O'Reilly Auto Parts in
Thousand Oaks (CA)

What clients say about O'Reilly Auto Parts in Thousand Oaks (CA)

• Ashton Beach

  Super helpful when I was in a bind and needed a new battery! I appreciate the staff taking time to get it replaced and get me back on the road. The manager, Miguel, did the installation himself. Thank you!

  Apr 13, 2025
• Corey Hugh Highberg (Hughbass Music History)

  Fernando at O'Rielly's greeted me as I came in the door, helped me find what I was looking for, explained about the warranty the product came with, thanked me and wished me a good day. Seems simple, but man, do I appreciate good service when I get it. Thanks, guys! I'll be coming back.

  Aug 02, 2024
• Steven Moore

  Miguel was great. Put in new battery very fast with warranty. Highly recommend for anyone.

  Apr 10, 2025
• Robin Nelson

  Jacob was so helpful when I came in last night & needed oil for my car! He and the young women that work there seem to know there stuff! They gave awesome customer service! Thanks again Jacob, well done! I left feeling confident my car was good to go!

  Oct 14, 2023
• Clarissa Estala

  My car literally died in their parking lot! Very nice & helpful, let us use tools we needed to swap out the battery.

  Feb 21, 2023
• Ed Moghis

  These people are incredible. My engine check light came on 300 miles from my home iand they were able to pull the diagnostic code at no charge. Helped me add oil to my car. Even loaned me a funnel. Wow! That is outstanding!

  Jan 07, 2024
• Martin G

  Reason I don’t give them 1 star is cuz everyone else is great.. however I ordered 2 bushings only got 1 and when I asked him if there was 2 he pointed at the box saying there was only one… hello look at the receipts it shows I ordered 2.. he ordered me another on and when I asked what time it will be in he responded “late evening” ok what time is that? Anyways I was here at 5pm..

  Nov 12, 2023
• Ethan Baughman

  I buy all my car batteries and motor oil as well as oil filters at this location. The staff always gets it right and is very helpful. If there is a mistake, they fix it right away highly recommend.

  Dec 02, 2023
• Rocky JL

  This crew at this location are always friendly, resourceful and very helpful. Great place to get your parts..

  Aug 10, 2024
• Eli R

  This place is just like home. You walk in and you’re already comfortable. Both employees there on 09/26/22 really showed me all their work efforts. I loved how patient they were. Store is clean, fresh, and fully stocked. Great customer service and great smart employees! I am coming back ok!

  Sep 28, 2022
• Cyn Helms

  The guy that helped me was nice, knowledgeable & seemed to genuinely care about making sure I was getting the correct parts that I needed to fix my car. It was nice to be treated with respect & not feel like I was being hasseled into buying a bunch of stuff that I didn't need. I will definitely recommend shopping at this O'Reilly store. ★★★★★

  Dec 05, 2020
• Socal Traveler

  Danny Rogers the manager is the man. He helped me out big time today with a battery swap. I appreciate the above and beyond customer service and helping your community. I only shop at O'Reilly Auto Parts because I know, which ever store I am at, they hired a Danny Rogers that is ready to help you have the best car part experience you can.

  Feb 07, 2020
• Liam Dempsey

  Took two rotors and a flywheel in to get resurfaced. Despite using the same exact machine and process to resurface rotors, the staff refused to re-machine my flywheel (keep in mind they offer the service on their website). Anyways, they told me it was going to take an hour to resurface two rotors which immediately set off red flags because the store was completely empty and the job would maybe take 20 minutes tops at any other machine shop with a lathe. I'm a pretty patient guy but in the end, I waited almost 3 hours for a simple job that would've been done at NAPA or an independent shop in a quarter of the time. Not cool.

  Jul 23, 2020
• George Sherman

  Knowledgable sales person. Walked me thru the options for replacing my car battery. He took the time to explain that my battery had a ventilation hole on each side of the battery and made sure to point out that there was a plastic part of the battery node cover that was to be removed and placed in the unused ventilation port. Great service! Thank you!

  Nov 24, 2019
• Cassandra Tice

  I had a great experience here today with an employee named Melissa. I had two burnt out lights all on the same side and first we thought that we had a bad fuse. Turns out we had to replace both the bulbs and that they burned out at the same time. She helped me remove the light fixture thing and replace the bulbs with me. I’m not great with cars and she was very patient and kind. Melissa is amazing!

  Jul 01, 2019