailed follow up explanation when I picked my car after the repair. The quality repair work was professionally done and on time. I really appreciate the great service and would highly recommend Olender’s auto repair to everyone. William F.

I can’t say enough about Olenders and their staff. Such a pleasure to work with them. I have had to have body work done after being hit twice and to look at my vehicles, one would never know I had been hit. One was t-bone, the other was rear-ended. Scott was fantastic to work with, assisted and completed the insurance work (other person’s both times) with me not having to worry about a thing. They took care of the rental car coordination for me as far as drop off and pick up. I was updated promptly regarding repair progression etc. When I worried about having to extend the rental, it was taken care of. I wouldn’t have anyone other than them work on my car. They are the best there is. Thanks to all of them.

I would like to sincerely thank Olender’s for repairing my car. About a month ago, I was unfortunate enough to become the victim of a side-swiping due to the incompetence of a woefully negligent driver. Needless to say, this despair-inducing event left me frustrated to no end. Much to my delight, my nerves were quickly eased the minute I connected with Olender’s. From the estimate, to drop-off and pick-up day, everything was a stress-free experience. Thank you to everyone who had a hand in restoring my pride and joy back to its former glory. If you are having second thoughts or unsure of a repair shop, I implore you to consider Olender’s. Thanks again ! *Pictured below are before/after pics*

I was very happy with Olender's. The process (with Mike) for estimate and coverage through the insurance company was simple. I reported the claim to insurance and the shop took care of the rest. And the car looks great. I read the google reviews before selecting Olender's and the reviews are for real.

I will not take my car anywhere else. If you want it done right this is the place. I have been so impressed everytime I have needed body work from olenders. Dave Smith was my representative for my claim and he was fantastic. Stayed in touch every step of the way. Made sure things were done properly and advocated for the best outcome for my vehicle. Dave was so incredibly patient with every concern and question I had. He never rushed me or made me feel I was an inconvenience. I walked away feeling confident and happy. They go above and beyond to please their customers. I appreciate the wonderful customers service you provided. Thank you for all your help to make my accident less stressful and know I was in good hands.

I had my car serviced at olenders after an unfortunate event where one of their employees actually hit my car at a four way intersection. A insurance job through progressive. I had work there before so I brought my car there still afterwards. I drive a Honda civic , great car. I brought it in for fairly low damage . After the the repair I had noticed leaving with a low tire pressure light and had to air up when I got home , very low on two but all low . Seems like something I wouldn’t have let a customer leave with . After loving that I got my car back the next day was the first time I drove at night . I had a light out on the passenger side , they would’ve dismantled that side to work on my quarter panel. When reviewing that the polarity on the lights was reversed, I had a light out and they didn’t think to check that before a customer leaves .Thank the heavens i didnt get a ticket for a light out . Upon really looking into each piece I noticed some large gaps in the paint , must have been chips from highway miles they just sealed over instead of sanding them out before repainting the quarter panel. Looks absolutely ridiculous. But Ben pulled me aside to show me the babiest scratch on me rear quarter “we deemed this as previous damage” which very well could have been but for a scratch under a half inch I very well wouldve buffed it out seeings how they were painting and now it’s the only scratch on that side of the car . I took auto body and welding at cape cod tech and when I tell you students wouldn’t have even left it that way. The total job was $5,505.18 and they didn’t check my lights or tire pressure before letting the client take the car , we didn’t look over the car BEFORE signing paperwork. So anything I was like “I don’t love that” didn’t matter. Thanks for at least fixing the problem I suppose but I wish it was flawless like I expected.

Top tier repair!! I used their service under a State Farm claim. Their level of professionalism made the process very seamless. They delivered the estimate, scheduled the week of repair, and returned my car LIKE NEW! A missing part needed to be ordered, which was an unexpected finding after taking down the damage. But this only delayed me for a few days. But for the quality and professionalism, well worth the wait. If I said I didn’t cry when I picked up my car, I’d be lying. They made me love my car again. New taillight, reflector, bumper, and Im confident, new parts underneath. Thanks Olenders!!

Very easy and fast experience. The old shopping cart into the new car routine. Got it back a day early. No issues except for the unfortunate expense. Thanks olanders. Till next time.

These guys are GREAT. They did amazing work that didn’t even take a whole month. Highly recommend them and they were all very friendly and helpful when I called for updates on repairs. 5 stars from me!

Ive been going to Olender's since I was a little boy and my mom used to get gas there. I remember it was .59 per gallon, wish they still sold gas lol, Unfortunately I have used their body shop several times since I was young and I have always received a WOW experience. In other words better than I had expected. This past time I brough my 2005 Honda CRV in for some front end body damage. It was there for 3 days and Wala I had my CRV back and it looked great and I love that they always detail the car inside out when I get it back. Joe was great to deal with too. A big thank you to all that were involved with repairing my car and to the painter who matched the paint on a 14 year old Honda, nice job! In short I would never take my car anywhere else.....

The best! My 03' audi a4 looks like new! My bumper came off on the left side and they made my fender and headlights look like new!! Very Highly recommend!