My car was towed to the Teller Road location after an accident in the evening. I called that night to ask questions and the man I spoke with (even though they were closed) was kind and patient. He answered all my questions and eased my mind. The next morning I called and wanted to see my car. They said I could come anytime during their open hours.
When I arrived the people there, all of them, were so friendly. There was a very sweet young woman there who helped me and answered more questions which made me feel better about my car. She even asked other team members to help me out. They went above and beyond for me.
In times like this when stress, some confusion and worry are at the forefront of your thoughts, kindness, sympathy and patience goes a long way. I appreciate the people at Eddie’s Towing and am glad I got to deal with them.
Beyond top-tier service! My starter completely failed on my car, so I called AAA for a tow and Matt from Eddie's Towing showed up to assist. He was absolutely the nicest, most helpful and professional tow truck driver I've ever had.
He showed up way earlier than AAA projected, and Matt went through multiple trouble shooting steps--to make sure it was completely necessary for my car to be towed out--before getting my car on his truck bed, and delivering it to my desired auto shop location for repair.
Very much appreciated, and I highly recommend! Thanks!
The company was up front and honest about price, pickup time and professional from the first contact on the phone. The driver was great. Fast, courtesy, thorough with securing my vehicle made my wife and I feel safe and comfortable the entire time of this ordeal.
Pablo saved the day!! With Patience....his Dispatcher who's name escapes me also!! So professional. Towed my rig....with no issues. THANK you again.😉👍🇺🇲
Eddie's Towing has been around a hell of a long time. I see their trucks everywhere, occasionally talk to a driver at Starbucks or the grocery store, dog park or out in a parking lot. Never needed to call them until recently. It happens, and it happened to me. I needed to have my little sports car towed, really reluctant to trust anyone to do that. Eddie's showed up, the driver was experienced and knew how to handle my car without damaging it. I am very pleased. It's a great company, anyway, I just thought you should know.
Eddie's Towing is AWESOME! Other Towing Companies in the area I swear are operated by Clowns. One Towing Company quoted me $275 and then, stood me up 3 times! They didn't even call me to tell me they weren't coming or would be delayed - I had to call them to find out what was up/why they hadn't shown yet, and they just gave me excuse after excuse! Another Towing Company tried playing musical pricing, wouldn't even give me an exact quote, but a range of $175 - $225 depending on factors I couldn't understand! What is that? Eddie's gave me a quote of $150, they honored that quote too! They were very professional, showed up when they said they would (quoted me 20 Minutes and I'm pretty sure they were here in 15), and totally respectful. If you need a tow in the Conejo Valley, save yourself the headache and brain damage by not calling ANY other Towing company but Eddie's! I just saved all of you who read this a ton of grief! You're Welcome...
Nothing worse than starting your day with a flat tire… I am glad that Petey was sent out to inspect my tire and put the spare on… The process was smooth sailing with him. Petey Is respectful and professional. Thank you!
We just got a tow from thousand oaks to Long Beach, California with the most incredible driver. Mark, if I had a 10-star rating that's what you would have got. My wife and I felt safe and the truck for the 60 mi that we were in there. I would recommend him to anyone with 10 stars. Great guy. Good job
The women who answered the phone was very short w me. I gave her the info she requested and she told me my car was not there and then hangs up n on me.
So my husband calls and she asks for same Information, which he gives her. When she gets back on the phone she says it's not here, but as he asking her a question.... she hangs up on him.
RUDE!!
I called AAA after taking my car to the dealer (Kirby Subaru Ventura) who told me I needed a new battery. I wanted a second opinion and knew I would probably get a better price and better warranty. Eddie’s technician ran a test on the existing AAA battery and it was fine even though it was three years old. He was prompt knowledgeable and friendly.
We received prompt, efficient service provided by a professional and polite driver (John). We won't hesitate to call Eddie's again if we need their services.
Behind Jinky's Cafe, 1724 E Avenida De Los Arboles, Thousand Oaks, CA
3209 Thousand Oaks Blvd, Thousand Oaks, CA
